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Questions tagged [email-relay]

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Sudden issue sending emails via relay: 454 4.7.0 Temporary authentication failure

Since 2 days I experience a strange and unexpected issue with sending emails through a mail relay. The setup has been running without similar issues for over a year now. Via Domain Filters only some ...
Florian Heer's user avatar
1 vote
1 answer
328 views

Org-Wide email address adding extra characters and email relay send is being blocked

We are trying to set up Email Relay in Sandbox, but when we send an email the system is adding a bunch of characters (and the emails are being blocked because of the funky FROM address). Below is ...
mhitt's user avatar
  • 13
0 votes
0 answers
2k views

Email Domain filter not allowing some emails to be sent

We have activated Email relay to send emails from office365. We have also activated the domain filters . There are a few other emails which are sent out form apex classes which stopped sending out. ...
Prady's user avatar
  • 12.3k
1 vote
0 answers
102 views

Change in how Salesforce manages Email Relay entries in refreshed / newly created sandboxes - any documentation?

I have noticed that in the past, previously created / refreshed sandboxes had Email Relay entries that matched Production. However, since the last release, I notice that newly created / refreshed ...
Andy Hitchings's user avatar
1 vote
2 answers
4k views

Can emails from Marketing Cloud be sent via a relay?

The CSO of my company doesn't want us to use Marketing Cloud to employees unless the emails are sent through a relay ("...it needs to be authenticated and secured (and must have protections to prevent ...
SeanGorman's user avatar
  • 1,015
0 votes
1 answer
613 views

What Are IP ranges for APEX outbound emails to be used with SMTP Relay?

I am trying to configure SMTP Relay with GMail through salesforce. I have white-listed all the email Ips and ranges called out in the salesforce help doc in Gsuite for smtp relay, and it seems to be ...
Thaier Issa's user avatar
0 votes
1 answer
193 views

How to tell if an outbound email failed in real-time?

I have set up an email relay and we are encountering an issue where the email shows up as an outbound message, but there is no indication that it failed. Upon downloading the email log, I can see the ...
S.B.'s user avatar
  • 2,081
2 votes
1 answer
3k views

How can I check email relay is working or not?

In SFDC org (Environment hub - Partner Developer Edition) whenever I send email from salesforce, I got the copy of that email in send Email folder on my email server. At this time Email Relay is not ...
Kritik's user avatar
  • 266
0 votes
2 answers
347 views

how to activate Email Relay?

As per salesforce documentation we could active the email relay: From Setup, enter Email Relay Activation in the Quick Find box, then select Email Relay Activation. I am using standard system admin ...
goodForce's user avatar
  • 1,245
3 votes
1 answer
675 views

SMTP-Relay-Server as a Service - Deliverability Services like Mandrill

Situation There are a bunch of different email delivery services available. A lot of them offer SMTP interfaces and email relaying: Amazon Simple Email Service (SES) Mailchimp Mandrill Sendgrid ...
Christian Deckert's user avatar
14 votes
3 answers
10k views

Salesforce SMTP Relay with Office 365

What is the best way to send emails from salesforce so that it looks like the email has come directly from my email address and not [email protected] on behalf of... We use office 365 for our ...
jarge's user avatar
  • 141
1 vote
1 answer
46 views

Change "via..." in outbound mass emails

I am sending mass emails using apex class from salesforce. But when I get email I am getting via "etr84e4dmbqf7799.1jpogue.8-cjifeai.na6.bnc.salesforce.com". I don't want the user to get this. ...
Swapnil Kale's user avatar
4 votes
1 answer
4k views

Will salesforce notify when about failed emails when TLS is unavailable?

We have enabled email relay in our organization. Recently our security team performed a scan of our salesforce instance and has asked us to change the TLS (Transport Layer Security) setting. Earlier ...
Shailesh Deshpande's user avatar
6 votes
2 answers
2k views

Email relaying and email limits

According to the documentation there is a limit of 1000 emails per day if sent from APEX or API. If I had configured an email relay, would sending out an email from APEX count towards the email limit ...
Boris Bachovski's user avatar