Questions tagged [email]
Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
2,810
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Change view of feed item
I have Email action in feed section on Case object. When I send an email i have a post below this action and the preview ( before collapse ) is showing first words of email body. Can i change it to ...
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346
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LWC button SendMail Quickaction does not work in Case Lightning Record page
I follow this step:
https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.use_quick_actions_email
for creating a button of triggering a SendMail quickaction with LWC.
When I ...
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Unable to prevent Task Notifications from firing within Apex class
How do I prevent Tasks from sending notifications when they are programmatically reassigned to someone else via apex?
I am unable to prevent tasks from sending an email programmatically using the code ...
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Triggered Send Email verification to make Doubleoptin = True
Once after a subscriber verifies their emailaddress by clicking on CTA button of email the doubleOptIn field must change from False to True,
So inorder to achieve this,sending via the POSTMAN API and ...
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85
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Send an already inside SF created PDF via an extra button
We have integrated a subscription tool. This tool generates on a custom object (CB Quote) a quote pdf file. There is also a standard "Send Email" action button which attach the pdf. But the ...
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VAWP link breaks intermittently with 'System is temporarily Unavailable'
I've been testing the capture and persistence of the exact copy of the email sent in a custom DE, have referenced these posts (there are many other similar posts):
Building a custom VAWP page for ...
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194
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How to add an Organization Wide Email Address to the Invite Applicant component for Grant Management!
As we know the Invite Applicant button on a Funding Request Page, when clicked will send an email to the applying contact and the senders email address is the current users email by default, I would ...
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235
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Emails not fired in salesforce
All I am working on an approval process, and specific email alerts I have added.
It gets fired when approval/rejection occurs from certain profiles and sometimes doesn't fire.
Thinks I checked:
I ...
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375
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Stop SFMC email links from deeplinking to our Android app
We send out newsletters every week to our customers using SFMC. When someone clicks on the link we want to take customer to the browser instead of app in Android. We used mc-deep-link="false"...
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78
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Ampscript in Email Form Input Fields
I would like to reference attributes from a data extension as radio options in an email form. My email is displaying the attributes correctly, but the cloud page is not.
I would also like to reference ...
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Embedding video in emails using Marketing Cloud Content Builder [duplicate]
Is it possible to add videos in the emails sent from Marketing Cloud?
I can add video using content builder but I see only "Image block" in the email studio, there is no "Video block&...
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103
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Salesforce Closed/Won email
I'd like to display account information, such as company registration number in the opportunity closed/won email but it doesn't pull through. What am I doing wrong:
Sales Won notification
Opportunity ...
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136
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SFMC Preview shows wrong subject line in Email Studio (Content Builder)
An email contains HTML and Plain Text versions. Subject line is defined in code in both versions as:
set @Email_Subject_Line = "Original subject line"
Subject field is set to:
%%=...
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83
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Closed Won email with account information
I'd like to build a closed won email but, I've been asked to pull a field from the accounts object 'company registration number'
Here is what I've tried but it comes back blank:
Sales Won ...
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186
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Email-to-Case won't generate case record
I'm trying to create a case via Email but it won't generate a record in Case. I already configured the Email-to-Case settings, the Email Id is already verified, and I already checked the Support ...
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62
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Send Activity behavior when sending 2 emails
I'm new in Marketing Cloud and I'm studying for Email Specialist cert. I'm not sure how the Send email activity works in Automation Studio for queuing emails.
If I need to send 2 emails, and I would ...
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there was any way to stop sending email to single member in queue salesforce
How can we stop sending email for any specific queue member in salesforce
like we have list of queue member than I want to restrict the sending email to some queue member
How can achieve this please ...
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88
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Can we create a user in scratch and get its SFDX Auth URL in CI or change email of the default user?
We have a CI script which build a new beta package version out of the source code in SFDX format and when the package version is built, the new scratch org is created so that a previous release ...
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How to bypass "Email Verification" in Salesforce during email value update action
I have already read this document and refer below questions in this website but still I have wonder if any other workaround available to update the active users's email (valid email) into "....
- 1,239
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653
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Customer Community Login User does not have Send Email Option
In the digital site we added the Feed Publisher in the Case page.
At first the external user didn't see it at all, so I added the "Post" action in their page layout and now they see the feed ...
- 1,764
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1k
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Find the agents available capacity in Omni Flow
Is there a way to find the Agents current capacity before assigning a case to them. I tried using the Check Availability for Routing action in the OmniFlow
It returns the following values
But I am ...
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193
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Inbound email creates new record instead of linking the email to original record
I am using email service and apex to automatically create records on custom object when a client sends an email to the address defined in email service. The record does get created and we can also ...
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461
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Can we use apex method in formula field?
So i surfed a lot regarding this it but didn't found much relevant info,
Reference
https://developer.salesforce.com/forums/?id=906F00000008wdyIAA
Can I store my block of apex code as formula field and ...
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1k
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Can I comment out Thread ID or Threading Token?
I'm not a huge fan of either the Thread ID or Threading Token sitting in full visibility of recipients, either in the body or the subject. My question is if I wished to include it to ensure emails are ...
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How to setup Email-to-Case to create a new Case with each user reply?
We have set up Email-to-Case for our org and we want to implement this requirement:
When a user sends an Email from the Case to a customer, the customer's reply should always create a new Case.
I know ...
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79
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Can CONCAT & LOOKUP function calls be stored in a data extension
I'm working on a POC to significantly reduce the lines of repetitive and lengthy Ampscript code for folks in my company that build our very complex emails which have tons of dynamic data, multi-...
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109
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How to limit Send of an email to 1000 subscriber only using ampscript
I am trying to limit my email send to 1000 users in the last 24 hours means if my email has been sent 1000 times or 1000 users in single day then it should not do any further send.
To implement this, ...
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243
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Sending email from apex in sandbox
I am sending email from apex using salesforce sandbox. It is showing successfull but not getting delivered for any real email address, but it is working fine for temp mails.
It is only working for ...
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201
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Who gets notified when a certificate expires in Connected Apps?
We are using a JWT flow for our Connected App to enable API connectivity between Salesforce and our external servers. When we upload a digital certificate to the Connected App page, it shows the ...
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149
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How to fetch Approval process email "reply to" field in HTML Body
I have enabled "Enable email approval response", so reply-to becomes a unique email.
I want to implement a functionality in which if "Approve" is clicked on email, it should ...
- 8,620
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68
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I can't send an email that contains a whatsapp conversation with Flow
I cant send a mail with my conversation.
I recive the email but only with the first message. But in the debug of the flow the body of message is complete.
I add many innecessary steps cause i cant ...
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2
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150
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AMPScript: Is there an easy way to have dynamic date format based on Same Month vs Different Months?
I want to create a list of events that will show event start dates and end dates. I have a data extension that stores the StartDate and EndDates. Is there an easy way to make the date format dynamic ...
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122
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Setting Multiple Recipients on Case Email Reply?
Is there a way to set multiple recipient email addresses on a case email reply from an end-user in the template or other setting?
Scenario: Our support team creates a case and an email (via email ...
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78
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Click tracking for links inside a SSJS Script
I are currently having issues with click tracking for certain links in emails. In my email I have a SSJS script that parses the JSON data it get from an MC Personalization triggered campaign and saves ...
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187
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Uploading an exclusion list of only email addresses
I have a list of only emails that i would like to exclude from a single send. Issue:
Since these emails may or may not be in our system, i do not have a unique id/subscriber key for them. Since it is ...
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80
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How to add two variables of type date?
Good afternoon people!
I have a problem and after a lot of research I still don't know how to solve it
I have two variables @travel_time and @trip_duration, where I need to add the hours and minutes ...
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134
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Help creating a query to pull all email data from MC into a DE
I want to pull my email data from MC into Market Intelligence (Datorama) by subscriber ID and include enterprise attributes. The best way I have found thus far is to create a DE with the needed info ...
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188
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Email Field not available in "Available Recipients"
I'm trying to create email alert. I started from creating Email field in my object, however I cannot see it in "Available Recipients". Do you have any suggestions what am I doing wrong?
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392
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Problem with auto syncing emails to salesforce from outlook integration
I have a problem with Outlook integration to Salesforce using Einstein Activity Capture.
I have a requirement to sync calendars (Outlook with Salesforce). I created configuration and assigned users to ...
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940
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Automatic BCC stopped working for a user
Salesforce has the feature that a user can choose to automatically fill the BCC field for all outgoing emails.
It is set via Settings > Email > My Email Settings > Would you like to ...
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93
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How to export ContactID list using email addresses and Dataloader
I am very, very new to Salesforce and DataLoader, so I apologize in advance if my question is very basic.
Objective: Obtain ContactID's based on CSV list of emails
I have a large list of emails, and I ...
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313
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Preheader Inbox View
Is it possible to display the preheader text in the Inbox view without adding a preheader content block on top of the email template?
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586
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How can I change the subject on email sent from chatter?
We are using the 'Send email' from the chatter feed within our case object
Is it possible that when creating a new email, the subject will contain the case id ?
couldn't locate where to do this.
So ...
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enryption Algorithm of qs parameter generated by adding %%view_email_url%%
By adding "%%view_email_url%%" to your send email, an HTML anchor like this will be the outcome. "http://view.email.domain/?qs=cf22e6f54fe6a6a5fe.....
i know that the qs parameter is ...
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207
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How to transfer file from Salesforce to Marketing Cloud?
Does anyone know how to do that?
When in SF creates opportunity with some attached files (PDFs) - need to send an email from Marketing Cloud with some opp info and attached to this email files that ...
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305
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Email Routing in Gmail to Email Service Address in Salesforce
I am setting up Email Services in Salesforce. I have created an Apex Class which performs a logic and have created a new Email Service Address as well.
When, I send an email to the new Email Service ...
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453
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How to make HML Email Template have dynamic Base URL
We have an HML email template using the {{{}}} syntax to provide a link to a record. Unfortunately, this syntax hard codes the base URL within the Email Template XML. For example:
<a href="...
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238
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How to do unsubscribe from SMS via Email and vice versa [closed]
Is it possible to unsubscribe from the email and have it removed from the SMS automatically, and vice versa?
Thank you all
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197
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How to prevent the same email being sent to the same subscriber twice in the same day?
I'm working in an environment where the expectations of the users sending emails out of Marketing Cloud need to be kept to a minimum. So, I need to setup a solution for preventing them from sending ...
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Is it possible to create an email activity in JB to Upsert data into a data extension?
I must upsert data into a data extension with SSJS and AMPscript before sending a push notification in a JB. The best approach would be to create a custom activity but it will have to be for the ...
