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Questions tagged [community]

Salesforce offers its customers the option to purchase special licenses that allows an Organization's employees, customers, partners and non-SalesforceCRM licensed Users access to a limited subset of standard Salesforce Objects and Content, plus custom objects via a secure "portal" called a community which can have many features. Many of those features are license dependent as is access and sharing of records. Communities are highly customizable.

1,181 questions with no upvoted or accepted answers
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votes
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19 views

File Uploaded to a Case using Chatter vs File's Related List

Is there any way to see on a ContentDocumentLink record for a certain a case whether a file was uploaded to the case using Chatter or the Files related list. I could not find any fields on the ...
2
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0answers
112 views

How can I allow the user to Populate Custom Fields When Uploading Files?

Update: I managed to get the dialog to display but the implementation feels like a bug workaround. See update below. How can I get this Add File Details dialog to display allowing the user to add ...
2
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0answers
30 views

Site.createPortalUser() takes approx 20-25 seconds for first user registration of the day? Why?

We have a Lightning Community and enabled Self Registration. The issue is weird. It takes approx 20-25 seconds for the very first User registration of the day and all user registrations onwards take ...
2
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0answers
27 views

Translate 'Mark Step as complete' Button

We are trying to translate our community pages to Japanese. For the most part, we are using SFDC OOTB translations. For one of the standard buttons ,which is 'Mark Step as Complete', the translation ...
2
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0answers
680 views

Error while loading a js as static resource in lightning Web component

I have a static resource name KendoUI, which is a javascript and is public. In my application, I have this : import { LightningElement } from 'lwc'; import { loadScript, loadStyle } from 'lightning/...
2
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4answers
555 views

lightning:Map component not loading in communities after Spring 19

I have created a lightning component which host the code for lightning:Map. The component is loading fine in Salesforce but in Communities, I am having the following error: Access to resources ...
2
votes
0answers
99 views

apex:slds not loading for Community Guest user, throws unsupported stylesheet MIME type error

The LDS CSS is not being loaded by using apex:slds tag for Community Guest User. It generates a link tag as below: <link class="user" href="/Customer/slds/css/gx0YG61QwKo3viF0Mc1gTw/min/scoped/one:...
2
votes
0answers
86 views

HttpResponse Error 502 on callout to internal URL

Recently, I deployed a change set to my organization production environment. On production, it works fine, but on community my callout doesn't look to work as expected. Basically, on my code, I make a ...
2
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0answers
57 views

Case from Chatter question isnt working in lightning

I have strange issue happening on my instance I have case created from chatter question in the community (by process builder + quick action) yet when trying to reply from the chatter in the case I ...
2
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0answers
206 views

Authenticated Apex Rest Service for Partner Community Users

I have created a simple apex rest service that partner community users should access from an android mobile app. But I get a FORBIDDEN error saying "You do not have access to the Apex class named: xxx"...
2
votes
1answer
79 views

How to consume JSON data into data extensions when third party is sending JSON into marketing cloud

Can any one please help me how to implement this in marketing cloud. since i am new to marketing cloud and I know how we can do that in salesforce service/sales cloud. Scenario : we are digital ...
2
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0answers
25 views

Can Social Logon be used directly from a native mobile app?

We have a Customer Community with Facebook and Google set up as Auth Providers. In addition, we have a mobile app that connects to Salesforce using OAuth towards this community. This all works fine. ...
2
votes
0answers
70 views

Salesforce Tab + Visualforce community open in lightning mode…for community users

I have create a community with template visualforce page + Tabs. When i login to community as admin i can see the classic tab view of community, but when i login as portal user i get redirected to ...
2
votes
1answer
168 views

Manage permissions on chatter files from apex

We need to manage access to files from within apex code (triggers mostly). In general, we need to allow only specific users (not profiles) read access on a per-file basis. As in, on our page a user (...
2
votes
0answers
348 views

Lightning Experience: Using custom labels inside HTML Editor

I have a Salesfoce Community and I wonder if is it possible using custom labels inside an HTML Editor component (Community Builder). I've tried it but the customlabel is not being compiled. Thanks!
2
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0answers
374 views

Login to Community as User not available for some records in Lightning

Some users in our organization are trying out Lightning experience, but are finding it hard to Login as Community User (which was available in Manage External User button in Classic). We have reviewed ...
2
votes
1answer
100 views

Change retURL for ChangePassword page

When users click to reset their password and go through the process through the link that gets sent in an email, there's a variable retURL that seems to be the url to redirect to once the password is ...
2
votes
0answers
162 views

Allow site/community user to download chatter files

I have a community that we set up to point to a VF page. One of the things we want to do is to allow guest users to download Chatter files (ContentVersion or whichever one works). I am able to ...
2
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0answers
41 views

Facebook and Salesforce SSO

We are implementing Salesforce and Facebook SSO integration for communities. Do anyone know how to handle the registration process when the Facebook user signed up for facebook by using the mobile ...
2
votes
0answers
21 views

Problems Crawling a Community Site

My office recently moved our knowledgebase to a Salesforce community site. I've been asked to crawl the community to find broken links after the migration. This has more or less stumped a number of ...
2
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0answers
873 views

Blocked opening '<URL>' in a new window because the request was made in a sandboxed frame whose 'allow-popups' permission is not set

I want to open the visualforce community in lightning community(in same window or in new window). I am getting Blocked opening '' in a new window because the request was made in a sandboxed ...
2
votes
1answer
61 views

System Site.Login is not successfully logging and redirecting the user

We have a community site where we allow guest users to log in using self registration. In our controller we confirm the user, activate the user account and attempt to log them in using the ...
2
votes
1answer
803 views

Steelbrick/Salesforce CPQ - Customize the pricing in quote line editor

My company just started using Salesforce CPQ and we have a structure for furniture manufacturing. We have 3 types of products with product family: Furniture Fabric Leggings The furniture product ...
2
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0answers
535 views

Salesforce Communities: Self Register Error

We want to enable users to self register to the community but this error is displayed upon clicking the Sign Up button: Your request cannot be processed at this time. The site administrator has ...
2
votes
0answers
1k views

Using Snap-In chat in public community with Direct-to-Button routing

I am currently trying to implement Direct-to-Button routing for Snap-In chat. Implementing this in JavaScript is detailed here: https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/...
2
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0answers
199 views

How do we interact with the Direct Message entity?

In communities there are the concept of direct messages: https://help.salesforce.com/articleView?id=networks_enable_direct_messages.htm&type=5 In the 'limitations' section of them it describes ...
2
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0answers
65 views

Why are changes to my page layout not reflecting in Communities delayed?

I've noticed a weird bug in which changes to my Page Layout used in Communities for say New Contact Records are delayed. An example of this is I have a Phone number field which is displayed on the ...
2
votes
1answer
300 views

Community Builder - recordID - VisualForce Page

From communities, I am inserting a VisualForce page to show a custom object linked to an Account object. I want to show the account information and then drill down to show the custom object details. ...
2
votes
0answers
74 views

Standard RecordType selection on the Napili Community page?

I do have two record types for a custom object. For the User who's having Community User License, I have removed one of them(at the Profile level). Now on the Napili community's page, I do have a "...
2
votes
0answers
24 views

create record interface translation issue

I'm using the system event ' create record' to display a popup for new object creation in lightning community , in my community I'm using two languages english and arabic, the issue is that objects ...
2
votes
0answers
269 views

Single Sign on with Communities and Azure AD

We are in the process of setting up Single Sign on for customer communities but we have an issue in getting it to work. We already set up Single Sign on with Azure AD for our internal Salesforce users ...
2
votes
0answers
299 views

Tabbing through a Lightning:tabset using tab button on keyboard?

I have a set of 6-8 tabs which show up through the lightning tabset component, and I would like to be able to go through each of these tabs using the specific 'Tab' key, instead of left and right. ...
2
votes
0answers
102 views

Global Header viewable by all after winter 18' deployment

Our org was upgraded to winter '18 this weekend. The black global header is now viewable at the top of Classic for all users. This was not the case before the upgrade. All users have the 'View Global ...
2
votes
3answers
311 views

Email not being send in apex

I have below code I am using but somehow I neither catch any exception and in debug logs it shows success still I do not receive the email. I checked with deliveribility settings which is fine and set ...
2
votes
0answers
123 views

Can an unlicensed user access a Lightning component from a managed package?

We have a Lightning component in a managed package. This component is meant to be used on Community pages. When the Community page is accessed by a Licensed user then everything works fine. This is ...
2
votes
1answer
387 views

Community login without redirecting user to Salesforce with SSO or OAuth

We are building a Drupal site for one of our customers. Our customer wants to use the Salesforce self-registration and community login features for authenticating their customers to the CMS. As far ...
2
votes
1answer
37 views

Allow Community User to Email Chatter Files

I have a trigger on FeedItem that sends an email to all case participants with the content of the post, plus any attachments. This works well for small attachments, but once they get to be larger, ...
2
votes
1answer
370 views

Salesforce community portal not loading on Edge (Windows 10) & Safari (Mac ) browser

Salesforce community portal not loading on Edge (Windows 10) & Safari-v7.0.2 (Mac 10.9.2) browser. Community portal in created on Sandbox and the site's SSL certificates are also verified & ...
2
votes
1answer
308 views

How to make a user to view profile/logout by clicking on lightning:menuItem in a Napili community

I am working on a Lightning Component which is being used as a header component in the Napili template. I am implementing a User details drop-down menu using standard lightning:buttonMenu with two ...
2
votes
0answers
608 views

“attribute <items> is of the wrong type: ” in lightning component

i am trying to use a wrapper class list in aura:attribute i am getting the error org.auraframework.throwable.AuraRuntimeException: attribute is of the wrong type: i'm not sure why this is happening ...
2
votes
0answers
32 views

How to add Journals in Napili Template?

We are launching an Online Community Platform for one of our Company products. We are planning to publish monthly Journals for our clients on the community specific to the product. We are using Napili ...
2
votes
1answer
469 views

Executing Search in custom forceCommunity:searchInterface component

I've seen the documentation listed at the link below: https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/components_config_for_builder_search_and_profile.htm?search_text=...
2
votes
0answers
760 views

Lightning component - Javascript function to fetch picklist values for multiple fields

I built a lightning component where multiple fields with type picklist needs to be shown in the UI. I added a javascript function to fetch the picklist values and also built a generic method where it ...
2
votes
0answers
1k views

How to make Case Status read-only in Communities?

We have implemented Communities portal to handle customer issues however we don't want users to edit the Case Status (should only be able to create and close cases -similar to SF Partner Support). We ...
2
votes
0answers
157 views

What is the inst parameter for ( in our case inst=0 )?

Here is our implementation of a JS custom button/link to take our internal users to their own customer portal. This link works for us. We have hacked at this for hours until we landed on the "right" ...
2
votes
0answers
92 views

Is it posible to move the header search bar in to the side bar in Napili template?

I need to move the search bar from the header section in to the top of the side bar in the Napili template. Is it possible to do that?
2
votes
2answers
432 views

Fully support 2 languages in a Salesforce Community

I am trying to configure a Salesforce community with the Napili Template. I want to support 2 languages also. I have successfully configured the second language, which is italian, like this post ...
2
votes
0answers
254 views

Problems using MaterializeCSS in a Lightning Component on Community

I was originally able to use Materialize in my components by adding the below three lines in the "head" markup in the advanced settings of each page. (very easy) <script src="https://ajax....
2
votes
0answers
1k views

Let community user download attachments linked to his contact

During enrollment process our community user signs some documents/agreements which are saved as attachments on contact object (community contact representing the current user). And now on community ...
2
votes
1answer
458 views

Update Signed Certificate Error

I’ve tried to update one of our existing certificates in Salesforce by performing the following steps: Setup -> Certificate and Key Management Click the “wildcard.codefuel.com” certificate. Click ...