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Questions tagged [customer-community]

Customer Community is a salesforce product introduced in '13 which allows customers to connect to each other and themselves with rich, self-service communities.

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Customer Community login using REST API

I want to login a customer community user using rest api or at least using soap api. I have created a user using the REST API. To create the user, first I created one contact with account and ...
saurabh's user avatar
  • 83
2 votes
2 answers
5k views

Error #16 loading Highcharts with Lightning Components

I have a Salesforce Lightning customer community and I have several lightning components with different charts and maps using Highcharts and the map.js module. I have the following code. Map ...
David Carnicer's user avatar
15 votes
4 answers
15k views

Customize communities login page

Hi I'm attempting to use a custom visualforce page to login external communities users (customers). I have read the implementation guide this guide and followed all the instructions. But when I enter ...
sw6 - KTBFFH's user avatar
  • 1,381
9 votes
3 answers
1k views

Customer Community Plus User Cannot Add Other User

Within my community there are customer users with Customer Community Plus licenses who are considered to be "company admins" for their respective companies. A company admin needs to be able to add ...
Marty C.'s user avatar
  • 4,469
7 votes
1 answer
3k views

Can a Customer Community user access PushTopics for Streaming API?

I have a PushTopic created, and have a VF page with some js in it that subscribes to the topic and logs any results to the console. I've verified that I'm getting results if I'm logged in as a ...
Tim Smith's user avatar
  • 2,109
6 votes
1 answer
2k views

Napili template standard search event

Are there standard events to capture the search term entered and search button clicked in the standard Napili template so that I can get search term entered and build my own lightning component with ...
Mohith Shrivastava's user avatar
6 votes
2 answers
2k views

Customize the Duplicate Username error message in a Community

When a Community user tries to register using an email address that already exists in the system (using self-registration), they receive a very generic error message: "Your request cannot be ...
JustinF's user avatar
  • 485
3 votes
2 answers
3k views

Customer community plus users can see contacts in list views, but not the actual records

My customer community plus users can view contact fields as expected in related lists and list views, but when they click on a contact to view the full record, they see a permission denied message. ...
ttttt's user avatar
  • 51
3 votes
2 answers
19k views

"Log in to Community as User" Button Missing

I know that in the Winter release the "Log in to Community as User" button was added to Lightning. I did look at other pre-existing topics for this subject and none of those answers resolved the issue ...
Julian's user avatar
  • 73
3 votes
1 answer
1k views

How Do I Enable SAML IdP in a Customer Community?

Our Client need to setup an SSO for their customers from the Salesforce Customer Community portal into another web application using SAML. We are familiar with enabling Salesforce as an IdP for ...
Nitish's user avatar
  • 331
2 votes
1 answer
1k views

Why can't I create this AccountShare in a community?

Here's the scenario. Customer Community user creates a record. A trigger fires, calls into a without sharing class which inserts an AccountShare record. AccountShare is not accessible to community ...
Jeremy Ross's user avatar
2 votes
1 answer
2k views

Customer Community User (Non-Plus) Sharing Set Access not applying when Creating Case

Good day all! I will try to explain as succinctly as possible. The permissions/sharing context for the below is as follows 1) Security Controls > Sharing Settings > Default External Access: Account,...
Sovereignty's user avatar
1 vote
2 answers
318 views

resetPassword problem for enterprise users when called from a community?

I'm working within a custom application in a customer community that is used by both community-license users and Salesforce enterprise users. There is a custom Visualforce page where an application ...
David Cheng's user avatar
  • 7,090
0 votes
2 answers
1k views

How can I move customer community from one Dev org to another?

How can I move customer community from one Dev org to another Dev org. I use maven mate and eclipse to move meta data.
Ankit Munhet's user avatar
0 votes
2 answers
492 views

How to incorporate Braintree drop-in UI in LWC [closed]

I have a client requirement to integrate Braintree payments UI in Salesforce Customer Community. The two options are either use drop-in UI or hosted fields. I ran into serious security problems when ...
Shiran's user avatar
  • 121
0 votes
1 answer
685 views

how can i check wrong id

how can i check wrong id public with sharing class ContactDetailController { private ApexPages.StandardController standardController; public string conId{get;set;} public ...
Sachin's user avatar
  • 89
14 votes
2 answers
670 views

Is using the Aura Apex class supported?

When enabling communities in an org, Salesforce adds in some custom lightning components and controllers to help you customize login and registration. These Apex controllers use an Apex class named ...
dsharrison's user avatar
  • 3,992
7 votes
3 answers
4k views

Lightning Community, can i make change password Lightning Page, not VF?

We have Lightning Community, with only lightning components (no Visualforce). But when we try to modify default ChangePassword page (one were you enter your new password and password confirmation), ...
Roman's user avatar
  • 663
6 votes
2 answers
1k views

Preventing Community Users from Seeing Standard SFDC UI when using Site.com

I've currently setup a completely custom site.com customer community (not using templates.) The site.com parts work great, but users can still see records in the standard sfdc UI in some scenarios. ...
Brian Doogan's user avatar
6 votes
1 answer
4k views

URL Masking our site.force.com URL with our Corporate Branded URL?

We have a ligthning community created using Community Builder. We are trying to mask the URL (https://unfriendlyUrl.force.com/path) with our own corporate URL (https://community.corpsite.com). I ...
Morgan Marchese's user avatar
6 votes
1 answer
3k views

Authenticated Website licenses obsolete?

I have a customer who has a large volume of Authenticated Website licenses, which are used to do custom Sites logins to a fully custom website. They have been told by their sales rep that Salesforce ...
jkraybill's user avatar
  • 11.2k
5 votes
3 answers
3k views

Showing visualforce pages to Communities users, but standard Salesforce pages to all other users, without writing a dozen controller extensions!

I'm building a Communities site with several custom objects that Communities users should access through Visualforce pages. All other Salesforce users should access these objects through the standard ...
Shane Steinfeld's user avatar
5 votes
0 answers
304 views

How to update an exported Lightning Community Template

I have a managed package containing an exported Lightning Community Template. I would like to add a new page/ change an existing page on the template. When I try to re-export, it says that the name ...
J Dubbs's user avatar
  • 392
5 votes
1 answer
3k views

Retrieving Picklist Translations in Lightning Component in Communities

We have a lightning component that displays State & Country Picklists. The component is on a Community builder page with a French language community. Note: The default language for the ...
Mike Ginou's user avatar
5 votes
1 answer
3k views

How to enable customer community users via apex

We have person accounts in our org. to whom we need to give access to our customer community at various stages of an opportunity. Is there a way we can programmatically enable our person accounts as ...
Vic's user avatar
  • 374
4 votes
2 answers
15k views

Creating a Community User via Apex from a Contact

We are rolling out a community for our customer base and I am attempting to create an Batch Class to create and activate OR deactivate Community Users based on when they have been deemed to be active ...
RD3's user avatar
  • 361
4 votes
1 answer
134 views

Salesforce Communities Spring '17 Error

I woke up the morning after the Spring '17 release and my Koa community template is permanently in mobile mode. I removed all of my custom CSS and everything is still stuck in mobile. Has anyone ...
Ross Bassett's user avatar
4 votes
1 answer
2k views

How to share custom Object records to community users?

Is there any way to share Standard / Custom object records to Customer Community Licensed users. The different records to different users based on some conditions. As we are using Customer community ...
Naveen Mosuru's user avatar
3 votes
1 answer
4k views

Community - Flow - Upload File to custom object fails with error 'Can't upload ...'

This error shows up while trying to upload a file from within a community flow as a registered user and to a custom object created by the registered user himself: I'm using the standard lightning ...
Eduardo López's user avatar
3 votes
1 answer
3k views

Is it possible to disable Community welcome emails after the first?

We have a customer community with the "Send welcome email" box checked within the configuration, as we want the users to receive a link to set their password after they are created. For one reason or ...
JCD's user avatar
  • 3,384
3 votes
0 answers
421 views

What is the inst parameter for ( in our case inst=0 )?

Here is our implementation of a JS custom button/link to take our internal users to their own customer portal. This link works for us. We have hacked at this for hours until we landed on the "right" ...
TheArchitecta's user avatar
3 votes
1 answer
708 views

External Service in Login Flow for Community users

I'm trying to use the External Services feature to call a REST-based SMS API for the two-factor authentication of our Community users. (Basically recreating this scenario, but with an External Service ...
Pawel Fronczak's user avatar
3 votes
1 answer
3k views

Does scrollTo() have a "behavior" attribute like window.scroll()?

I'm scrolling the page if the current Customer Community User is not a 'Guest User', but the page movement is abrupt. Is there an attribute I can set on scrollTo() for more elegant page scrolling in ...
Nicholas Zozaya's user avatar
3 votes
2 answers
9k views

How I can retrive "Community" metadata in Salesforce

How I can retrieve "Community" metadata in Salesforce and will make to deploy for example to QA org. Need I create community/site in QA with equal site name how in DevOrg before deployment?.
Igor's user avatar
  • 57
3 votes
1 answer
2k views

Which License is required for accessing Managed Package objects inside Customer Community

I have a Managed Package inside my salesforce Org. This Managed Package requires a License for Every user. manage Package has some Custom objects. If I want to use managed Package Custom objects ...
Abhinav Chawla's user avatar
2 votes
2 answers
6k views

Einstein Bot: get current Community User for Live Agent Pre-Chat

I'm playing around with Einstein Bots and have created a simple bot that is consumed inside a customer community. I'd like to get the current User inside an Apex action used in a bot dialog. The ...
Enrico Murru's user avatar
2 votes
3 answers
6k views

Image not visible when viewing from the Community View

I have uploaded the image into the static resource and refer the image to some formula field. Its working fine. But when I am shifting the view form admin view to customer-community view the image not ...
Alex's user avatar
  • 422
2 votes
1 answer
1k views

Internal user login into community

How can i login standard user into community and redirect too my custom VF Page . I can use Global Header functionality but i don't redirect user from here to my custom VF page . global Header ...
Tushar Sharma's user avatar
2 votes
1 answer
3k views

Is It possible to configure the width of pages developed using napili temlate in communities?

We are using Napili template to build our community pages,By default the pages width are set to box size and they are not spreading across the complete available window space. Is there setting ...
Murali Krishna Achanta's user avatar
2 votes
3 answers
2k views

Auto-refresh Napili Community's standard page once in every five minutes?

I am implementing a Custom Community using Napili template. I am displaying custom object's record list on one of the Standard community pages. Is there a built-in functionality or setting that ...
SatyaV's user avatar
  • 1,533
1 vote
1 answer
1k views

Couldn't see the "Sharing Sets" section in the Community --> Settings

We are configuring a new org (enterprise edition). I need to create a Sharing set for our Customer Community Plus Login users to access the records. I couldn't find the SHARING SETS section in Build | ...
Seesh's user avatar
  • 754
1 vote
3 answers
3k views

Welcome Email not getting sent to community users on register

I have run into an issue where if I am unchecking a checkbox: 'Let guest users see other members of this community' under general setting in Preferences. If the check box is checked, welcome emails ...
Pankaj Andhale's user avatar
1 vote
1 answer
556 views

FeedItem trigger that sends email fails only for communities users

We have Apex sending emails to users when certain chatter feed posts are made, and it seems to be working fine for regular users in production, but we are hitting this error when customer community ...
number41's user avatar
  • 980
1 vote
1 answer
3k views

Difference between Chatter Plus and Employee Community

Chatter Plus and Employee community seem to be very similar licenses. Is there a general difference between Chatter Plus and Employee Community? Do they have the same object permissions?
Christian Deckert's user avatar
1 vote
1 answer
3k views

Relationship Fields not Accessible on reports for Partner Community User

I am facing a weird issue with Custom salesforce report on Partner Community. Few of the fields which are otherwise accessible to the Partner user are not visible when the partner community user run ...
Sf_Noob's user avatar
  • 310
1 vote
1 answer
2k views

How to grant delete permissions on custom object for Customer Community user?

I have created a Customer Community. In there is a section where they can update their "skills", which behind the scenes is a Contact_Skill__c custom object holding that data. I'm running into an ...
Swisher Sweet's user avatar
1 vote
1 answer
983 views

Search box and articles not showing in KOA Template

We are creating a customer community based on the KOA template. However, I can only get my data categories, articles, and search box to show if I am logged in only. I assume a community based on the ...
Swisher Sweet's user avatar
1 vote
2 answers
6k views

Error in creating Customer Community User

I am trying to create a community user programmatically using the nforce node.js wrapper library. I'm running this as sysadmin privilege. This is what I am using: var user = nforce.createSObject('...
Dewei Chen's user avatar
0 votes
1 answer
5k views

How to view the content Document in Lightning Community

I have an option to Upload the document in the community Portal. <lightning-input type="file" onchange={handleFileChange} name="uploadFile" multiple label="Attachment"...
SFDC_Beginner's user avatar
0 votes
1 answer
74 views

Community Cloud Link with Sales Cloud?

I'm looking at the pricing of Communities (community cloud), I see the below pricing. My questions: Should a customer community be combined with an enterprise edition of Salesforce to use? (I'm ...
sfdcFanBoy's user avatar
  • 4,064