Questions tagged [email-template]

Salesforce email templates come in a variety of shapes and sizes, ranging from Text to Visualforce. These email templates can be used through Salesforce through approval processes, workflows, etc to send email to users.

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17 views

Dynamic static resource in custom visualforce email template

Background I am trying to add a dynamic link in a visualforce email template to download a PDF which is stored as a publicly available Static Resource: <a href="https://x.cs.force.com/site/{!...
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10 views

Will Increasing Email Characters to 131k introduce Lag

Will increasing the Email Characters to 131k introduce lag within the org either in loading the email record page or within other object records?
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28 views

How to attach a dynamic file in a email template?

I'm trying to attach a file to an email templates. This email template will be used in a workflow, so what I need is to send it everytime a condition is met in a opportunity. The file I need to ...
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6 views

Control folder location in “Select Template” popup of email author screen

Is there a way to control which email folder will appear on click of "Select Template" button on the email author page? Right now it opens the last folder user opened. As of today, we have used url ...
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1answer
32 views

How to debug and find the issues during email template run time Journey in marketing cloud? [closed]

How to debug and find the issues during email template run time Journey in marketing cloud? can you anybody help me
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16 views

Embed a custom component in lightning email template

There are several VF email templates in my org which internally references VF components. These components have custom functionality of querying different objects and preparing a custom result which ...
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15 views

Send email on behalf of the Opportunity owners to the customers using Email class in apex

I am trying to send follow up Emails to customers using apex class. But I want to send from the Opportuniity owner email address. For example - If Opportunity owner is XYZ then email should be going ...
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10 views

How i can send Html template with js custom button?

I added custom button from my case object inside, then i sent test mail its work but i want to use Html template, also i want to add my records from html templates for example "Hello Your Account Name ...
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43 views

Error in using Outlook Integration. Error encountered: System.UnexpectedException: Email Template ID: id value of incorrect type: 0

I am using Salesforce Outlook Integration. And I am receiving a bounce back error which says, "554 The apex class Messaging.EmailToSalesforceHandler failed due to: System.UnexpectedException: ...
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1answer
21 views

How to add a dynamic value for ordinal #4 in Lookup Function?

I've got 2 Data Extensions. Let's call them A and B In my Journey, I can only easily include the attributes from the Sendable Data Extension (A) that I'm using to trigger the Journey. However, I ...
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1answer
28 views

Visualforce email template can't see data when run in unit test

I currently have a Batchable process that will send emails to some users: global class ExpiryNotificationHandler implements Database.Batchable<sObject> { global System.Iterable<sObject&...
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1answer
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is it possible to place repeat block in classic email HTML template?

I am building an email template using HTML and I was wondering if I can place a repeat block in HTML to view a list of rows. I know if I use Visualforce template I can achieve my goal using apex: ...
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1answer
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Not Able to get fields from controller to Email Template when the mail is sent from scheulder

It would be great if I could get help with the below requirement that I have to achieve. The requirement is that I run a scheduler in a custom object called Project__c. Around 20+ projects pass the ...
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15 views

How to send an email on custom button click? [JavaScript not working]

I am trying to send an email (from Classic Email Template) on button click with validation and field update. But when I click the button, it does nothing. Can you please help me what's wrong? {!...
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1answer
33 views

Template marketing cloud : I would like to unlock full html, so that i can personnalize my template with class and tables

I used a marketing cloud template and I want to custom it with extra html (to make it renders well on a specific email client). The thing is that when i click on code view > toggle 'show full html'> ...
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Merge value is not showing up in email send out

I have set up email template using several merge fields, but only fields from {!Account} that are shown in the email body. the email as follow Hello {!Contract.OwnerFullName}, We would like to ...
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1answer
13 views

how to retrieve the previous email template?

I recently changed the email template however i want to see my previous email template. Can anyone suggest on this how we can retrieve the previous email template?
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26 views

Marketing Cloud _click LookupOrderedRows in AMPScript

I have a anchor href link on my Email. I am tracking the click activity on the link. When the link is clicked, is there a way to lookup the _click database using AMPScript LookUpOrderedRows or ...
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1answer
31 views

Need a way to change email address link depending on sender profile marketing cloud

I have an email link icon in the footer of my email template. I want to be able to change the link of the email address in the footer dynamically depending on the 'from email' of the sender profile in ...
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1answer
25 views

Ampscript Block If/Then With Null Value

So I have the following Ampscript block at the header of my email: %%[ Var @current_term_end_date, @rows if Rowcount(@rows)>0 then Set @row = Row(@rows, 1) Set @current_term_end_date = ...
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19 views

Email information of Child Object while creating Parent object Record

We have two Custom Object having MD relationship Query (Parent) Questions (Child) Now, we have created a record for Query (Parent) and added multiple questions in Questions Object(child). We have ...
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2answers
31 views

Can't get the value of “relatedto” when sending email through customer portal

I have visualforce email templates for reset password & welcome email for community users. But relatedto fields are not displaying in the email template. Is it a salesforce issue? <messaging:...
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16 views

Custom object doesn't appear in “Related Entity Type” dropdown for Lightning Email Template

When I go to create a Lightning Email Template, a custom object I recently created doesn't appear alongside other custom objects in the list of objects available for merge field filtering. What do I ...
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13 views

Creating a dynamic email template

I have a batch which I use to send emails to contacts. Every contact should have a different template - So I Created a body and subject in my apex class which every contact will have his unique body- ...
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29 views

Looking for the most responsive and reliable basic template in the Marketing Cloud

I started using SFMC's "Basic" templates as well as some "Themed" templates for one of our customers. But as we started sending emails, even though we had tested the emails on a few platforms, it ...
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15 views

How to access ContentDocument to be used as attachment in visualforce email template

How to access ContentDocument to be used as attachment in visualforce email template <messaging:attachment filename="{!relatedTo.ContentDocument.Title}" renderAs="{!relatedTo.ContentDocument....
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1answer
22 views

Can someone clear up datetime time zone behavior in visualforce email template?

Between the UI on direct records automatically adjusting to my time zone and not knowing default behavior in visualforce pages, I'm having trouble wrapping my head around what the user experience ...
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11 views

Send Email Along With Data Which Will Come As In Tabular Format

I have a requirement where i need to send the data in email body with tabular format. I used to fetch data using batch class and then written a method which used to create body of html email template. ...
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1answer
24 views

I am not able to use variable tag in template Based email in marketing cloud

In journey builder ,I am creating a journey to send emails to the list of records in a data extension. I have selected the Email Then clicked Preview and test. By clicking the code view , I have ...
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1answer
32 views

Marketing Cloud SOAP API - Derive Email Template from SendEvent

I'm currently using the Marketing Cloud SOAP API to get metrics about emails I send out. This works fine, I am able to get single instances of every event, but I am struggling with relating the send ...
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1answer
23 views

Is it possible to add custom email template with System.resetpassword() [closed]

I have to send a custom email template with System.resetpassword() method. Is it possible?
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1answer
27 views

Does the BEGINS formula work in an HTML Email template?

I have an email template in which I need to display a person's role, but I need to determine whether the role starts with a vowel (eg Accountant) so that I can correctly display 'a' or 'an' before it ...
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1answer
21 views

Rendering Image using data in my Data Extension

I have a Data Extension in which I have the path a different path for each image in the row. I am trying to pull this data in my email using an image block. How can I do it? Should I be using image ...
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1answer
35 views

How to get the attachments in apex which we have set in visualforce email template using <messaging:attachment>

below is the code snippet of the visualoforce email template. <messaging:emailTemplate> <messaging:attachment renderAs="PDF" filename="yourCases.pdf"> <html> <body&...
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2answers
58 views

ampscript Question

I'm very new to ampscript and am having an issue with a snippet of ampscript showing as blank. This is what I currently have: SNIPPET 1: %%[ set @firstName = Lookup('master','first_name','email',...
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1answer
12 views

Is that possible to change Custom (without using Letterhead) to a HTML (using Letterhead) in a particular email template?

I need to update an email template which is initially created as a Custom (without using Letterhead) email template to a HTML (using Letterhead) email template. The reason for this modification is , I ...
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1answer
25 views

How to include custom links in html template with letterhead

Currently, I'm working on CSAT survey's for the customer with a link. So, right now I am able to include anchor tag in HTML template without letterhead. This is the link <a href="{!$Label....
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1answer
40 views

How to record customer preference from SFMC email template

I need your valuable advice to confirm about one of my problem. We have a use case where have to send a SFMC email which have a URL about some event. We would like to give the preference to customer ...
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2answers
94 views

AMPHTML In Marketing Cloud

Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
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2answers
29 views

Problem with the switch conditional statement in the email template?

{CASE(Account.AccountSource, "ABC-Website", "Diese haben wir über unsere Website erlangt","Sportsponsoring" "Diese haben wir über ein soziales Netzwerk erlangt" "")} I don't understand what's wrong ...
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2answers
63 views

Error: Invalid field 'size' for SObject 'OpportunityLineItem'

I would like to check the size of the OpportunityLineItem related list in a Visualforce Email Template like below, where relatedTo is an Opportunity <apex:outputPanel rendered="{!relatedTo....
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1answer
15 views

Email Template not printing the picklist value

{! IF( ISPICKVAL( Opportunity.Transaction_Type__c,'IP - Tensilica'), Opportunity.Billing_Plan__c , 'Else Test')} -Here 'Opportunity.Billing_Plan__c' is a Pick list value, An Email Template is not ...
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1answer
24 views

Use 'ContactEmail' field of case in email template

I need to access value of contact email in email template using case object.'ContactEmail' is a standard case field is alredy availble, I am not able to see this field in case merge fileds. Even if I ...
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20 views

TEXT Email Template for Line Break? [duplicate]

! IF( ISPICKVAL( Opportunity.Transaction_Type__c,'IP - Tensilica'), 'TCV (USD) (<= $250K for FastTrack): $' & TEXT(Opportunity.TCV__c) & ' **\r\n**Term (months) (<=12 for FastTrack): ' &...
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1answer
137 views

Using Custom Metadata Type in Email Template

I am wondering to know if it is possible to use a Custom Metadata Type inside an Email Template. I'm moving from Custom Setting to Custom Metadata Type and this feature could be great. Regarding the ...
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1answer
101 views

Custom Font not working In Custom HTML email template

I have created static resource and included ttf file for gotham font, when I used below code in visualforce page it is rendering as expected. but when same I included in custom html email template it ...
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1answer
53 views

Variable not defined on Data Extension but able to print it in content

For parsing variables for the respective values on the email content html blocks, I usually have 2 kinds of variables. The first case. The variable is defined on the sendable Data Extension. The ...
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17 views

If condition in HTML email template not working. Weird

I have a HTML email template with IF loop which is not working. {!IF(NOT(ISNULL(pba__Closing__c.Buildings_survey_booked_To__c)),' to '+pba__Closing__c.Buildings_survey_booked_To__c,' ')} There is ...
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1answer
51 views

DocumentAttachmentMap Query for Attached File

I can attach a file to a Lightning emailTemplate using one of the emailTemplate editors in Salesforce but I have not been able to find the attachment record that makes this relationship possible. If,...
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1answer
116 views

Salesforce Marketing Cloud email template layout breaks when viewed in Outlook.com and Office 365

Usually I make emails handcoded, but one of my clients have started to use Salesforce Marketing Cloud, Email Studio. So I make templates intended for that system. But the layout breaks when viewed in ...