Questions tagged [datacloud]
Question related to Data Cloud, the product which was renamed from CDP (Customer Data Platform) or Genie.
22
questions
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Data Cloud activation
Trying to activate a segment to Marketing cloud
Allow Profile Business Unit Mapping Data is enabled.
Mapping for email is as follows the Party and Individual ID are refer back to Contact ID.
Am ...
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1
answer
62
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How do you use Salesforce Data Cloud data for personalization in SFMC?
This question is more from an understanding perspective. I am trying to implement omnichannel solutions for a client using Saleforce Data Cloud (SDC) as CDP and SFMC for deployment of messages.
The ...
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36
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Change from text type to date type in Data Stream in Data Cloud
Data Stream in Data Cloud wants to create Formula Fields and convert existing text-type columns into date types.
The value of the column in the existing text format is '20231101', and we tried three ...
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1
answer
43
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Why there is a gack id 84857376-59104 (-1825867773) when trying to upload an unmanaged package containing data cloud streams?
When I try to upload an unmanaged package with data streams and calculated insights, I receive An unexpected error occurred when uploading your package. Please contact Salesforce Support and provide ...
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90
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Data Cloud Gack
I am in trial Data Cloud instance and I am trying to save item mappings in a data stream, and I am getting the following error:
Unable to save, please try again. GackId: 1245455458-20595 (-1687897127)
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1
answer
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Receiving an error Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336) when trying to deploy a data stream
When I try to deploy an AWS data stream, I receive an error
Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336)
Why does it happen and how can I overcome it?
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1
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148
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Data Cloud permission sets are not visible on new developer org
I can't assign permission sets to my user cause there are no permission sets related to Data Cloud from Trailhead.
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1
answer
393
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Why error An internal server error has occurred Error ID: 1065883952-6153 (1010177878) happens?
When I try to go to ruleset in data cloud, and click New button, I receive several errors including
An internal server error has occurred Error ID: 1065883952-6153 (1010177878)
Also I can't select a ...
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1
answer
115
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How do I create a data space in Data Cloud?
When I look at Data Space tab, I don't see a New button.
When I try to follow a default link to create a new record, /0vh/e in Classic or lightning/o/DataSpace/new?count=1 I don't see any inputs to ...
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1
answer
36
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Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax support that?
Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax supports that?
If I try to do some filters like WHERE Field <> "" in ...
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1
answer
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How can I get a data cloud trial org?
I would like to learn Data Cloud and receive hands-on experience. How can I access or get a Data Cloud trial org for training?
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126
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How do I undo Data Cloud Account mapping?
I am trying to undo Account mapping in Data Cloud, I have removed all field mappings, all segments and everything I could delete, however, I still see an error when I try to delete Account data stream ...
2
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1
answer
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[Data Cloud][Marketing Cloud] - Business Unit Aware Activations Setup
What does the Checkbox "Establish Contact on Business Unit mapping" under Marketing Cloud Setup > Company Settings > Account Settings do?
Please find the answer below. Thanks!
2
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answers
35
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Minimum User Role Needed to Connect Salesforce Data Cloud (CDP) to Salesforce Marketing Cloud (also disabling)
I'm trying to connect Salesforce CDP (Aka Genie, Data Cloud) to Marketing Cloud. I was able to do this as a full administrator in both systems, but I now need to do it with the bare minimum ...
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How to fix error Primary index field ssot__AccountContact__dlm.ssot__Id__c must be included into activation attributes list?
When I try to follow steps here
https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-loyalty-promotions-with-customer-data-platform
Publish the Segment
...
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1
answer
111
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Cannot follow steps provided in trailhead, trying to deploy Loyalty data bundle in vanilla trial data cloud org: LoyaltyAggrPointExprLedger
I am trying to follow this trailhead module
https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-the-org?assignmentId=a5c3m0000023kvqAAA
and I am trying ...
2
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1
answer
165
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MobilePush SDK - Contact Key with using Data Cloud(CDP)
I'm struggling with understanding how MobilePush SDK's Contact Key works.
I refered to some former question like Mobile Push SDK Contact Key, Mobile Push SDK Functionality.
Since these questions are ...
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1
answer
80
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Get DuplicateRule action from API
The out of box Datacloud Apex classes gives lots of detailed info about why duplicates have occurred. One such item is the developer name of the executed duplicate rule that returned duplicate ...
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336
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Find duplicates with Datacloud when several request hits at the same time?
I have an inbound integration with an external system that I dont control, this system send me details of a contact and a custom object through a REST API.
When it hits my end point, I do some ...
1
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1
answer
2k
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Datacloud.FindDuplicatesResult: not finding any duplicates when they are
I am stuck when trying to look for a duplicate contact, I am using Datacloud.FindDuplicatesResult, however the system is not getting any duplicate so when it tries to save the record I get an:
...
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1k
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Detect if duplicate rules are enabled on an object
I've noticed that theDatacloud.FindDuplicates.findDuplicates() method will not return gracefully if there are no active duplicate rules for the object. Instead, it throws an exception
System....
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1
answer
314
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Insufficient Privileges exception when calling DataCloud.FindDuplicates.findDuplicates
For some users, calling DataCloud.FindDuplicates.findDuplicates throws an Insufficient Privileges exception.
It would appear to be a permissions issue but I have not been able to figure out what ...