Questions tagged [custom-domain]

You can set up a custom domain so that your community URLs reflect your company brand.

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Marketing Cloud Sender Authentication Package - Creation of Email Addresses

For the purpose of (sending out) marketing-related campaigns, new email addresses should be created in conjunction with the newly established sub-domain (part of the sender authentication package - in ...
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How to set up CNAME with _acme-challenge.[domain] naming convention

We've set up the domain CNAME in salesforce and our godaddy account that follows the naming convention: store.example.com.00dxx0000001ggxeay.live.siteforce.com To pass our cert we need to follow this ...
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Are subdomains included in a Private Domain for Marketing Cloud without SAP?

Based on this article: https://help.salesforce.com/s/articleView?id=000318538&type=1 When I get a private domain out of SAP, are subdomains like campaign.company.com or mail.company.com included? ...
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SFMC Sender Authentication Package with different Private domains and Business units

I have some questions related to SAP and the private domains. To start - our client has: 2 SAP, 12 Business Units and 14 Private Domains. 1st SAP - would be created for "Parent" Business ...
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Private Domain - Without SAP

I'm configuring an account that includes one PRIVATE DOMAIN and one DEDICATED IP, but it does NOT have SAP. In this case, what is the best practice to configure and use private domain? Should I use ...
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Custom Domain Price

My question is will I get billed for using a custom domain? Are custom domains free or is there a fee for them? I have read through the heroku pricing stuff on their website and I am still confused.
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Will my Communities (Digital Experience) domain change to MyDomain when Enhanced Domains is activated?

Sites were setup in our org long ago and our company name CompanyX is configured as one of the domains. It just so happens that CompanyX is also configured for MyDomain. In the present, we are setting ...
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How to change Salesforce Sites Default behavior when user isn't logged in without setting up new domain

I have a site. It's been deployed into the sandbox I'm working in and production via copado. I've not set up any domain for either. The site works almost perfectly. They have asked me to change from ...
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How to package a custom domain name for Experience (Community)

I have an experience that is packaged in an unlocked package. In production, we are using a custom domain, but we are not using that in the sandboxes. Whenever we deploy the package to production, ...
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Pro's / cons of different domain serving options for community [closed]

We're configuring a custom domain for a Community (Digital Experience). When creating a new Domain in Salesforce, we have the choices between: Salesforce serves the domain over HTTPS, on Salesforce's ...
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Dynamically provisioning of subdomains to a Salesforce community

I am implementing a requirement where I have to point all the subdomains of a domain to the Salesforce community. Following are the CNAME records we created in the DNS settings: 1) Host: www.mycompany....
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3 votes
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When is Enhanced Domain going to be available to enable?

In the help document, it states When: This functionality is available on a rolling basis starting in the Spring ’21 release and is available to all customers by March 31, 2021. We've now passed that ...
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How to setup a non-Salesforce host or service serves this domain over HTTPS using Salesforce Domains

Hello Everyone right now I have this configuration: I want to use cloudflare's cdn stuff to serve up my salesforce community or visualforce page faster. What goes in the external hostname field? I've ...
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Redirect community users from one domain to another (same org)

We set up communities in our system to differentiate between regions. So we have a domain set up for .ca and another .com Example: mycompany.community.ca mycompany.community.com We have learned that ...
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1 vote
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SAP - Domain configuration options - What is the best options?

I will configure SAP Domain. Domain configuration options are: You select a new domain to represent your brand, example: mycompany-email.com. -Salesforce will purchase the domain and handle the ...
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Set up Custom Domain in Salesforce with GoDaddy Domain

I am trying to set up my Godaddy domain name so I can use it in salesforce to create community portals with. I am not sure how I am suppose to set up the Cname to ensure that the domain name can be ...
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How to Delink custom URLs from the published site and delete domain?

I created a new domain for our custom site because we wanted to use the custom URL for the community. After Domain creation I created a custom URL(for the site) and in the site, I assigned the new ...
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Marketing Cloud - different domain for sending email versus landing pages [duplicate]

I am configuring SAP so that a customer can have the custom domain in Salesforce Marketing Cloud. However, he wants to use two different domains: one for sending e-mails and the other for Landing ...
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Verify Domain with external Service

I am refering to this article https://help.salesforce.com/articleView?id=domain_mgmt_verify_external.htm&type=5 to verify google external services with my community. But I dont see the verify ...
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CNAME for External Host

There doesn't seem to be any information if you are hosting your own server with domain for this option on custom domains for communities. Do I need the CNAME added to DNS for A non-Salesforce host or ...
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Marketing Cloud register domain or private domains for Senders

I need to verify a domain to use different senders in Marketing Cloud (companydomain.com). We already have a Sender Authentication Package that is a subdomain of our domain (sap.companydomain.com), ...
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2 answers
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What is the impact of enabling the critical update 'Route My Domains Through Salesforce Edge'?

Based on the documentation, it'll use Machine Learning to improve connectivity and performance --> so is this going to switch Salesforce login by default to Edge?
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1 answer
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Custom Font in Community not Loading via custom Domain

We have a Community that has a custom font set as primary font. This works fine when we access the community via its default force.com URL. However, we also set up a custom domain, and when we ...
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3 votes
1 answer
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Single Connected App for Multiple Salesforce Communities in different orgs

We can have a single connected App that can be used to access other Salesforce org as well. For e.g. Chatter Desktop connected App can be used by all Salesforce orgs to authenticate their users even ...
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Private Domain Deliverability Issue

We are having major issues with some new Private Domains when it comes to delivilibty - the biggest issue being blocked bounces that are having 'Authentication' issues. The SAP that was originally ...
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How to use language in subdirectory name? Community Cloud Custom Domains

How can I set up subdirectory into my Community URLs? Currently my community is setup like this: clientname.force.com/communityname/ If you go to this page, the following is added: /login?ec=302&...
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2 answers
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Checking domain from where my webservice request is being made

I have several webservice requests being made via APEX to external systems, right now we would like to add the domain from where these requests are being made to our clients firewall. Where can i ...
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1 vote
1 answer
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SFMC emails sent by bounce.mycompanydomain.com

Is it normal that the emails from Marketing Cloud are sent by a domain like : bounce.mycompanydomain.com ? The "bounce" is quite confusing. Is there something specific about bounce domain ?
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Domain registration

I am trying to perform a domain registration for a client and it is not giving the expected result. It's a domain they've been using outside of Marketing Cloud for ages and I want to register it for ...
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Add visualforce page in sites and display lookup object record

Create a visualforce page for login. when user login successful then display the second page for record detail. I can add login page as a site home page and detail page add in Site Visualforce Pages. ...
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3 votes
1 answer
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Salesforce api.status.salesforce.com returns no data

I have registered a custom domain (My Domain) in my Enterprise Edition Org and I am able to successfully login through the custom domain url. Custom Domain: mobilecustomdomain URL: https://...
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Capture Site URL in APEX [closed]

we have a functionality where users get an email with a link to a Salesforce site (that hosts a VF Page). Once they click on the link in the email it takes that that that site. But I am struggling to ...
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2 votes
1 answer
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Forwarding domain to an existing website

Is there any way to forward an SFMC domain to an existing url? The domain from which I am sending emails is example.com. I want to redirect this domain to example12.com. Is this possible?
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4 votes
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Calling the UI Api from a community with a custom domain name - getting sun.validator exception [duplicate]

Context: we're using the UI api to get some Record Type dependent picklist values back. This is happening in a community context. In the lower environments (dev, QA) this works without issue. The ...
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1 vote
1 answer
4k views

Custom URL redirect to Community Page [duplicate]

I have a custom url companyname.com. I have a community with the url mydomain.force.com. Now when I enter the custom URL in the browser, it should redirect to community login page. Is there any way to ...
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1 vote
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SSL Certificate: Is an intermediate certificate always needed?

We recently purchased an SSL certificate for a custom domain. When we received it, the provider said we needed to also install an intermediate certificate. There is an article called 'Merge a ...
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3 votes
2 answers
971 views

Does domain name change on salesforce new release

Does domain name change on salesforce new release. For example, currently we have following domain name: test--PCSandbox.cs12.my.salesforce.com. In the new Salesforce release, will the domain name get ...
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1 answer
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Custom domain is not working in salesforce

*I have created below CName in GoDaddy. CName: Host: www, Points To: mydomain.reg.[Organization Id].live.siteforce.com, TTL: 2000 SECONDS Txt : Host: @ , Points To: Salesforce Organization Id, TTL: ...
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Domain Configuration for Force.com Site Pages [closed]

I have developed visualforce page and assign this to force.com site. when i run the page it is showing force.com site url so, my client want to use this page with his bussiness domain.For this, I have ...
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1 vote
1 answer
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Community in a Sub-Directory

Situation Companies like IBM serve their community in a sub-directory https://www.ibm.com/mysupport/s/?language=en_US. However, the rest of IBM‘s Website is not based on Salesforce Communities. ...
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Site domain not available for community

I have created a site that is mycompany.force.com that hosts a rather old public knowledge base. Now I want to make a community and the first step is to choose a domain. The problem is that mycompany....
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Multiple sending domains in Marketing Cloud

my client implemented SAP in his Marketing Cloud org, now he needs an additional sending domain (but not a new dedicated IP address), is it possibile to achieve this? Must the new sending domain have ...
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3 votes
1 answer
838 views

Trouble setting up a custom domain for Salesforce site

We have a public salesforce site (http://blah.force.com/example), but would like to set up a custom domain for this site such as: example.domain.ca Using this Salesforce help article as a guide: ...
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Custom community displays error page “URL no longer exist”

I have created a community with URL https://abc-developer-edition.ap5.force.com and is in active status. But the URL https://mcdcommunity-developer-edition.ap5.force.com/s/ is showing as URL No Longer ...
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3 votes
1 answer
879 views

Community Custom Domain with SSL Error: NET::ERR_CERT_COMMON_NAME_INVALID

BACKGROUND We have a Salesforce Community with a custom domain and SSL certificate installed. But when I do an SSL check on the site, I get this warning: The certificate is not trusted in all web ...
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Guidance with Custom Domain?

Since custom URLs are only supported in production, I'm nervous "testing" out the setup with a Test Community and Custom URL. It is crucial that I do not affect our production site when testing with ...
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2 votes
1 answer
137 views

Will creating and activating a custom Domain have any immediate impacts on any communities/existing sites?

(Personal Disclaimer in case this question is obvious/stupid) I had a rough experience with creating a Community and an unexpected redirect (in Production) and Support with Salesforce went on for two ...
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1 vote
1 answer
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Custom Domain Visualforce Pages are not working

We use a custom domain, organisation.my.salesforce.com A couple of users this morning reported on of our apps was not working. When I logged in and tested, it looks like all custom Visualforce pages ...
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2 votes
2 answers
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My Domain(Custom Domain) activation in Production

We are planning to activate My Domain in Production Org for developing lightning components. We have activated My Domain in Sandbox and conducting tests. We have checked for Hardcoded references to ...
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2 answers
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Communities: Redirect from one domain to another

I have a community setup and recently added a custom url to move from the sitea.force.com url schema to our own domain of ourdomain.org. For instance, I added the new custom domain of siteb.ourdomain....
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