Questions tagged [enhanced-emails]

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Customer Community Enhanced Email sObject type 'EmailMessage' is not supported

I am trying to set up a Customer Community with Salesforce. This is an Enterprise trial org with Enhanced Email enabled. Internal users can see Related List 'Files' just fine. The Community Users ...
1
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1answer
21 views

Send an Email on Contacts

I am using Enhanced Emails. My use case is as follows: When on the contact record, if the user clicks the send email button, they can send the email, and the "Related to:" field is filled out with ...
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25 views

EmailMessage or EmailMessageRelation parent record

We are using enhanced emails and activity capture. I want to find the date of first email sent to a Lead or Contact. When I try to query this I see that the EmailMessage and EmailMessageRelation ...
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31 views

Are URLs for Salesforce files brittle?

I'm using Salesforce Files with enhanced letterheads with a URL like the following: <img alt="Company_letterhead_header" src="https://my-domain--c.na191.content.force.com/file-asset-public/...
1
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1answer
164 views

SendEmail Method results in EmailMessage Object in Sandbox - Does not in Production

I am using the following logic to send emails. Enhanced email is activated on both orgs and so is Email-to-case. In the sandbox (Summer '19), executing this method results in an email message ...
1
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1answer
35 views

How do we check for “Enable Email Tracking” Option in APEX?

I would like to check and learn if Email Tracking is enabled in the organization. I was hoping this setting (as highlighted below screenshot) would be available from an Object in org schema somewhere....
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130 views

Understanding EmailMessage for Data Migration

As I attempt data migration from one Salesforce org to another, I am finding EmailMessage to be a very unnecessarily complicated object to understand. At one point I thought I understood that recent ...