Questions tagged [experience-cloud]

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Panels on customer community shows all data (discard collaboration)

I'm using three objects to create a Panel shown in a customer community site: Account, Contract and Hour__c. I could have many hour records associated with Contract. The problem is the following: when ...
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NavigationMixin not working on community

I want to navigate from lwc component firstComponent to a community page enerie test. FirstComponent import { NavigationMixin } from 'lightning/navigation'; export default class FicheNutrition1 ...
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Experience Builder Web Form

I'm looking to build a web form in experience builder where a user is able to fill up a form and select a list of values in a picklist for a custom object. The issue is that none of the templates (LWR,...
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Site's section background image in global CSS is not applying for specific page

Using experience cloud builder, I want to apply a banner in section background for 1st section only. And I need it to be device responsive and for different devices the banner image should vary. So, I ...
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Experince Cloud site verification email issue

In our Experience Cloud site we will be sending email verification link after user registration. Apex code is using System.UserManagement.sendAsyncEmailConfirmation(...) method to send the email . ...
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Get Navigation Menu for Experience Cloud User based on Audience

I am attempting to create an LWC component for my orgs Experience cloud related to navigation. I'd like to get the navigation menu for the current user that is based on the audience they are in. My ...
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Adapt the heigh of an iframe window for an embedded chat inside a VFP

I'm integrating an embedded chat using a VFP in Experience cloud site. (Only solution proposed by Salesforce as the chat is interacting with another Salesforce org). The button is configured within ...
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Experience Cloud Audience Conditions

We have two audiences, Gold|Plat and Group 1. Those two audiences are used as conditions for other two Gold|Plat Group 1 and Not Gold|Plat Group 1. Obviously, to be member of Gold|Plat Group 1 you ...
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"Server Error - Can't connect to the server: unsupported URL" received on iOS mobile App

I'm not a programmer but Salesforce suggested I post this question here and hoping someone can point me in the right direction. We have the same iOS mobile app and Android app for our Experience Cloud,...
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How to obtain updated static resource referenced by LWC in Communities/Experience page?

After updating a static resource and importing it using import nameOfResource from "@salesforce/resourceUrl/nameOfResource";, only the FIRST version is what is obtained and not any ...
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1 answer
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Experience/community cloud - read only detail page [closed]

Need to make a record detail page as read only for experience cloud users 'detail/:recordId' Any suggestions?
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The Feed component is empty, it does not display any post/comment made by any user in experience cloud community [closed]

Does anyone knows what is causing this issue?
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Adding a "Forum" to an existing Experience Cloud site

We've got an existing Experience Cloud site for handling support. So customers log in to create and manage their cases. There is a forum feature for Experience Cloud, but my understanding of it is ...
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Link in Experience cloud to navigate to another page errors out

I'm using a Customer Account Portal template for my Experience Cloud and I am having issues trying to add a link in the HTML Editor from the Home page to another page, Request Access. Request Access ...
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5 votes
2 answers
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LWR and flows - they don't go together right?

Just looking at this Experience Cloud documentation for the first time LWR - Differences in Behavior and it looks appealing where you want to build all of the UI yourself to have fine grained control, ...
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Translation for LWC/Aura component in Experience Cloud

What is the best approach to translate a LWC or Aura in Experience Cloud? Is it possible to use the OOTB Export Content of Experience cloud for translation of custom components? I have tried this but ...
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Community Builder: Hide/Replace navigation bar in Partner Central template

I am using the Partner Central template in lightning community and want to customize the navigation bar such that it displays a different set of items based on the user. The criteria however, is a ...
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1 answer
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Does "View Tableau CRM on Experience Cloud pages" permission consumes a Tableau CRM license?

The permission "View Tableau CRM on Experience Cloud pages" is mentioned in this article Enable Tableau CRM for Experience Cloud Sites We have created a permission set that contains only the ...
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Experience Cloud Announcement Section for guest user

As per salesforce documentation : https://help.salesforce.com/s/articleView?id=sf.rss_announcement.htm&type=5 We can add an announcement section to the community page, but that would be specific ...
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How do I stop salesforce SSO between communities that use Okta for SSO?

I have a single Salesforce org which has three experience sites? The goal is to use Okta for the user to log into all 3. Business sites must have business users with business contacts. Personal sites ...
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How to create different layout for Community Sites depending on the user device

I'm building a Salesforce Community site (Experience Cloud) using the template Build your own(Aura) and/or Build your own(LWR) I've created my layouts using flexible layout, but my question is: Can I ...
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Get Account Owner Email in aura component in Experience Cloud

I try to get the email of the owner of the account with SOQL to render this in a site (Experience Cloud). But only Account.Owner.Name appear in the page. The Apex code: [SELECT Account.Owner.Name, ...
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Deploying Experience site fails due to 'The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try again.' with VS Code

when trying to deploy experience site with vs code via azure DevOps I'm receiving the following error message: The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try ...
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Does userConsentCookie component control Google Analytics tracking on an Experience Site?

We use an Experience Site. We added our Google Analytics Id to it via Site Builder & the site now records page views on GA on its own (we didn't have to write any code to control it). If we ...
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Permission set not availble in Change set!

While deploying a community, got the below error In field: permissionSet - no PermissionSet named <permission_Set_name> found I created an outbound change set, after "ADD" under ...
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What are the limitations of a "Log in as user" in salesforce

We were doing some tests with our experience site while using the "Log in as User" and we noticed that we couldn't navigate to our connected app's page properly, as it returns an ...
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1 answer
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history.back() in experience cloud - Is it possible?

we are trying to implement a user friendly navigation in our experience cloud. We are trying to build a simple "go back" - Button using the HTML - component in the generator. What I have so ...
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1 answer
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Is is possible to use Salesforce as an Identity provider for community license users? [duplicate]

I know Salesforce can work as identity or service provider for internal users (standard Salesforce license) However, is is possible to use Salesforce as Identity Provider to make Salesforce external ...
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Best Strategy to handle Record Ownership and JIT Provisioning to avoid: "Cannot create users or roles in an account owned by a portal user"

Situation: Community "super" users are able to create other Community Users for their primary Account. We have 100s of different Accounts acting like this sharing the same community. If ...
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UTM tags being removed in Community URL when accessed from SFMC email

ISSUE: I have UTM tags set up in Marketing Cloud. In my email template there is a button linked to a SF Community portal page. When the button is clicked, the user is getting navigated to the SF ...
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Message List component: Is it possible OOB to restrict based on profile to which users you can send a direct message?

In community -> Message List component, after clicking New button, I want users with xxxx profile, send message only to users with System Admin profile. Is there a way to do that OOB?
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How to navigate to a commerce cloud site from an experience cloud log in page

We're trying to redirect our users to the new commerce cloud page after logging in through the experience cloud log in page but it seems that the in order to properly redirect we need to have ...
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Is there an OOB feature which pops to say complete your profile inside community?

I need to notify the user that his profile is incomplete. Is there an OOB feature to do that inside the community site?
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1 vote
1 answer
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Adding custom properties to a digital experiences site

We are building components for our Experience Cloud sites. The components need to behave slightly differently based on the site they are used in. To implement the different behaviors, we want to our ...
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1 vote
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How to detect user is using Experience Cloud/Community Portal during while posting through chatter feed?

I've very entry-level knowledge about Communities & Portal, correct me if my understanding is wrong. Scenario: Internal users can create Cases in the Org, on the other hand, external users can ...
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  • 309
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1 answer
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Experience Site: Lightning-file-upload Issue

I have created an unauthenticated LWR experience site and added a simple LWC component. The component contains a lightning-file-upload component. If I upload a file using it, the component disappears ...
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2 answers
50 views

Permission for selecting a Best Answer for a Question in Chatter

I was reading one salesforce document on how to make an answer as best answer. https://help.salesforce.com/s/articleView?id=sf.collab_chatter_questions_best_answer.htm&type=5 If a user doesn’t ...
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1 vote
1 answer
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Can you merge a new contact with an existing experience contact

Can you merge a new contact with an existing experience contact where the contact on the experience user get replaced by the new contact. I understood that it is not possible to update the contact on ...
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2 votes
0 answers
103 views

Difference between Site.forgotPassword() and System.resetPassword()

For a while now our community portal has been having regular yet inconsistent issues with users trying to request a password reset. We have a password reset link exposed which behind the scenes calls ...
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How can I create dynamic url for Experience Cloud?

So I am trying to do some practice projects on Experience Cloud, I have two questions: How should I write proper navigation within NavigationMixin.Navigate, so type should be standard_webPage but in ...
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1 vote
2 answers
189 views

User Record Trigger flow unable to update records after enabling community Experience User

I'm attempting to create a record trigger flow on User that sets permissions for the new user after the community user is activated, but I'm not even able to get that far. My User Record Trigger flow, ...
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Hide filter option on report side in experience cloud

we are setting up the experience cloud and want to give some reports to our external users. However what we would like to avoid is them playing around with filters. Is it possible to use CSS to hide ...
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1 vote
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Unable to get via @wire the role of the current user in salesforce experience site

@wire(getRecord, { recordId: currentUserId, optionalFields: ['User.Profile.Name', 'User.AccountId', 'User.Account.Name','User.UserRole.Name'] }) userData({ error, data }) { if (data) { ...
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Contact Support Form - when create a Case from it, not sending an email to Queue email from Experience Cloud

I have set up a basic community page to create support Cases. The only issue is, it is not sending a notification email to Queue Email, it sends an email to Customer email fine(The Case Auto-Response ...
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Practical differences between Customer Community Plus and Experience Cloud for Nonprofits

What is the practical difference from a programming level between the Salesforce Customer Community Plus license and the Experience Cloud for Non-profit licenses? We want to give our community access ...
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How to set up Okta as SSO for Experience Cloud partner site? [duplicate]

I'm trying to set up Okta as single sign on for an Experience Cloud partner site. I'm following the instructions here: https://help.salesforce.com/s/articleView?id=sf.sso_sites.htm&type=5 But I ...
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Custom Email Confirmation Page in Experience Cloud

I have a problem, when Customer Community Login user change their email, old and new emails with address confirmation are sent by SF and standard page with button opens. Is there any way to replace ...
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Customize Experience Site identity verification page... or custom identity verification process?

We have a requirement to enable device activation within one of our communities. Basically when someone logs in, if the device is unknown, we want to send an SMS one-time code for them to verify. ...
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36 views

How to retrieve the experience url to be used in a classic email template

I have a task to dynamically use the experience URL in a classic email template. I will have different stores with different experience URL that will be used on email templates which will contain a ...
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39 views

How show external html header in Salesforce community/experience

I have to replace community header with AEM header(external html site) and based on dynamic AEM site header URL. CMS Connect does not support dynamic URL. We can only provide a fix header in CMS ...
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