Questions tagged [email]
Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
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How to do unsubscribe from SMS via Email and vice versa [closed]
Is it possible to unsubscribe from the email and have it removed from the SMS automatically, and vice versa?
Thank you all
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197
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How to prevent the same email being sent to the same subscriber twice in the same day?
I'm working in an environment where the expectations of the users sending emails out of Marketing Cloud need to be kept to a minimum. So, I need to setup a solution for preventing them from sending ...
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Is it possible to create an email activity in JB to Upsert data into a data extension?
I must upsert data into a data extension with SSJS and AMPscript before sending a push notification in a JB. The best approach would be to create a custom activity but it will have to be for the ...
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75
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Getting Error System.LimitException: Too many Email Invocations: 11 in Apex Salesforce
I tried to make report summary that will be sent to email, this is my code now.
But i got System.LimitException: Too many Email Invocations: 11, what sould i do to avoid this error? should i made an ...
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652
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Sending multiple emails using Messaging.sendEmail
I want to insert multiple cases, which will then send out emails for each case. My EmailMessage Trigger fires for each single email but I want it to only run once.
The method which triggers the Case ...
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Keeping same dedicated IP, but changing email domain. Is another domain warmup period needed? [duplicate]
Background
The company I work for recently switched over to SFMC. With this we went through IP warming as we got a new dedicated IP and a new domain. We have been on this new IP for roughly 3 months ...
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56
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End email to seed email adresses without subscriber key
I am using marketing cloud APIs to create an email and a data extension to send email to. The subscriber key is user id from the application and we also have email id against each user id. I would ...
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599
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BCC Email Log Not Showing in Email Activity Logs
What I am Doing: I am sending emails from the contact detail page.
The issue I am facing: When I BCC any email that does not log into activity history.
It does show the email history for To and CC . ...
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343
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Email nested if statement AMPScript with HTML
I need to have a nested if statement with some HTML inside.
Like this.
%%[ IF (NOT EMPTY(@Var1) THEN ]%%
<!-- HTML goes here -->
%%[ IF (NOT EMPTY(@Var2) THEN
<!-- HTML ...
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80
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Project status change trigger
I have project object and client object is a look up field in the project object.
i need a trigger where if the status of the project is changed to Completed. an email should be sent to the email ...
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414
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How can I make sure EmailMessage records are saved even if a flow fails?
I have a record-triggered flow that triggers for incoming EmailMessages. It updates fields on the parent Case and tags the owner in a chatter post. (User story: Client replies to an email on a closed ...
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593
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Email alert through flow for particular profile users
Hi all I have a flow and if a particular checkbox is checked I have set an email alert to fire.
Now I have to restrict the email to be sent to a particular profile's users. I have created an apex ...
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307
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Email Alert Related Contact
Can I define to which email adress the email gets sent if I choose the related contact in the email alert?
What email field of the related contact will the system choose ?
Unfortunately I cannot test ...
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404
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Where is the emailID?
I want to create an email and send a test email using API. I have been following this tutorial - https://gortonington.com/email-send-preview-and-test-sends-via-rest-api/
In order to send a test email ...
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315
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Desktop and mobile hero image for email
I am looking to build a template in Exacttarget and know how to display 2 different hero images based on desktop and mobile for regular HTML but have never set one up in exacttarget. This will be on a ...
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341
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Interpreting the code in emails SFMC
I am struggling with the problem of displaying a personalized field (first name) in email.
The problem is that sometimes can happened situation when person, which is registering to the company's ...
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can we attach outgoing email action from flow into case feed?
I have implemented one scenario in which, when case is created via email or via manually, the Email will sent to the case contact via email Action.
That generated email in flow via action is not shown ...
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622
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Can't use LWC in Email Template when using @wire method
I'm trying to use a lightning web component in an email template. I'd like to be able to set variables based on the state of the related object. As soon as I add reference to @wire, the email template ...
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271
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How to remove list-help header from transactional emails
Setting send classification transactional generates an email that includes list-help header that links subscription center page. I do not want this header in my email. How can I remove it?
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2k
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Loop through records in a flow and append to text to send in a single email
I'm attempting to do the following in a "Scheduled-Trigger Flow":
Send a list of Campaign Members that meet a certain criteria in a single email.
Example: John, Jane and Jared are ...
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Is there away to schedule a report which contains all the email sends and it has be sent to a particular email ids on weekly basis in marketing cloud
I need help to create report for all the journeys which we have triggered and this report has to be mailed to a particular set of email ids automatically on weekly basis. Is there a way.. pls guide.
...
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Attach email and reply in same thread to case using flow
I have a requirement where I need to send the email using flow and want that to get attach to the particular case. Also, If someone reply to that mail it also get attach to that case only.
Any idea ...
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376
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Sendlog not logging certain records
I am using sendlog to exclude. I have a field called campaigncode in my entry source.
-The Sendlog has a field called campaigncode
-The entry source has some records that have a blank under campaign ...
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212
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AMPScript - No column of the specified name was found but the field is present
I need to have different HTML rendered based on the value of a couple of fields in my DE. Except when I try to preview the email I get this error.
Invalid column name (parameter 2) passed to Field ...
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320
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Issue with Currency Field value ending in 0 in an email template
I have a custom field with Data Type = Currency , Length = 16, Decimal Places = 2
In a flow, I have 'Send Email' Action. The body of the email uses the custom currency merge field
When the email ...
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67
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What to do next when Managed Package reaches native Email limit
My Managed Package is sending out email notifications using Messaging.sendEmail() and some Customer Orgs reach the Governor Limits for native emails.
I know there is a myriard of API-driven Email ...
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334
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Static PreHeader isnt-appearing in inbox
We've put a static preheader in an email in email Studio, when we were running tests we received the email without the preheader and the mirror link was there instead. the same happened with single ...
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815
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How can I enable the Bcc/cc option in email from case chatter(Feed Item)?
How can I enable the Bcc/cc option in email from case chatter(Feed Item)?
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573
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Throw exception, Insert Log error and send mail in same time in APEX
in apex, can it be handled so that when the program runs an error and the catch fires an exception, can this exception do 3 things at the same time?
(I used platform events and it only gives 1 and 2 ...
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Send email notification to submitter of approval process after record was approved
I wonder how to send email notification to submitter of approval process. When I trying to set email alert I see only Creator/Owner and nothing similar to Submitter. What will be the best way to ...
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219
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How email templates should be stored in the repository?
I have a file "default" which has:
applications
aura
classes
contentassets
etc
I added a new directory "EmailTemplate" and I added files "email0.email" and "email0....
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53
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Is there a way to make this apex more performant?
I have a class I am working on that will export a CSV that includes "Case Number", and "Last Outbound Customer Activity Date". There is some logic included in my Apex that ...
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406
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Email notifications lead creation via REST API and run through assignment rules
When creating leads via the REST API, the email notifications that are configured in the lead assigment rules don't get triggered, the lead assigment rules DO run.
According to this help page, when ...
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129
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Get the ID of the new activity saved from sending an email
Is there a way to grab the activity Id's created from Messaging.sendEmail? I need to send the emails ID's out for processing.
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146
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Temporarily Disable All Email Delivery For Only One Contact
Is there a way to temporarily disable sending any email at all for just one Contact (Lead, PersonAccount) that behaves the same way as Email Deliverability = No Access does? That is: any automated or ...
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93
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SFMC: Can the HTML exceeded notification be omitted when previewing and testing emails?
Being a part of a team of marketeers sending campaign mails daily to +10 markets, we're constantly bothered by the polite SFMC warning telling us our HTML exceeds the limit of some mail client when ...
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599
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Add subscribers to a publication list without sending an email (Marketing Cloud)
So, we recently started using marketing cloud, and are looking to handle our newsletters campaign from there, we have a list of existing subscribers that we want to add to the Publication lists in ...
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331
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Email-to-case vs OWA
I've recently added new email addresses to email-to-case. These email addresses are now available to all the people in the org as 'from' addresses when they send an email to the customer. I tried to ...
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413
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email disappear after sent in acivities under contact
I have sent an email with the email tab understand contact, it appeared in the activities for a while without dates. but after i refresh the page, it disappears . as if it is completely disappeared. ...
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321
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Can emails be sent in bulk to progress a sales cadence?
Say a user has added 5 contacts to a cadence assigned to themself and the first step in the cadence is to send a manual email. Normally, they would open their work queue and click the email icon to ...
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404
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How to get information about unsent emails in Journey Builder?
I have a Journey Builder, in which there are exceptional situations where an email, in general, is not sent and these people are not counted in the Contact Count. They are also not in the Data View ...
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66
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Remove country from address line via AMPscript
I want to populate the email to pull in %%Location%% as just the town name. The data extension being used has a column for address that currently pulls it in as 'town, country' e.g. "Brighton, ...
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634
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How to stop Salesforce Email Processor error
I have been getting countless emails with this error ever since I was assigned a Case on my Salesforce account.
Error message below:
An error occured while trying to deliver the attached email.
You ...
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117
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Modify then concatenate String
I have an Email Service that creates Leads from 3rd party vendors. We now want to accept a UTM parameter, but the vendor can’t concatenate. In my class, how can I turn this (which is in the body of ...
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Send Email To Related Contact of Account When Opportunity Close
In Flow Builder, I would like to send an email to a related Contact's email addy of the Account associated with the Opportunity.
I created a record-triggered flow that initiates when an Opportunity ...
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80
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Passing subscriber data from Email to Cloudpage in Different BU
I currently try to do the following:
If a subcriber hits a button in the email i want to pass- the subsciber information from Email into a CLoudpage which is in a DIFFERENT BU.
CloudPageURL function ...
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481
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How to claim a row multiple times for the same customer using the claim row function?
Is there a way to claim a row multiple times for the same customer using the claim row function? In my case I have a DE created with bunch of coupon codes with the required fields as per this guide ...
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555
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Email template : Get instance url
I have an email template that has some static links (URL) that points to our instance of Salesforce. Is there a way to get the instance URL dynamically? This template is not being called from Apex ...
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29
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Send email when account or opportunity records are shared manually [duplicate]
There is a requirement where if an account or opportunity record is shared manually with a user, the user should get an email.
Seems like there is no way to create a trigger on share objects. Does ...
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How to send async verification emails in bulk using System.UserManagement.sendAsyncEmailConfirmation?
A new verification feature in the Spring '22 release is that an user will receive a verification email once per release when they instigate an email. I'm trying to use Apex to send a mass email out to ...
