Questions tagged [duplicate-matching-rule]

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How to setup matching rules and duplicate rules to check for email on 2 fields?

So, we have 2 fields on contact and lead: Email Alternate Email To make sure they are not the same on the record, a simple validation rule is enough. However, we want to disabled creating other ...
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1answer
30 views

How can I capture Debug Logs for Web to Lead form?

The error is Salesforce could not create this lead because of the reason listed below. For more information about this error or help with Web-to-Lead, please contact Customer Support. Reason: Use one ...
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Error while trying to activate matching rule

I've been struggling with activating a matching rule but I keep getting this error I can't get rid of: I have attached my matching rule with requested criteria + duplicate rule as per the ...
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40 views

Duplicate Rule does not block Contacts with the same email

In our Salesforce org, the duplicate rules to block a user from creating a Contact with the same email as another Contact are quite flaky. About .02% of our Contacts are duplicates as a result of ...
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1answer
43 views

Catch22 with almost-duplicate contacts (not recognized but can't change) [closed]

I have pairs of Contact records that ought to be merged. The dupes are obvious to humans (e.g. if one is Fred Hampton, the other might be Hampton Frederick or FredHampton FredHampton), but SF says We ...
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1answer
31 views

Can't activate a matching rule despite there being no records for that object

I created a simple Matching Rule in my sandbox called ReplayedReceipts on object Receipt__c that did an exact match on a single field MessageId. There were no records of Receipt__c in my sandbox. SFDC ...
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15 views

Duplicate Record Set not Automatically creating the records

We have duplicate rule activated in our Sandbox Org that matches F/N and L/N of contact and I also created a Custom report type to show Duplicate Record set and Record items. We want to get report of ...
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37 views

Duplicate Rules

I have a duplicate rule that was recently created and I would like to know what would be the best process to run that rule against all the Account records in my org. The reason being I’m seeing a lot ...
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1answer
27 views

Allow only one record where two lookup fields match another

I'm trying to prevent duplicate records from being created. I have an application object with two relevant fields that looks like this: Application__c: Applicant (Lookup(User)) School (Lookup(...
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1answer
40 views

config vs code for matching/duplicate checking

If I'm inserting records, it's really easy to query to see if another record already exists with the same values in a before trigger. Code like this has worked for me: private static Map<String, ...
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22 views

Leads created from WebtoLead are not identified as Potential Duplicates

I want duplicate Leads to be created from web to lead , however the Lead should be identified as Duplicate What I have done ? Created and activated the Duplicate Rule for Lead where Matching Rule is ...