Questions tagged [email]

Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

Filter by
Sorted by
Tagged with
2
votes
1answer
137 views

Lightning Email Templates Deployment

I have been reviewing the documentation for Lightning Email Templates and it does not look like they can be deployed from one org to another. I have been unsuccessful retrieving them from the Metadata ...
0
votes
1answer
35 views

AMPscript not woring in email body

This maybe a silly question as i am totally unknown to the AMPscript. I am trying to get date in the email body so wrote the following code, but when sent out test emails, the code was not replaced ...
0
votes
1answer
25 views

Add protocol to URL after deployment

Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
0
votes
1answer
34 views

Email not been sent from the finish method of a batch job in a unit test

The below code is to validate if an email has been sent from the finish method of a batch job using the Limits.getEmailInvocations(). The afterEmail variable is been set to 0 and no email is been sent ...
0
votes
0answers
33 views

Marketing Cloud Fuel SDK API : get Email Text/HTML

I am working on Salesforce Marketing Cloud API to extract Email Text/HTML. I am using ET_Client.ET_Email() function of Fuel SDK python to get data. Below is code snippet myClient = ET_Client....
0
votes
0answers
45 views

Compnay Logo on User Email Signature

We want to inlcude user email signature along with company logo for our outgoing emails from SF I did tested it by adding under email settings and img src which I created a record in Documents and ...
0
votes
1answer
22 views

Email sent from Lead is counting under daily limit

I was going through the salesforce document Daily Allocations for Email Alerts It is mentioned that There’s no limit on sending single emails to contacts, leads, person accounts, and users in your org ...
2
votes
1answer
44 views

Chatter email links - Community

I currently have some internal users that try to access links from the chatter notification emails for a community. The links do not point to the community-specific pages. I would really like for the ...
0
votes
3answers
99 views

Sending Messages with Dynamic Content

I'm starting with AMPscript, and I need to send a batch of email messages to my customers where each one receives a slightly different content, which should be obtained dynamically for each email To ...
2
votes
1answer
78 views

How to prevent flow errors from being sent to my email address?

I did some consulting for a company a couple of years ago, and I set up some processes in Process Builder. Now it seems that they hired another consultant to customize other things, but sometimes I ...
0
votes
0answers
47 views

Variables not displayed in email

Any ideas why I cannot see variables on my email template? I provide an array of variables and create a JSON request. SalesForce gives me 202 return with all my variables inside. I get my email and ...
0
votes
1answer
97 views

Did salesforce changed sender profile implementation? Bugs for me

Today a message of salesforce popped up: Unfortunately it popped up after we had a journey activity that had send emails. We changed nothing at our sender profiles (that work with ampscript) or the ...
1
vote
0answers
38 views

Marketing Cloud Fuel SDK API : get DataExtension/List related to Email, get Contact info from those DataExtension/List

I am working on Salesforce Marketing Cloud API to extract Email Receiver Contact detail. For that I used below approach. Step 1 : Extract List related to Email (used ET_ListSend()) using below code....
1
vote
1answer
32 views

Setting a From Address while sending Email

How do we set From Address while sending email using messaging.SingleEmailMessage. I have got a solution which uses setOrgWideEmailAddressId to set from address, OrgWideEmailAddress[] owea = [...
0
votes
1answer
18 views

SendEmailfailed.First exception SINGLE_LIMIT_EXCEEDED

what is limit(number of Emails per day) of sending Email with and without attachment to email field on custom object by using trigger in developer Org. as of my understandings it is 15 with or ...
1
vote
2answers
206 views

Can I change email content without stopping a journey?

I've created a journey in salesforce marketing cloud to send a set of emails. This journey is currently active & running. I want to do some changes in existing content of one of the email (for ...
0
votes
2answers
78 views

Configure DKIM for Email server with DMARC policy which does not allow to deliver emails comming from Salesforce

The company where I'm implementing salesforce has an Email server Exchange (office 365). They have activated a policy that forces all comming emails must have DMARC=true. This policy avoid to ...
0
votes
2answers
100 views

Restricting Test Send only to specific Domain

Is there a way to restrict the test send from sending to a speicific email domain eventhough it's in the same group distribution with other emails? For example, in my list i can have xyx@gmail.com ...
2
votes
1answer
46 views

Can I put same engagement split two times at different time interval in same journey flow?

Can I put two same engagement split in journey at different time interval (in salesforce marketing cloud). Here is the use case, I want to send an email and check if particular email has bounced or ...
0
votes
1answer
112 views

AMPScript error for IF statement

I'm trying to show a sentence which is saying for example After $20 Cashback for $250. This is my code: %%[ var @DisplayCashBack if empty(@CashBack) then set @DisplayCashBack = <br /> ...
0
votes
1answer
22 views

How do I set up a workflow rule that emails a user one week after the opportunity is created?

Basically I want it so that 7 days after an opportunity is created, it sends an email to someone (This will not be the opportunity owner but a specified email) that reminds them it has been created. ...
0
votes
1answer
23 views

Customize Activity Email

I'm trying to customize my user's Activity Email. Like for example, since I know which is the contact for this record I would like to have it autofilled, also for the subject. Also, I would like to ...
0
votes
0answers
33 views

Create email send definition using SOAP API

I am totally new to SalesForce. Need help, please. I want to create EmailSendDefinition programatically. According to this article it is possible using SOAP API. https://developer.salesforce.com/...
0
votes
1answer
50 views

Web-to-case email not creating case

I have followed this outline to create a web to case http://www.crmsalesforcetraining.com/creating-web-to-case-forms-in-salesforce/ and when I go to my cases, nothing has been created. The only ...
1
vote
1answer
38 views

I need to change the On behalf of user in Salesforce

I need to change the On behalf of user in automatic emails from an admin perspective. "noreply@salesforce.com; on behalf of; Name " I am aware of how to turn this off altogether but I just want to ...
0
votes
0answers
12 views

List View Bulk Email

I have a custom object, Employee__c, under which I created a custom List view. Can I send bulk emails to selected employees in the list with the help of point and click?
0
votes
0answers
25 views

Connect Salesforce Bounce notifications with Pardot Bounce notifications

We are going to enable email bounce return as attachment to sender and email bounce pop-up notification in lightning. Bounce notification and tracking is native in Pardot, and we would like a way to ...
1
vote
1answer
24 views

Workflow email action on Object

I have a custom object called Employee__c which has a Send_Email__c checkbox. On toggling the checkbox to true, I wanted to send email to that particular employee with a particular email template ...
0
votes
1answer
511 views

SendEmail failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, java.lang.NullPointerException: []

I am getting this error message: Message: SendEmail failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, java.lang.NullPointerException: [] Stack Trace: Class.MessagingHelper.send: ...
0
votes
0answers
35 views

Marketing cloud Email and content tags and links associated to that tag

How do we assign multiple tags to the emails and content blocks and track based on the emails sent through campaign or reports via Salesforce, I have enabled WAC strings (additional attributes) in our ...
0
votes
0answers
24 views

Track Email status using SOAP API

I am new to SalesForce and would appreciate any help. I am trying to send email using SalesForce API. I've managed to send email using Send EMAIL SOAP API request How can I get the delivery status ...
0
votes
0answers
15 views

Can we customize the email notifications to be sent to Event invitees when we click “save & send update” button?

Can we stop standard email notifications & Can we customize the email notifications to be sent to Event invitees when we click "save & send update" button?
0
votes
1answer
31 views

Send email via API requests without accessing SalesForce UI

I am new to SalesForce. Currently investigating possibility to use SelesForce as Email provider. I am wondering if it is possible to send email via API requests without accessing SalesForce UI. As far ...
0
votes
1answer
125 views

Is it mandatory to have Assests/Images/CSS present in SFMC?

We are about to kickoff with ipwarming. we have emails ready, but the assets used in email creation are hosted on different server(not present in SFMC). Is this something I should worry about, and ...
2
votes
0answers
19 views

How to identify which emails were considered against salesforce email limits by analyzing email logs?

Problem Statement: Let's say your org hits email limit. Now in order to understand because which emails volume is increased, one can go and pull the email logs that includes all emails like Email ...
1
vote
1answer
171 views

HTML Email Status Report based on emails sent by other users

I've created a report based on the HTML Email Status report type. I can view emails I sent, but I cannot view emails sent by other users. What do I need to do, to view a report of emails sent by ...
1
vote
0answers
53 views

Synchronize local folder with remote folder Content Builder

I used to do a sync operation among local and remote folders in Content Classic using a php library. However now in Content Builder not sure if there's any library ( not plain API calls) that can keep ...
0
votes
1answer
157 views

Send email to each user of a public group, queue, or related list

Is there a way or workaround to send email individually to a user from a public group or queue? My use case is I have a dynamic related list of users (dependent on the type of service that is ...
0
votes
1answer
33 views

Calling Email template in Visual Force page using Iframe

I'm new to this sales force platform.I'm facing the problem to call the email template in visual force page using iframe. my code look like this. <apex:iframe id="previewFrame" title="HTML ...
2
votes
1answer
189 views

Using GTL to Display Data from Nested JSON Arrays

I am building an email using data passed through JSON. Here is an example of the JSON file: { "order": { "items": [ { *Other Data*, "tracking": [ { **"...
0
votes
1answer
143 views

“Reply All” , “Reply” and “Forward” buttons not visible in the Send Email Activity on an Apex generated email

I have an Email Service with an Apex class that creates a new EmailMessage object associating the sender with a Contact in the system and the recipient as a User. The email shows up correctly with all ...
0
votes
1answer
35 views

Query Activity for suscribers that opened campaigns

We want to get a Data Extension with only de emails of subscribers that opened certain JobIDs. I ran this SQL Activity but the targeted Data Extension shows 0 records after it finished running. What ...
1
vote
0answers
38 views

Detail Link in Email Template

Maybe I missed it somewhere but I haven't been able to find it anywhere. So here is the question: I am using Detail Link in email template and the email is send via Workflow to notify Record Creator....
2
votes
3answers
250 views

Send mail when contract is less than X days from expiry

EDIT: I should have mentioned that the main problem is not to make a time dependent workflow rule, the problem is that I want this to work for all existing contracts that most likely will never be ...
1
vote
1answer
77 views

Email Tracking Converstion in Salesforce Markting Cloud Analtyics builder

I am not able to track conversion in Analytics Builder. I have associated a campaign to an email and also I have used an URL which redirects to the website in the email. example : <a href="https:/...
0
votes
0answers
40 views

Email Signature in Salesforce as image

I have a requirements that I want to add Email Signature as image in mail. I have added my signature in 'My Email settings'. While sending email from opportunity I can see my image as signature but ...
1
vote
1answer
149 views

Journey Builder “Send Email” activity not triggering from Salesforce Campaign entry source

I have a journey set up where the entry source is a Salesforce Campaign. The very first item on the journey is an email send, as seen below: However, when I go to activate the journey, it doesn't ...
0
votes
3answers
91 views

AMPscript error in email - Unrecognized expression appears in a script block

I'm trying to create a personalized mailer where recommended products will be pitched to each customer. I'm getting error - An unrecognized expression appears in a script block. Script Expression: ...
0
votes
0answers
15 views

Prevent user from receiving workflow email updates

I have a workflow rule that sends immediately sends an email update when a record is updated and anytime it's subsequently edited. This rule is to update users that they have been assigned a new ...
0
votes
1answer
24 views

Should emails sent to a PERSONAL email address field display in account's activity feed?

With the standard einstein activity capture, emails sent to contacts automatically get logged on the applicable account. I'm wondering if emails should be logged that were sent to the personal email ...