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Questions tagged [datacloud]

Question related to Data Cloud, the product which was renamed from CDP (Customer Data Platform) or Genie.

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Salesforce Data Cloud Web SDK

We earlier used Data Cloud web SDK connector to track interactions on the website and store in data in Data Cloud's Data Lake Objects(DLO's). Does Web SDK connector provides any feasibility to use ...
Nikhil Patil's user avatar
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0 answers
23 views

Data Cloud Google and Meta Ads Connector Objects

I need to advise a client on what data is available via the Google Ads and Meta Ads connectors in Salesforce Data Cloud. I've been searching for documentation on the objects and fields. Does anyone ...
Zack's user avatar
  • 53
-1 votes
0 answers
60 views

Data Cloud Stream Error

I have created new Data Cloud org from Loyalty Management Free Trail which is valid for 30 days. In that Data Cloud org i have connected my salesforce org. But while creating Data Stream for Account ...
Vishwajeet Powar's user avatar
1 vote
0 answers
38 views

Data Cloud IndividualId and Marketing Cloud SubscriberKey issue

We are using data cloud segmentaiton and activate it to Marekting cloud for CRM marketing purposes. My question is if a client have multiple accounts (individualId), which individualid becomes a ...
Luna's user avatar
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0 answers
29 views

Update Sales cloud object value from Data Cloud

Scenario: Snowflake has Item object which has LastActivatedDate field. Item object is ingested and mapped to Data Cloud DMO. Sales Cloud also has Item object with LastActivatedDate field. ...
SF_Life's user avatar
1 vote
0 answers
25 views

How do I create a separate container in Data Cloud Segments?

I want to have 'And' and 'Or' containers within my ruleset. The Data Cloud article on segmentation notes: 'You can drag attributes into their own container or combine them with other attributes in the ...
Diane Gamble's user avatar
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0 answers
43 views

Salesforce Data Cloud - Cannot edit object permissions for Data Stream Object

Hey Guy's, I was using a trial org to complete the Salesforce Data Cloud certification in the Partner Learning Community. I had this task of ingesting data from Service Cloud using a Standard Data ...
Navaneeth S Hari's user avatar
1 vote
0 answers
12 views

B2C Connector Deployment Is Failing (Linking Commerce Cloud With Data Cloud)

we were setting up the data cloud in local using the doc : https://salesforce.quip.com/SdTXAqEsHUqW we did setup the data streams and deployed it, but the last run status is coming as failure with ...
Paras Saini's user avatar
2 votes
1 answer
88 views

DataCloud: How to ingest ExpenseReport object from Sales Cloud (since Cloud Integration User license doesn't allow Read on ExpenseReport)

We are trying to bring some Service objects from our Salesforce instance into Data Cloud. The first step in doing so is to allow Read and View All permissions for desired objects in Data Cloud ...
wesaw's user avatar
  • 3,130
-2 votes
1 answer
127 views

Data Cloud: Formula field to convert a text field to date field

I am streaming a data extension from Marketing Cloud to Data Cloud. The Data Extension has a field called SendDate, which is a text field. It contains values like 09-29-2022 so MM-DD-YYYY I need to ...
Peter Irving's user avatar
2 votes
0 answers
33 views

Reflecting FSC Data Model Changes in Data Cloud

I'm working on a Data Cloud (CDP) implementation. I'm ingesting data from Financial Services Cloud using Data Bundles. The CRM team is making multiple object relationship changes in FSC. My ...
Zack's user avatar
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-1 votes
1 answer
98 views

Can one get access to DataCloud in a dev org?

Are there trial orgs or dev orgs where one can play with datacloud and look at the configurations? I want to see how to set up the data streams and set up data models and play with the configurations ...
MMD's user avatar
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0 answers
69 views

Custom Objects not Showing in Data Cloud [duplicate]

I can't see my custom object in my Data Cloud Demo Org, and someone has answered that we need to assign the permission set to the user named "Data Cloud salesforce Connector" to view the ...
Selvi sankar's user avatar
3 votes
1 answer
806 views

Custom object not visible to Admin creating Data Cloud Data Stream

In my Data Cloud Trial Org I wanted to create a new Data Stream via the Salesforce CRM connector to a Custom Object existing in the same org. But it doesn't show up there. What am I doing wrong? I ...
Robert Sösemann's user avatar
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0 answers
37 views

The all record count in the data stream of DC does not match the total population count of segments

There are 1,900,000 Contact records in the data stream, but only 820,000 segments are available when segmenting. Why is this discrepancy occurring?
Jaeun Yun's user avatar
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0 answers
83 views

How do we enable Foundation models in Einstein Studio?

I'm investigating the Bring Your Own Model feature of Salesforce Einstein. I can't seem to find where to register our model. I found a Salesforce Help page which says to go to 'Foundation Models' in ...
silverglass's user avatar
2 votes
1 answer
115 views

Can Einstein Studio be enabled in scratch orgs?

We'd like to investigate the Bring Your Own Model feature of Salesforce Einstein. From what I can tell, this is part of Einstein Studio, which is a part of Data Cloud. I can't find any documentation ...
silverglass's user avatar
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0 answers
95 views

"load", "beforeunload" event listeners not working in Salesforce Data Cloud Web SDK

I'm trying to add an event listener inside listeners in PageConfig in Data Cloud Web SDK Sitemap to track the interactions on the website. listeners - An array of event listeners created using the ...
Nikhil Patil's user avatar
0 votes
0 answers
29 views

How to reference function from another library in my SalesforceInteractions SDK sitemap

I am building a sitemap for that will stream data into Data Cloud. The website uses Sitecore Engage and this CMS create a browerId value for each user that I would like to capture and pass through to ...
Chris Hughes's user avatar
-1 votes
1 answer
178 views

Salesforce Data Cloud (CDP) Data Retention Policy

I'm new to Salesforce Data Cloud (CDP). Are there options to set data retention policies on data streams? (e.g. delete records older than X days)
Zack's user avatar
  • 53
0 votes
1 answer
406 views

Adding Additional Fields to CDP (Data Cloud) Data Stream

I'm new to Salesforce Data Cloud (CDP) so these questions are kind of basic. I lost access to my trial instance so wasn't able to try and also haven't found any documentation on these questions ...
Zack's user avatar
  • 53
1 vote
1 answer
488 views

Named Credential - Status: Unauthorized; Status Code = 401 - Working with Bearer Token but not with Callout

I have a Legacy Named Credential from UAT that I am porting over to PROD. To test the Named Credential, I am running an Apex Snippet in PROD but I am getting a 401 error. See below: However, when I ...
choco_butter's user avatar
0 votes
1 answer
464 views

How to use Data Spaces within Data Cloud like a sandbox environment?

I'm in a process of importing data from external system (Sitecore) into Data Cloud. By default I only have one Data Space available connected to a Prod Salesforce Org. There are concerns about not ...
Nikolay Nikolov's user avatar
0 votes
0 answers
212 views

Data Cloud activation

Trying to activate a segment to Marketing cloud Allow Profile Business Unit Mapping Data is enabled. Mapping for email is as follows the Party and Individual ID are refer back to Contact ID. Am ...
nandhini ramachandran's user avatar
1 vote
1 answer
202 views

How do you use Salesforce Data Cloud data for personalization in SFMC?

This question is more from an understanding perspective. I am trying to implement omnichannel solutions for a client using Saleforce Data Cloud (SDC) as CDP and SFMC for deployment of messages. The ...
Anay Shrikar's user avatar
0 votes
1 answer
233 views

Change from text type to date type in Data Stream in Data Cloud

Data Stream in Data Cloud wants to create Formula Fields and convert existing text-type columns into date types. The value of the column in the existing text format is '20231101', and we tried three ...
user141349's user avatar
0 votes
1 answer
130 views

Why there is a gack id 84857376-59104 (-1825867773) when trying to upload an unmanaged package containing data cloud streams?

When I try to upload an unmanaged package with data streams and calculated insights, I receive An unexpected error occurred when uploading your package. Please contact Salesforce Support and provide ...
Patlatus's user avatar
  • 17.3k
0 votes
0 answers
303 views

Data Cloud Gack

I am in trial Data Cloud instance and I am trying to save item mappings in a data stream, and I am getting the following error: Unable to save, please try again. GackId: 1245455458-20595 (-1687897127)
Stephen Weeks III's user avatar
2 votes
1 answer
840 views

Receiving an error Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336) when trying to deploy a data stream

When I try to deploy an AWS data stream, I receive an error Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336) Why does it happen and how can I overcome it?
Patlatus's user avatar
  • 17.3k
0 votes
1 answer
579 views

Data Cloud permission sets are not visible on new developer org

I can't assign permission sets to my user cause there are no permission sets related to Data Cloud from Trailhead.
Unknown123i8's user avatar
1 vote
1 answer
630 views

Why error An internal server error has occurred Error ID: 1065883952-6153 (1010177878) happens?

When I try to go to ruleset in data cloud, and click New button, I receive several errors including An internal server error has occurred Error ID: 1065883952-6153 (1010177878) Also I can't select a ...
Patlatus's user avatar
  • 17.3k
-1 votes
1 answer
394 views

How do I create a data space in Data Cloud?

When I look at Data Space tab, I don't see a New button. When I try to follow a default link to create a new record, /0vh/e in Classic or lightning/o/DataSpace/new?count=1 I don't see any inputs to ...
Patlatus's user avatar
  • 17.3k
0 votes
1 answer
64 views

Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax support that?

Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax supports that? If I try to do some filters like WHERE Field <> "" in ...
Patlatus's user avatar
  • 17.3k
4 votes
3 answers
5k views

How can I get a data cloud trial org?

I would like to learn Data Cloud and receive hands-on experience. How can I access or get a Data Cloud trial org for training?
Patlatus's user avatar
  • 17.3k
0 votes
1 answer
371 views

How do I undo Data Cloud Account mapping?

I am trying to undo Account mapping in Data Cloud, I have removed all field mappings, all segments and everything I could delete, however, I still see an error when I try to delete Account data stream ...
Patlatus's user avatar
  • 17.3k
2 votes
1 answer
385 views

[Data Cloud][Marketing Cloud] - Business Unit Aware Activations Setup

What does the Checkbox "Establish Contact on Business Unit mapping" under Marketing Cloud Setup > Company Settings > Account Settings do? Please find the answer below. Thanks!
Soubhi Andoura's user avatar
2 votes
0 answers
60 views

Minimum User Role Needed to Connect Salesforce Data Cloud (CDP) to Salesforce Marketing Cloud (also disabling)

I'm trying to connect Salesforce CDP (Aka Genie, Data Cloud) to Marketing Cloud. I was able to do this as a full administrator in both systems, but I now need to do it with the bare minimum ...
Stan Alachniewicz's user avatar
0 votes
0 answers
63 views

How to fix error Primary index field ssot__AccountContact__dlm.ssot__Id__c must be included into activation attributes list?

When I try to follow steps here https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-loyalty-promotions-with-customer-data-platform Publish the Segment ...
Patlatus's user avatar
  • 17.3k
0 votes
1 answer
206 views

Cannot follow steps provided in trailhead, trying to deploy Loyalty data bundle in vanilla trial data cloud org: LoyaltyAggrPointExprLedger

I am trying to follow this trailhead module https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-the-org?assignmentId=a5c3m0000023kvqAAA and I am trying ...
Patlatus's user avatar
  • 17.3k
2 votes
1 answer
246 views

MobilePush SDK - Contact Key with using Data Cloud(CDP)

I'm struggling with understanding how MobilePush SDK's Contact Key works. I refered to some former question like Mobile Push SDK Contact Key, Mobile Push SDK Functionality. Since these questions are ...
Minkyeong Kwon's user avatar
0 votes
1 answer
82 views

Get DuplicateRule action from API

The out of box Datacloud Apex classes gives lots of detailed info about why duplicates have occurred. One such item is the developer name of the executed duplicate rule that returned duplicate ...
hamayoun's user avatar
  • 2,777
0 votes
0 answers
368 views

Find duplicates with Datacloud when several request hits at the same time?

I have an inbound integration with an external system that I dont control, this system send me details of a contact and a custom object through a REST API. When it hits my end point, I do some ...
manza's user avatar
  • 1,953
1 vote
1 answer
3k views

Datacloud.FindDuplicatesResult: not finding any duplicates when they are

I am stuck when trying to look for a duplicate contact, I am using Datacloud.FindDuplicatesResult, however the system is not getting any duplicate so when it tries to save the record I get an: ...
manza's user avatar
  • 1,953
0 votes
1 answer
1k views

Detect if duplicate rules are enabled on an object

I've noticed that theDatacloud.FindDuplicates.findDuplicates() method will not return gracefully if there are no active duplicate rules for the object. Instead, it throws an exception System....
David Cheng's user avatar
  • 7,123
1 vote
1 answer
360 views

Insufficient Privileges exception when calling DataCloud.FindDuplicates.findDuplicates

For some users, calling DataCloud.FindDuplicates.findDuplicates throws an Insufficient Privileges exception. It would appear to be a permissions issue but I have not been able to figure out what ...
Jelle van Geuns's user avatar