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Questions tagged [docusign]

DocuSign for Salesforce to send, sign, and manage important sales documents, from any device and without ever leaving Salesforce. Benefits include faster document turnaround times, increased accuracy, and a more streamlined sales process. The result? Less work for your staff. Easier signing for your customers. And better ROI for your company.

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Send With DocSign Button On Generate Document Of CPQ Quote Object

I am trying to send quote document to sales rep using Send With DocuSign button available on Generate Document For that i am using (Legacy)DocSign eSignature for CPQ and created Envelope Configuration....
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1 answer
64 views

How to change FontSize Using Docusign's SOAP API and WSDL2Apex?

Salesforce's WSDL2Apex tool skips big sections of Docusign's WSDL file, including all font information. I confirmed this with Docusign. I recreated the FontSize enum as follows but it's not working. ...
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20 views

Contract Billing postal code is automatically reset to null during Contract Activation

We have a docusign document setup for Contract with 2 signers (with signing order). From the document, the contract billing zip code is captured from 1st signer and saved in Salesforce. It s saved as ...
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Import docusign envelope template from sandbox to production

I would like to import an envelope template from a sandbox to production org. The sandbox org is connected with docusign developer account while production org is connected with docusign production ...
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1 answer
175 views

CSFR Errors When Accessing VisualForce Page From Lightning Web Component Even With NavigationMixin

I've seen many questions on accessing Visualforce pages from LWC, including the following Is it possible to navigate to a Visualforce page from an LWC with parameters and community compatible however ...
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3 answers
704 views

Apex Error: You have uncommitted work pending. Please commit or rollback before calling out

I'm working with the DocuSign managed package and looking to allow invocable variable input from process builder. Below is the class I have created and it compiles fine but when I go to execute the ...
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DocuSign eSignature for Salesforce Integration :Configuration of CRL parameter with optional Recipients

I am using Docusign eSignature for Salesforce managed package for integration . Use case is to send Docusign envelope using a screen flow, hence I'm using 'Send with Docusign' action provided by the ...
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1 answer
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How to create invocable variables to be used in process builder (with DocuSign API)

Very new to the Apex developer game here and I'm having trouble figuring out how to create invocable variables that can be called from process builder. The use case here is we are using the docusign ...
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  • 31
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1 answer
279 views

Conga Output File Name Issue populated via Apex

I have a conga pdf generated via the conga composer. The issue is that when the file name contains Sample&Company in the invoice record in Salesforce, it clips the rest of the characters after the ...
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0 votes
1 answer
362 views

Salesforce / Docusign intagration [closed]

I am working on a setup of sending documents to be signed from Salesforce to Docusign, via their APEX toolkit. At this time I am doing almost a straight copy of the example code they have at the ...
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0 votes
1 answer
62 views

How to add a second recipient to a DocuSign Button?

I am trying to create a DocuSign button that sends to two recipients. One is the contact and one is the User's manager. I am able to create the button with the contact, however, I am unable to figure ...
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1 answer
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How to format JSENCODE on a javascript variable retrieved from a query?

I have a javascript button that retrieves a few variables from a query: var o = sforce.connection.query("SELECT Opportunity_Contact__r.FirstName, Opportunity_Contact__r.LastName, ...
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1 vote
1 answer
678 views

Questions about DocuSign with Salesforce CPQ [closed]

The relevant apps (DocuSign for Salesforce CPQ and Salesforce CPQ) are already installed in our dev sandbox. The connection between DocuSign and Salesforce including the setup of template was already ...
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1 vote
0 answers
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How to automate sending DocuSignenvelope [closed]

In Our Org, DocuSign is being used to send documents for esignature related to an Opportunity. Currently, the users have to manually do the following steps which need to be automated for which I need ...
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  • 11
1 vote
2 answers
748 views

Getting an error "frame because it set 'X-Frame-Options' to 'sameorigin'" on my Custom Lighting component

I have a custom component developed for our community. It's purpose: to display DocuSign envelope in a modal for user to sign. User click a button "Complete" >> Modal pops up >> user signs the ...
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  • 191
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550 views

Send docusign on behalf of user

When sending Docusign envelopes to Customers, currently all envelopes and communications sent through Docusign utilise the Docusign Integration user account on Salesforce which is matched with an ...
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  • 35
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1 answer
890 views

Add Send With Docusign in Custom lightning component

I am using Docusign V7.0+ in Salesforce. I want to redirect to the docusign page through lightning component while clicking on the button. Below is the javascript which I need to use that in lightning ...
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0 votes
1 answer
435 views

DocuSign for Salesforce CPQ Integration

I'm trying to integrate DocuSign for Salesforce CPQ. I've already installed required packages: DocuSign for Salesforce Salesforce CPQ DocuSign for Salesforce CPQ And configured them. I wanted now ...
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  • 349
1 vote
0 answers
447 views

DocuSign Merge Fields - Apex Toolkit

I'm trying to see all the merge fields on a DocuSign template that I have hooked up to SalesForce. I've installed the Apex Toolkit, and gone through the TemplateService class to print out the custom ...
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2 votes
1 answer
1k views

calling docusign vf url from Lightning component,

My requirement is to have a component which I will be calling from a button which should redirect me to a docusign page. I want to pass the docusign parameters int the vf url. How can a docusign vf ...
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  • 261
2 votes
1 answer
2k views

Is it possible to retrieve a signed PDF from Docusign and then put it in the Notes & Attachments?

We are currently developing an app in Salesforce for docusign in which when we click on a button called, 'Send to Docusign', an Apex code is run and this will push the pdf to Docusign for signing. ...
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1 vote
1 answer
1k views

Is it possible to generate a PDF with a signature tag for DocuSign?

Is it possible to generate a PDF using Apex and then embed the 'Signature tab' of DocuSign into the PDF? For example: in the Contract Object we have a text area in which the user could add legal ...
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1 vote
2 answers
1k views

How to add the opportunity Owner as a CC Recipient in Docusign for Salesforce V 7.0?

I have created a "Send with Docusign" button in SF using the new "Docusign Envelope Configuration" tool available in Version 7.0. I am tryng to add a the opportunity owner as one of the Recipients ...
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1 vote
1 answer
369 views

How to add Docusign Recipient with Email using Conga Composer [closed]

I'm trying to use Conga and DocuSign parameters to add an email recipient to the DocuSign envelope rather than an Id. Here are the parameters I am using: &templateid=templateId &...
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1 vote
2 answers
1k views

How to use Docusign - create envelope with Lightning

I need to open dsfs__DocuSign_CreateEnvelope from Lightning controller. I tried to use e.force:navigateToURL component: var urlEvent = $A.get("e.force:navigateToURL"); urlEvent.setParams({ "url": "...
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2 votes
0 answers
245 views

Add Specific Attachments to Docusign envelope

I have Docusign for Salesforce set up with a Lightning Component custom button the generates the URL reqd to select the correct template, fill in various merge fields and redirect to Docusign. What i ...
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  • 1,502
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1 answer
2k views

Auto populate recipients in DocuSign Envelope using custom button (SFDC Lightning)

We have a custom object called "Legal Contracts" and we have DocuSign linked to it. I need to customize a custom button so that it auto populates the DocuSign Envelope's Recipient section using the ...
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3 votes
1 answer
612 views

Docusign Salesforce integration with webhook listener

We are using Docusign REST integration in our managed package, but right now it is not real time. we send the sign envelope request to Docusign and then do the continous polling for response of the ...
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0 votes
1 answer
2k views

Adding custom button to custom object in lightning

Followed instruction from DocuSign to add custom button to custom layout in lightning. Any idea why it may not be working? I'm in Sandbox environment. Error: Error: Syntax error Code: {!URLFOR(‘/...
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0 votes
2 answers
844 views

Authenticate Docusign API using APEX

We have been working on org where there's a one-time manual setup page to authenticate with Docusign API using Oath flow and store the Access token and Refresh token in a custom setting. If any other ...
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1 vote
1 answer
102 views

DocuSign Integrator Key

I have generated Integrator key in demo DocuSign account, i am trying to publish it but due less than 20 successful transaction its failing in review. Is there any way to test 20 + transaction for ...
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-1 votes
1 answer
227 views

DocuSign for Salesforce Automatic Reminders

I have "send with docuSign" button on opportunity and need to send opportunity details as PDF with docuSign. Also we have send reminder based on one date field on opportunity. So suppose if i sent ...
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  • 15
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1 answer
107 views

How to automate docusign button action when the concerned picklist changes to Pending?

I want to automate the docusign button when the field status is "pending" in object Product. Please note i will put the logic in class and make it right , i just wanted to check if this will work ...
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  • 125
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1 answer
183 views

What is the Account Tab under Docusign Admin?

Currently all details in the account tab is set with my user. There is another user in the org who is a system admin as well in the SF org, he is not having access to all the Docusign tabs such as ...
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  • 125
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0 answers
81 views

Why is Docusign Showing access Error?

I have enabled the Docusign button from the Layout tab under Docusign admin Tab. When I Click on the "Send to Docusign" button on an account , a new page with the following error loads up Any help ...
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  • 125
2 votes
0 answers
260 views

Docusign customtags are blank in template from API call

I have a Template created in DS which contains custom tags which are mapped to Salesforce fields. The template works well when used via the JS button example code provided by DS and the fields appear ...
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1 vote
0 answers
922 views

Sending DocuSign Envelope via Apex

I have seen some code example where dsfs objects are added to Salesforce and DocuSign pickup the data change and create envelopes accordingly. public static void sendDoc(id propertyId){ ...
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2 votes
1 answer
231 views

Salesforce to docusign Integration

I am trying to achieve two things here, Assume that I have 3 recipients with me. To notify all the users when a docusign envelope is created. If I am setting the default Recipient.RoutingOrder for ...
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1 vote
1 answer
167 views

Wrong connected user in Salesforce for DocuSign

Here is the situation and my problem : I need to configure a In-Person Signing for multiple users. Here is my problem : When User1 go to the "Salesforce for DocuSign" app or wants to use DocuSign, ...
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1 vote
1 answer
581 views

Not able to see "DocuSign Status" lightning component in Lightning App Builder post upgrade to latest version on DocuSign?

We are preparing for lightning migration of our org and as part of the preparation, we are also evaluating the DocuSign application that we use. We found that the latest version of DocuSign is ...
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1 vote
1 answer
924 views

How to send Envelop to signing group. Rest API integration with Docusign

I'm integrating salesforce with docusign API by using REST API. I've to crate the Envelope to send the template, and Template should be sent to Signing group. How can i send Template to signing group ...
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  • 604
0 votes
1 answer
305 views

Docusign for Salesforce crashing, Final variable has already been initialized (v 6.8.2)

Updated the Docusign for Salesforce managed package in Salesforce from version 6.2.1 (showing 6.8) up to the current 6.8.2. After doing so I'm now receiving the following when trying to access ...
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1 vote
1 answer
194 views

Map a field from the opportunity to the DocuSign Envelope when sending

We have a date on the opportunity that is "Proposal Valid Until" and the rep adds a date. We need to map that to be the expiration (in days?) to the envelope when the users creates and envelope ...
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1 vote
1 answer
828 views

Docusign Connect setting missing Custom Object, which was there before

We are using Docusign AppExchange installed in one of our sandbox and using this in a custom Object and sending doc for signature using standard Send for signature button (no Custom code for now). Now ...
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2 votes
2 answers
922 views

DocuSign for Salesforce - Signing Order is ignored

I want to integrate Salesforce with Docusign. However, I'm struggling with something as simple as the signing order. For testing purposes, I made my custom button as simple as possible: {!...
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0 votes
2 answers
258 views

I need a custom button to work properly when a field has a certain value, and display a message when field isn't that value

I'm receiving the following error on the below button: "Unexpected token else" The field is a picklist and called Approval_Status__c on the Opportunity. I want my DocuSign button to work when ...
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1 vote
3 answers
2k views

DocuSign Custom Button

I am fighting with a javascript custom button, I would like to add the behavior to auto populate automatically over the DocuSign envelope the documents. I'm not able to find a way to make this work ...
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1 answer
502 views

DocuSign Attachments relate to [DocuSign Status object] to my custom object record

I would like to know how I can relate Attachments related to DocuSign Status object to a record on a custom object where I triggered the Docusign. I don't see any way to set that every document that ...
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  • 17
1 vote
0 answers
252 views

Getting error while setting up Docusign with Salesforce, issues with permission

While setting up Docusign with Salesforce getting this error : "There is an issue with your DocuSign account settings. The following permissions must all be enabled: 'Manage Account', 'Send Envelopes',...
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  • 131
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0 answers
159 views

Docusign integration salesforce problem

When I click Docusign Admin tab in my Salesforce Org. this error pops up. Error retrieving DocuSign Console information. Please contact your system administrator for access. Error: The UserID did ...
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