Questions tagged [deliverability]

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2k views

Email Deliverability - how to change it programatically?

In all new sandboxes "Email Deliverability" is set to "System Email Only". I am writing a SandboxPostCopy class to run for all new sandboxes, and want to use that class to change deliverability to "...
5
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0answers
867 views

Error handling when publishing platform events

We are in the process of redesigning our system to use platform events as a replacement of traditional trigger-based approach when all processing happen synchronously sharing single transactional ...
2
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0answers
200 views

Emails showing as Block/Hard Bounce but still being opened and clicked on

In Marketing Cloud, we are seeing emails sent to a particular domain receive a lot of Hard and Block bounces, but the same emails that are being blocked are still being opened and clicked on randomly (...
2
votes
1answer
2k views

Send all email from noreply@salesforce.com (Not on behalf of user@companydomain.com)

We are having deliveribility issues with email sent from SF. They are all internal notifications from our SF org to our company email. We use Office 365, user has white listed domain and sender, I ...
1
vote
1answer
81 views

Private Domain with SAP Shared IP Configuration

I have one use case where due to the low volume of emails sent monthly the SAP was configured with Shared IP and not Dedicated IP. SAP subdomain is mc.domain.com for example. The client wants to send ...
1
vote
1answer
34 views

Use of the word “test” in email subject >>> any impact on deliverability?

we often send internal TEST emails in Content builder > Preview and Test, by manually entering emails addresses of the recipients of the test emails. In the subject of the emails, we use most the ...
1
vote
0answers
444 views

SandboxRefresh Class will not run on refresh but will run in Anonymous Context

Here is my code for the SandboxRefresh class that I'm trying to run. The batch classes have a finish method that does attempt to send emails, and I'm wondering if the default Deliverability settings ...
1
vote
0answers
367 views

Apex Exception Email not sent in sandbox

Hello I wrote a class which implements Messaging.InboundEmailHandler so I can store my Unhandled Exceptions in Salesforce for historical reporting. I tested it manually by sending an email to my ...
1
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0answers
34 views

Email converted to attachment

One of our subscribers occasionally receives daily bulletin as an attachment. The whole sending process is automated and HTML code looks fine. What an issue it can be?
0
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0answers
36 views

Test Email Deliverability not working

I am working in Apex email services. I encountered that the email is not delivering. Therefore I checked the Test email deliverability which was also not working. Checked the deliverability in our ...
0
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0answers
39 views

Disabling Sender ID compliance. What are the Impact?

I would like to know what are the impact if I'm going to disable the Sender ID Compliance? Wanted to make sure if disabling it won't impact outgoing emails in Salesforce.
0
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0answers
79 views

Email Deliverability settings getting set to 'System Email Only'

So as my title says I am changing my Email deliverability settings to 'All Email' and testing my applications, but after few days this setting is automatically getting changed to 'System Email Only'. ...
0
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0answers
41 views

Test Deliverability is sending only 2 emails

When I am testing deliverability after enabling email relay, it sending only 2 emails and if I deactivate the email relay and again try to test deliverability then it is sending 16 emails. Can someone ...
0
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0answers
96 views

When will sending email through Apex automatically cause the test to fail, or when will it pass?

Normally, I expect tests to fail if the org does not allow email deliverability. In my current sandbox, I have several tests that fail because email is not deliverable. I think most of them fail at ...
0
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0answers
68 views

Email not getting delivered when sender (user's mail) and recipient have same email domain

I am testing my approval email templates. When I use "Send Test and Verify Merge Fields" and send the mail to my email account (xxx@testdomain.com) which is also my mail in the org, I don't receive ...
0
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1answer
742 views

Salesforce Marketing Cloud Sender Authentication Package

We have opted for a sub-domain delegation configuration. After delegating the nameservers of the selected sub-domain to ET, Salesforce Marketing Cloud asked us to update MX records, create a mail box ...
0
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1answer
76 views

Emails sent to Additional Email Addresses on No Access Deliverability

I have set Email Deliverability to "No Access" to prevent users from receiving any emails from Salesforce as we are testing before going live. This is in production. We have approval processes email ...