Questions tagged [email]

Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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1answer
54 views

How do I associate an email address with an account?

I have emails associated only with accounts that I would like to import to salesforce. How does one add custom field to an account, and does this then appear in the import wizard?
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1answer
294 views

Adding email to a package

I am trying to create an unmanaged package. When I try to add it, I get: "My Personal Email Templates" and "Unfiled Public Email Templates" cannot be added to a Package and are not shown in this ...
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2answers
467 views

Approval Emails sent from salesforce

Is there a way to get the log of all the Approval emails sent from Salesforce. I tried to get the log of all the emails sent out by requesting for email log, but for some reason feel like the data is ...
3
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2answers
11k views

Apex email : How to override 'From address'

Friends, This issue is driving me nuts. Basically, I have an APEX trigger which is supposed to send out emails to customers when new records are available for them to look at. Everything is working ...
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3answers
3k views

Is it possible to attach a case notification email reply to the case as a case comment?

Is it possible to have users' email replies to case notifications attached to that case as a case comment? I've looked pretty much everywhere, and even asked Salesforce support but no luck, they just ...
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1answer
2k views

Complex if statement in visual force email template

I need to check two things and based on outcome display some text. The two things are that the lastModified date of an opportunity is before one date and after another I try: <apex:outputPanel ...
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1answer
414 views

Displaying someting in email template based on a Date value

I am using a visual force template and want to add some logic which will decide whether to display something based on a date field in an Opportunity being less than a certain value. I try: <apex:...
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1answer
129 views

Logic to display table rows

I am display table rows in my email template... <tr> <td>{!relatedTo.opportunity__r.name}</td> <td>{!relatedTo.opportunity__r.stageName}</td> </tr> ...
2
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1answer
3k views

Scheduling Emails in Apex

I need to send emails based on the Number of Days.....Say suppose in my Policy1---- Send Email should be 10 days Before Due Date & in my Policy2----Send Email should be 5 days After Due Date... ...
3
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1answer
131 views

How to create letter with related data?

I want to create a letter that can be sent via email or saved as PDF (or in the worst case exported as csv). The data for the letter comes from the following related objects: The important object is ...
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2answers
2k views

Get currency symbol in Visual Force Email Template

I need to get currency symbol in visual force email template. I want it to be the currency the user is using. I check the docs here: http://www.salesforce.com/us/developer/docs/pages/Content/...
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1answer
702 views

Adding order and a filter to data in a table in email template

In my email template, I am displaying entities in a association in table, doing the following: <table border="0"> <tr> <th>Opportunity</th><th>Digest Note</th>...
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2answers
3k views

Date format in email template

I need to format a date field in Visual Force email template so that it is of the form: December 5, 2012 I check date format guidelines in force documentation and find this: http://www.salesforce....
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2answers
196 views

Removing trailing decimal in email

I am displaying attributes that are of type Number (18,0) in an email using a Visual Force template. I am referenced the attributes in the template in the normal way. However, they are displayed as: ...
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4answers
3k views

How can you avoid hitting 24-hour limits on emails and future calls?

I realize there are plenty of ways to try to avoid hitting limits in the first place, but when it comes to features with 24 hour limit plans, how can you know if you're getting close to them? And ...
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0answers
156 views

Case Comment External Creator

We're using the Self Service Portal for Case Management, I have some emails going out for the support team on new cases created and new case comments. One modification I was requested to do is display ...
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2answers
7k views

What's the Advantage of using MassEmailMessage instead of multiple SingleEmailMessage?

I'm scoping out a project that will involve sending outbound email messages, and I'm a little confused about why one would use a MassEmailMessage instead of multiple SingleEmailMessages. If you look ...
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2answers
11k views

Retrieve All Notes and Attachments From a Specified Timeframe

I am looking for a way to retrieve all attachments from a particular object over a particular time frame. Can I use Standard SFDC Email functionality to Email attachments retrieved from a SOQL? I ...
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1answer
3k views

Trying to put server name into a URL for email template

I am using a visual force template. I can put the origin server in the email by doing: {!LEFT($Api.Partner_Server_URL_140, FIND(".com/",$Api.Partner_Server_URL_140)+3)} and when I an email sent I'...
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1answer
622 views

Cannot recognise Organization in email template?

Using a VisualForce email template, I try to add: <p>Thank you for your interest in {!Organization.Name}</P> to my template, I get: Error: Unknown property 'core.email.template....
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2answers
107 views

How to share an icon between emails?

There several tutorials which show how to upload note / attachment for particular object http://salesforceworld.blogspot.ie/2011/06/save-attachment-in-apex.html However, I want to store the same icon ...
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2answers
4k views

Is is possible to display an image or icon in a Email using a Visualforce template?

I am trying to send an email using a Visualforce template and I want that template to include an icon. Is this possible?
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1answer
2k views

Is it possible to have HTML in a visual force email template?

I have created a VisualForce template. I need to use its advanced wiring facilities so can't use other template types. I am trying to have some HTML in this template but not having much luck. I add:...
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1answer
425 views

How do wire in my own Custom Object into an email

I am sending an email. I want to wire in my own custom object into the email. According to the doc for SingleEmailMessage the whatIds can only be: Account, Asset, Campaign, Case, Contract, ...
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1answer
2k views

Difference between sending mass email once and single email several times?

What is the difference between sending a mass email once and sending a single email multiple times. What are the pros and cons?
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1answer
199 views

Need different whatIds in mass email

My understanding is when sending mass email, you can specify the emails by specifying appropriate targetIDs. You can also set the whatIds() but does this mean that every recipient will receive the ...
2
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1answer
4k views

Email Reply to New Case Comment

I want to implement an process when customer recieves a notification on new case comment, he can reply to the email and a new case comment will be created (this can be done instead / in addition of ...
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2answers
1k views

Generate an email alert to the Issue Owner

I have created a custom object(1) in my organization with a check box and a look up field link to the main object(1). I need to create a task when a user, other than the Owner of object(1), creates/...
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1answer
1k views

Not receiving all Apex Exception emails for Managed Package

We have a Managed Package deployed on several dozen orgs, and appear to be missing a lot of Apex Exception emails. We do receive a number of such emails on a regular basis (so we know it's working ...
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1answer
2k views

Best approach for sending daily email reminders

I use scheduler + batch apex + Messaging.SingleEmailMessage to send out reminder emails every 2 weeks to a specific set of users in a public group!!! Is this a decent approach/ is there any other ...
7
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1answer
1k views

Send bulk financial force emails

I am trying to automate the sending of sales invoices generated through financial force. I would like a one click process which fetches the outstanding invoices, bulk emails them and then marks them ...
6
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4answers
1k views

Adding specific contacts to outbound case emails

I'm trying to figure out a way to add a list of contact email addresses to a case custom field anytime a case is created. Use case: Specific accounts require other people to be emailed on any of the ...
0
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1answer
476 views

Is it possible to schedule a report to be sent as email every month

I have a few reports generated and would need to send them out as emails. Questions i have Is it possible to send them as attachement? Can the emails be scheduled to be sent every month? I tried ...
38
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3answers
3k views

How can I capture a system.limitexception stopping my emails being sent

In Salseforce governor limits, it states that every org is allowed to send single emails to 1000 external addresses every 24 hours. On very rare occasions, an org I work with has exceeded this limit ...
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1answer
371 views

Error with automated report email

I've set up a report to be emailed to a high ranking (full license, view all) user in an organization on a weekly basis, which has worked for a few months now. Last week I added a new (full license) ...
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1answer
1k views

Are HTML based password reset templates reliably rendered?

I notice that salesforce seems to simply append the username and password at the end of the template, as far as anyone is aware are the resulting documents always well formed and reliably rendered ...
0
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1answer
315 views

Why wont salesforce allow mass emails of more than 500 people at once [closed]

Salesforce does not allow you to send mass emails to more than 500 people at once. There are third-party tools like ExactTarget that can do this but the problem is that none of these third party ...
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1answer
1k views

Does Salesforce HTML Email tracking work with Salesforce for Outlook plugin?

I have some users who are using the HTML email tracking feature within Salesforce. They want to start using the Salesforce for Outlook plugin - but want to still be able to use the Email tracking in ...
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2answers
1k views

Sending Mass email

I have 1003 contacts in my org and I want to send them all an email. I'm limited to 250 contacts per mass email, so I would like to create lists that would split my contacts (and future contacts) to ...
7
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2answers
9k views

Case Assignment Rules - Assign to Queue and Email Members - no email sent (Insert by Apex)

Goal: When a case matches criteria is created assign the Case Owner to "Research Queue" and e-mail queue members. Current setup: Queue created for Cases, no distribution email listed (Just Members) ...
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vote
1answer
649 views

Create an Activity history when email is sent from VF page

My requirement is to send the email with customized body when the user clicks on a button in the detail page layout. I have a custom button in the detail page layout. When user clicks on the button, ...
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2answers
884 views

Inbound Email Test Error - 'Invalid type: EmailDemoReceive'

I've successfully set up an inbound email to load a particular set of data, however when writing the test case i'm getting the invalid type error on the following line: EmailDemoReceive edr = new ...
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3answers
979 views

email alert in workflow - sender's name in salutation in sent mail instead of recipient

I have setup a custome object (Test WF) with default "Owner" and custom "Status" field. My aim is to trigger mail whenever "status" field is "Assigned", hence setup workflow rule with rule "Test WF: ...
51
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1answer
37k views

Setting a from address in SingleEmailMessage

I want to set a from address in a salesforce SingleEmailMessage, but can't see a way to do this and there is no standard method described in the documentation. I want the email to be sent from ...
11
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5answers
11k views

How to override the “Send an Email” button on the Case object - Emails related list

On the Case object page, there is an Emails related list which has a Send an Email button taking the user to another page to fill in the email. I haven't been able to find a way to override the ...
6
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2answers
3k views

Email Template related record not available

I'm building an email template, and I want to use merge fields from either a Lead or Contact but I also want to use a related record. I copy the desired merge fields into my template in the web-ui ...
2
votes
3answers
1k views

Some leads not appearing in searches

I am having a problem with some leads not coming up in searches for the lead email address. This has only recently started happening and I don't believe it was caused by any changes at our end, I can'...
2
votes
1answer
219 views

Cases: Can I show more text per email in the Emails related list?

When I view a Case record, the Emails related list looks like this: http://i.stack.imgur.com/bis5Z.png Is it possible to have more of the email message shown instead of just one line? I'm fine with ...
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2answers
208 views

How to have a specific Email2Lead address and assign to different owners?

I want to be able to have specific email addresses, and when an email arrives to that address, it will be forwarded, and added into SF, and assigned to a specific owner. I thought of using either ...
10
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3answers
4k views

Optimal way to get Case.Id from Case.Thread_Id

We've implemented a custom Apex Email Service to extend the standard Email-to-Case functionality, and one area we're struggling to do efficiently is figure out the CaseId when all that is known is the ...