Questions tagged [customer-community-plus]

The Customer Community Plus license is based on the older Customer Portal License. It has both a Profile and a Role for Community members. It's intended for larger communities and can also be used within Partner Communities. The sharing model for this license is different than for Customer Communities. It does not have sharing groups. A major feature is that almost any record can be shared with a community plus member using Apex Managed Sharing.

Filter by
Sorted by
Tagged with
0
votes
0answers
36 views

Account hierarchy for Salesforce customer plus community

We have implemented Account hierarchy in Salesforce. Now we are implementing customer plus communities and our requirement is that users related to Account 1 should be able to view/edit all the ...
0
votes
2answers
30 views

Salesforce as identity provider for third party applications -How to extend it for communities

I have enabled Single sign on between salesforce and a thirdparty app using SAML. I have created a connected app where I have configured the SAML Service Provider Settings. We am accessing the ...
1
vote
1answer
17 views

Customer Community Plus user profile cannot access Case.IsClosed field

We have a custom Lightning Component which pulls back the IsClosed field from an Apex Controller for a Customer Community Plus user. We are selecting the record via SOQL and returning back to the ...
0
votes
1answer
20 views

community view report via a VF page

Could a report exposed to a SF community (Not Plus), via a VF page? as below; <apex:page id="ccs" title="Customer Case Summary" cache="false" showHeader="false" sidebar="false" ...
2
votes
1answer
78 views

community plus user with sharing rule read/write on contact soqls running longer in winter 19

I need help in resolving the below issue. I have a community plus user. The user is part of public group and the group has read/write access to all contact records and read access to account records ...
0
votes
1answer
889 views

Lightning Page in Community

I have created a lightning page & enabled for certain app, profile, record type. The page is appearing as expected in lightning experience. My question is, can I use the lightning page (Record ...
1
vote
0answers
90 views

Case Milestone Clock not appearing in Community Page Layout

While setting up community with case entitlements, the case milestone is not visible on Community login(case detail page). The user license used is 'Customer Community Plus'. The entitlement & ...
0
votes
1answer
158 views

Log in to Community as a Customer Community Plus User broken in Sandbox but not Production

We are encountering problems with the "Log in to Community as User" button in our Partial Copy Sandbox. Instead of logging in as the user solely in that tab, this button now overrides any existing ...
0
votes
1answer
478 views

Can Customer Community Plus users be added to account teams?

When I try to add a user to an account team, only users with full Salesforce licenses show. Are users with Customer Community Plus licenses allowed to be added to account teams? If so, what could be ...
0
votes
1answer
3k views

Cannot assign a role for a Customer Community User

I understand that Community Roles are being created once you create the first user for that specific account. However, when trying to assign the Role, the dropdown is empty. So, what I already ...