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Questions tagged [email-tracking]

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1answer
22 views

How to know if an email is delivered or not in marketing cloud?

I'm using marketing cloud to send emails. I'm able to fetch user level email open & click report from marketing cloud using data views (_open & _clicks). Is there any data extension or ...
1
vote
1answer
21 views

Tracking data sync to salesforce from a transactional send

I have a "Triggered Send" type data extension in the Salesforce Data Extensions folder and my transactional sends are being successfully logged there (I can see those when clicking on individual ...
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0answers
11 views

Unable to see data in HTML status report

I have a process where on insertion of a record in the custom table, an email is triggered to the customer. To achieve this we created a workflow and an HTML email template which triggers the email. ...
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0answers
18 views

Export analytics from MarketingCloud to Google Analytics

I have a big bunch of data from the past 3 years about more than 20 emails delivery process. This data exists in MarketingCloud and is what system provides on the Tracking Send feature. is there a ...
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0answers
24 views

Loading of 'fonts.googleapis.com' is counted as 'click' in Pardot

Is it always the case that loading of '@import url('https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i,800,800i');' is counted as 'click' (type = click) in prospect'...
2
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1answer
45 views

How to associate a Individual email result record to Opportunity in Salesforce?

I have a journey in Marketing Cloud which runs on the Opportunity records in Salesforce. Whenever an email is sent out of the journey record an "Individual Email Result" record (email tracking record) ...
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0answers
26 views

Two EmailMessage same email. Why?

I send an email from apex from opportunity object to account. Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage(); mail.setSenderDisplayName('Test'); mail....
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2answers
37 views

Journey uses engagement split but number of opens are not getting captured accurately

I have a journey that sends an email and then wait for 10 days after which based on whether the contact has opened an email or not, it sends the follow-up email in the 'No' path. When I track the ...
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0answers
24 views

HTML Email Status won't get created if setWhatId() for Messaging.SingleEmailMessage is specified

In my org I've set up an automatic process that sends email messages with the Custom template (with the HTML) to the contact. It has triggered similar code: OrgWideEmailAddress addr = [select Id from ...
1
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1answer
23 views

How do we check for “Enable Email Tracking” Option in APEX?

I would like to check and learn if Email Tracking is enabled in the organization. I was hoping this setting (as highlighted below screenshot) would be available from an Object in org schema somewhere....