Questions tagged [email]
Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
2,809
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How to override the "Send an Email" button on the Case object - Emails related list
On the Case object page, there is an Emails related list which has a Send an Email button taking the user to another page to fill in the email.
I haven't been able to find a way to override the ...
- 3,421
6
votes
2
answers
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Email Template related record not available
I'm building an email template, and I want to use merge fields from either a Lead or Contact but I also want to use a related record.
I copy the desired merge fields into my template in the web-ui ...
- 8,616
3
votes
3
answers
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Some leads not appearing in searches
I am having a problem with some leads not coming up in searches for the lead email address.
This has only recently started happening and I don't believe it was caused by any changes at our end, I can'...
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2
votes
1
answer
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Cases: Can I show more text per email in the Emails related list?
When I view a Case record, the Emails related list looks like this: https://i.stack.imgur.com/bis5Z.png
Is it possible to have more of the email message shown instead of just one line? I'm fine with ...
- 123
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vote
2
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How to have a specific Email2Lead address and assign to different owners?
I want to be able to have specific email addresses, and when an email arrives to that address, it will be forwarded, and added into SF, and assigned to a specific owner.
I thought of using either ...
- 5,581
10
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Optimal way to get Case.Id from Case.Thread_Id
We've implemented a custom Apex Email Service to extend the standard Email-to-Case functionality, and one area we're struggling to do efficiently is figure out the CaseId when all that is known is the ...
- 2,958
7
votes
4
answers
3k
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Can't use getContent() in a batch, future method, trigger etc
I have a VF page which has a method in the controller that generates PDF and sends it out via email.
It's all working fine when I trigger off the method from a custom button on the page, which is the ...
- 16.2k
3
votes
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answers
1k
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Identify or auto-disable Email notifications non-user Email Addresses in Sandbox
I have a number of Email Notifications that are sent to non-users. Sometimes they are contact emails and others it's straight up email address like "My[email protected]"
When I ...
- 3,529
17
votes
8
answers
37k
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How to create a lead from an email?
I am looking for the easiest option to create a Lead using an email. Ideally I would send an email to a predefined email address, and it would automatically create a Lead in my Salesforce.com ...
- 1,209