Questions tagged [datacloud]

Question related to Data Cloud, the product which was renamed from CDP (Customer Data Platform) or Genie.

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Data Cloud activation

Trying to activate a segment to Marketing cloud Allow Profile Business Unit Mapping Data is enabled. Mapping for email is as follows the Party and Individual ID are refer back to Contact ID. Am ...
nandhini ramachandran's user avatar
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1 answer
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How do you use Salesforce Data Cloud data for personalization in SFMC?

This question is more from an understanding perspective. I am trying to implement omnichannel solutions for a client using Saleforce Data Cloud (SDC) as CDP and SFMC for deployment of messages. The ...
Anay Shrikar's user avatar
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Change from text type to date type in Data Stream in Data Cloud

Data Stream in Data Cloud wants to create Formula Fields and convert existing text-type columns into date types. The value of the column in the existing text format is '20231101', and we tried three ...
user141349's user avatar
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Why there is a gack id 84857376-59104 (-1825867773) when trying to upload an unmanaged package containing data cloud streams?

When I try to upload an unmanaged package with data streams and calculated insights, I receive An unexpected error occurred when uploading your package. Please contact Salesforce Support and provide ...
Patlatus's user avatar
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Data Cloud Gack

I am in trial Data Cloud instance and I am trying to save item mappings in a data stream, and I am getting the following error: Unable to save, please try again. GackId: 1245455458-20595 (-1687897127)
Stephen Weeks III's user avatar
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Receiving an error Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336) when trying to deploy a data stream

When I try to deploy an AWS data stream, I receive an error Unable to deploy the data stream, please try again. GackId: 1696355462-9454 (1293454336) Why does it happen and how can I overcome it?
Patlatus's user avatar
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Data Cloud permission sets are not visible on new developer org

I can't assign permission sets to my user cause there are no permission sets related to Data Cloud from Trailhead.
Unknown123i8's user avatar
1 vote
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Why error An internal server error has occurred Error ID: 1065883952-6153 (1010177878) happens?

When I try to go to ruleset in data cloud, and click New button, I receive several errors including An internal server error has occurred Error ID: 1065883952-6153 (1010177878) Also I can't select a ...
Patlatus's user avatar
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How do I create a data space in Data Cloud?

When I look at Data Space tab, I don't see a New button. When I try to follow a default link to create a new record, /0vh/e in Classic or lightning/o/DataSpace/new?count=1 I don't see any inputs to ...
Patlatus's user avatar
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Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax support that?

Why Data Cloud transformations use WHERE Field <> "" AND Field <> ''? What kind of SQL syntax supports that? If I try to do some filters like WHERE Field <> "" in ...
Patlatus's user avatar
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How can I get a data cloud trial org?

I would like to learn Data Cloud and receive hands-on experience. How can I access or get a Data Cloud trial org for training?
Patlatus's user avatar
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How do I undo Data Cloud Account mapping?

I am trying to undo Account mapping in Data Cloud, I have removed all field mappings, all segments and everything I could delete, however, I still see an error when I try to delete Account data stream ...
Patlatus's user avatar
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2 votes
1 answer
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[Data Cloud][Marketing Cloud] - Business Unit Aware Activations Setup

What does the Checkbox "Establish Contact on Business Unit mapping" under Marketing Cloud Setup > Company Settings > Account Settings do? Please find the answer below. Thanks!
Soubhi Andoura's user avatar
2 votes
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Minimum User Role Needed to Connect Salesforce Data Cloud (CDP) to Salesforce Marketing Cloud (also disabling)

I'm trying to connect Salesforce CDP (Aka Genie, Data Cloud) to Marketing Cloud. I was able to do this as a full administrator in both systems, but I now need to do it with the bare minimum ...
Stan Alachniewicz's user avatar
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How to fix error Primary index field ssot__AccountContact__dlm.ssot__Id__c must be included into activation attributes list?

When I try to follow steps here https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-loyalty-promotions-with-customer-data-platform Publish the Segment ...
Patlatus's user avatar
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Cannot follow steps provided in trailhead, trying to deploy Loyalty data bundle in vanilla trial data cloud org: LoyaltyAggrPointExprLedger

I am trying to follow this trailhead module https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration/set-up-the-org?assignmentId=a5c3m0000023kvqAAA and I am trying ...
Patlatus's user avatar
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2 votes
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MobilePush SDK - Contact Key with using Data Cloud(CDP)

I'm struggling with understanding how MobilePush SDK's Contact Key works. I refered to some former question like Mobile Push SDK Contact Key, Mobile Push SDK Functionality. Since these questions are ...
Minkyeong Kwon's user avatar
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1 answer
80 views

Get DuplicateRule action from API

The out of box Datacloud Apex classes gives lots of detailed info about why duplicates have occurred. One such item is the developer name of the executed duplicate rule that returned duplicate ...
hamayoun's user avatar
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Find duplicates with Datacloud when several request hits at the same time?

I have an inbound integration with an external system that I dont control, this system send me details of a contact and a custom object through a REST API. When it hits my end point, I do some ...
manza's user avatar
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Datacloud.FindDuplicatesResult: not finding any duplicates when they are

I am stuck when trying to look for a duplicate contact, I am using Datacloud.FindDuplicatesResult, however the system is not getting any duplicate so when it tries to save the record I get an: ...
manza's user avatar
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1 answer
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Detect if duplicate rules are enabled on an object

I've noticed that theDatacloud.FindDuplicates.findDuplicates() method will not return gracefully if there are no active duplicate rules for the object. Instead, it throws an exception System....
David Cheng's user avatar
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1 vote
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Insufficient Privileges exception when calling DataCloud.FindDuplicates.findDuplicates

For some users, calling DataCloud.FindDuplicates.findDuplicates throws an Insufficient Privileges exception. It would appear to be a permissions issue but I have not been able to figure out what ...
Jelle van Geuns's user avatar