Questions tagged [duplicate-management]
For questions regarding duplicate management in your Salesforce Organization.
273
questions
0
votes
4answers
100 views
Mobile Push Demographics data shown multiple device ID for one contact in SFMC
I found that my contact ID in SFMC had shown multiple device ID in Mobile Push Demographics data.
In actual, I only have 2 active device, but why in SFMC shown 4 device ID, and 3 of them are still ...
0
votes
0answers
11 views
AgentWork object
I am working with the AgentWork object, the thing is several AgentWork are being created with the same WorkItemId, when its status changes. My doubts are:
First, I do not understand why several ...
2
votes
2answers
37 views
DUPLICATE_VALUE:duplicate value found error on field that ISN'T marked is Unique?
I am trying to insert records via informatica, I am getting this error: "","false","false","DUPLICATE_VALUE:duplicate value found: customfield__C duplicates value on record with id: xxxxxxxxxxxx:--"
...
1
vote
0answers
21 views
How to do alphanumeric only duplicate detection
I need to enabled duplicate detection and blocking on text fields that only checks the alphanumeric characters in the string and is exact for those characters. The available fuzzy algorithms do not ...
0
votes
1answer
18 views
Dedupe CloudPages DE records
I was building a test Cloud Page using the system CloudPages DE to capture user preferences.
It had no problem capturing input information. However, when users re-entered their info and change their ...
0
votes
1answer
18 views
Finding semi duplicates
I have been given a list of 2000 accounts my sales rep got from some marketing company. Is there a better way than:
SELECT AccountId, Name FROM Account WHERE Name LIKE '%Some row[1] substring%'
...
0
votes
0answers
26 views
Duplicate Record Sets - Action on “Compare and Merge”
How can i add an action (process builder or call Apex Class) on Duplicate Record Set Object when clicking this button on top right? Compare and merge? I want to add an action to somehow lock the ...
0
votes
0answers
25 views
How does Potential Duplicate Component and Duplicate Record Sets work?
TLDR: Can we retrieve duplicate records in 'View Duplicates' using Apex or SOQL.
Details
I am planning to create a list view with a column of 'View Duplicates' link or button. Similar to below image ...
0
votes
0answers
14 views
Ways to Add Custom Actions - Button on Duplicate Record Set
I would like when a user makes an update on the status of a Duplicate Record Set to show a custom confirmation message. Is there any possible way this could be achieved? Is i see, i cannot create ...
0
votes
0answers
17 views
Using the SOAP API, can I identify records marked as duplicates, before they're purged?
I've had a recurring problem where the copy of the Salesforce data in our data warehouse includes records which had been purged from Salesforce. This creates overcount in reports, undermining ...
-2
votes
1answer
42 views
validation on new leads inserted with apex method
How do I validate, when a collection of new leads would create duplicates in the system and return segregated lists in a map (when its True: list of non-duplicates and when its False: list of ...
3
votes
1answer
58 views
Marketing Cloud Use SQL Activity to Join Multiple Data Extensions
I've recently completed an IP warming process. Contacts were being added to a new Data Extension before each send to keep track of the the separate imports throughout the migration.
Now I would like ...
0
votes
0answers
10 views
Duplicate check on lookup field
I want to create duplicate check based upon a lookup relationship but when I create a matching rule with only the lookup relationship field as a criteria I get error:
Error: We can't save this ...
0
votes
0answers
20 views
Whats a good way to merge this bad pair of records, one a Contact and one a Person Account, with a unique external-ID field?
We have a checkered history at this company that caused all sorts of bad data. (I wasnt here then!)
Person Accounts are enabled. Some of the customers are Person Account records, and some are just ...
0
votes
0answers
17 views
Duplicate Report
Created duplicate report with a new report type (Account > Duplicate Record Sets) Going into some individual records and "Find Duplicates" there are no duplicate records all because they were already ...
0
votes
2answers
20 views
Report: Leads with same name and company
What SOSQL query can list Lead Names where the Name and Company have a duplicate. (to de-dupe Leads for the same person in the same company).
This query won't execute as Count doesn't seem to support ...
0
votes
0answers
42 views
New duplicate rule not firing for existing records
I have created a new duplicate rule on account which does a fuzzy company name match and reports duplicates for inserts. I have the duplicate rule set to fire for edits as well and I created a dummy ...
2
votes
1answer
36 views
Can Salesforce Duplicate Management compare across objects?
Is is possible for Salesforce Duplicate Management matching rules to compare across objects?
This article talks about cross-object duplicate rules:
https://focusonforce.com/configuration/native-...
0
votes
0answers
20 views
Mass Finding Duplicate Leads in Salesforce
Sales Rep has Uploaded leads into salesforce by adding them as campaign members. The leads under campaign members have many duplicates,
can anyone suggest a method or a process to find out Mass ...
0
votes
0answers
25 views
Duplicate record not added to Database DuplicateRecordSet
We have activated the standard duplicate rules and matching rules for Account. Generally, they seem to work and the duplicate records get written into the tables DuplicateRecordSet and ...
0
votes
1answer
16 views
records deduplication and sharing after insert [closed]
Here is my question:
Org's personal account is enabled. The account sharing setting is set to private, sales team members Sales A and Sales B can not access each others' account records. Sales A and ...
0
votes
0answers
54 views
Email To Case with duplicate contacts (intentionally)
We have intentionally created duplicate contacts in Salesforce. Importantly these records have the same email address but the rest of the fields maybe slightly unique. For the sake of argument they ...
0
votes
1answer
66 views
Pardot Sync Issue
Background:
We had 2 Salesforce orgs and each org was connected to its corresponding Pardot Org. Recently, we merged the 2 Salesforce orgs. However, the pardot orgs were kept separate. So, now we have ...
0
votes
2answers
101 views
Problems with testing the population of duplicate information from DuplicateRecordItem on Account record
I have created three fields on Account to store information on the duplicates in the system. Standard duplicate rules apply. The fields are:
Duplikat__c: a checkbox
ID_Doppelte_Datensaetze__c: Id ...
1
vote
1answer
106 views
Does Marketing Cloud deduplicate subscribers before making an A/B split?
I am configuring my first A/B split test with an email. I know that during a single send to a data extension, normally, Marketing Cloud will dedupe the DE's contents on the email address. However, I'm ...
0
votes
1answer
35 views
Upsert and DMLOption alternatives?
I have a fairly complex trigger that upserts accounts when records of a 2nd object are inserted or updated.
We also have a duplicate rule in Account that is set to detect dupes but "Allow" if the ...
0
votes
2answers
54 views
Apex trigger to stop duplicate records into SF if email already exists on a person account
I have an existing trigger which converts leads into peron accounts if the company name is blank.
Trigger AutoConvert on Lead (after insert) {
LeadStatus convertStatus = [
select ...
1
vote
2answers
74 views
How to set Email Address as Primary Key on a Salesforce Campaign Entry Source Data Extension
I've created a journey using the Salesforce Campaign entry source. The entry source will enter records from 3 different SF campaigns.
There's a possibility there will be duplicate emails in each ...
0
votes
2answers
271 views
Duplicate Management in Lightning - Matching Rules vs Duplicate Rules
In Salesforce Classic experience, we can manually search for duplicate records and pick and choose which ones we want to merge. In Lightning, however, this is not possible, and only records identified ...
0
votes
0answers
79 views
SOAP DuplicateRuleHeader allowSave Duplicate Request Body
After researching, it appears that the SalesForce REST API unfortunately doesn't have an equivalent allowSave option for overriding duplicates that the SOAP API has. I'm writing a Python client that ...
-3
votes
1answer
56 views
Avoid Duplicates name [closed]
Here how can avoid duplicate lastname
trigger ContactNamesOnAccount on Contact (after update, after insert) {
Set<id> accIdList = new Set<id>();
for(Contact con : Trigger.new){
...
0
votes
1answer
87 views
Updating Accounts shows: duplicate value found: <unknown> duplicates value on record with id: <unknown>
I am Trying to update one Field in Account using postman but it's not letting me update it. I also Turned off history tracking for an Account. I have given full access to my app in Salesforce.
eg
...
3
votes
1answer
179 views
SFDX Disable duplication rules in scratch org
Stage: We have a legacy codebase from another outsourcer. We're adopting it for SFDX now.
Several tests are now failing because they generate duplicate Contacts. We'd like to avoid rewriting those ...
0
votes
2answers
131 views
Remove a duplicate Contact from all Journeys in Marketing Cloud
In Marketing Cloud, we had a duplicate contact (some with several email addresses) enter several journeys. I have deduped the Contact in Salesforce (which was in a Data Extension in Marketing Cloud), ...
0
votes
0answers
14 views
B2C Contacts Mapping to proper Business Accounts
We are working for a new proposal and basically it deals with education services, we have Accounts(universities/departments) and contacts(professors with university mail id).
For cases when a ...
0
votes
0answers
37 views
Lead and Contact Duplicate Rules Updated?
We noticed some unit tests failures in our sandbox environments, and they seem related to duplicate matching rules. We haven't updated the standard rules, but was wondering if Salesforce pushed an ...
1
vote
0answers
38 views
Why exact match doesn't work for Phone field in Matching Rule
I have created a matching rule and a Duplicate Rule that should block a user from creating duplicates.
((Lead: FirstNameEXACTMatchBlank = FALSE) AND (Lead: LastNameEXACTMatchBlank = FALSE) AND (Lead:...
0
votes
1answer
40 views
When does duplicate rule job run?
We had a duplicate rule setup but it looks like it wasnt set up correctly and there were a lot of duplicate record sets created. we have corrected the issue with the Duplicate rule setup .
We ended ...
0
votes
0answers
124 views
Best practices for importing leads and contacts from trade shows
I'm the new manager of a mid-size Salesforce org for a company that has some presence at industry tradeshows. At the end of each show, there's always a list of leads to be imported into a campaign.
...
0
votes
2answers
102 views
Archive Accounts [closed]
What is the best way to archive accounts, after we have identified them as obsolete. ?
I want to automate the process of archiving the obsolete accounts.
These accounts become obsolete under two ...
3
votes
1answer
147 views
ParentId field on DuplicateRecordSet seems to be not visible
I was trying to create a Process (using Process Builder) to update a Duplicated Lead with it respective "Parent Lead", through a custom field "ParentLead__c". But on when I was navigating from ...
0
votes
1answer
286 views
How to perform mass merge for duplicated records in a custom object?
I have a custom object A and a custom object B.
Custom object A is the parent object.
Custom object B is the child object.
The relationship between custom object A and custo object B is a master-...
1
vote
1answer
349 views
Datacloud.FindDuplicatesResult: not finding any duplicates when they are
I am stuck when trying to look for a duplicate contact, I am using Datacloud.FindDuplicatesResult, however the system is not getting any duplicate so when it tries to save the record I get an:
...
1
vote
2answers
86 views
Process New Duplicate Rule on All Records
I created a new duplicate and matching rule for Accounts based on Shipping Address so that I can generate a custom duplicate account report. I have the report created but it appears empty and I ...
0
votes
1answer
45 views
Filter Duplicate Record Items by Duplicate Rule
I have setup a "Duplicate Accounts" report following the Salesforce documentation provided but I then realized this is based on a rule that matches on Billing Address. What I need is a duplicate ...
1
vote
1answer
49 views
Duplicate Rules: “The XXX field is invalid for this field mapping” - during deployment
During a deploy from source control to an org, I get this error:
Contact.Standard_Rule_for_Contacts_with_Duplicate_Leads
Duplicate Rule The Phone field is invalid for this field mapping.
What would ...
-2
votes
2answers
143 views
trigger to Preventing the users to create Duplicate Accounts im getting Variable does not exist: Name error
trigger AccountDuplicateTrigger on Account (before insert)
{
for(Account a:Trigger.new)
{
List<Account> acc=[Select id from Account where Name='a.Name' and Rating='a.Rating'];
if(acc.size()&...
1
vote
1answer
35 views
Cannot Find Duplicate Management in Lightning
I am having difficulty managing matching rules in SF Lightning because I cannot get past step one of all the guides I have found. When I type "match" or "dup" into the quick find box, nothing comes up....
2
votes
1answer
695 views
Duplicate Rule Details - How to get in Apex exception
I am getting a duplicate rule issue with apex
first error: DUPLICATES_DETECTED, Use one of these records?: []
Now I want this rule to run, however, I need to get the details of the record that is ...
0
votes
1answer
78 views
i m trying to avoid duplicate product code in opportuinity line item but its not updating
trigger duplicatecode on OpportunityLineItem (before insert) {
{
Set<String> setProductCode= new Set<String>();
For(OpportunityLineItem nam : trigger.new)
{
...
