Questions tagged [community-cloud]

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no Layout named LiveChatTranscriptActive-Chat Transcript

I tried to enable Einstein bot. So for that I did some R & D and by mistake I enabled something in my sand box. From this sand box only we will move Objects to other sand box through ANT script. ...
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1answer
57 views

Contact fields not accessible in SOQL Query on User

I am working with Community users and I need to query both their User and Contact details at the same time. When I am performing a relationship query like [Select Id, Email, ContactId, Contact....
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How to determine a fresh login and a subsequent login in Community portal?

I have a login Flow setup for a Community. When Customer logs in I should show them two distinct screens based on the scenario first time login User and subsequent login User. I used Auth Session obj ...
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13 views

How to use language in subdirectory name? Community Cloud Custom Domains

How can I set up subdirectory into my Community URLs? Currently my community is setup like this: clientname.force.com/communityname/ If you go to this page, the following is added: /login?ec=302&...
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67 views

ExperienceBundle: missing property renderPriority

I retrieved a ExperienceBundle and all the necessary dependencies from a sandbox and am trying to deploy to production. I keep having to manually add this renderPriority for a themed community. It ...
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1answer
19 views

Do not show standard Site pages in a Salesforce lightning community

We have set up a lightning community. When I access it at https://mycommunity.cs1.force.com/s/login, I see an Experience (Community) Builder lightning login page. But when I try something like this (...
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38 views

User account mapping with SAML

I'm developing an application that uses Salesforce as an identity provider (IdP). How would you implement the following: When user authenticates to Salesforce as the identity provider, the ...
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8 views

How to insert the User Profile Menu in Help Center standard templates?

Trough the builder, it is theoretically possible to include the User Profile Menu in the Compact Header (Compact Header > Layout > Show User Profile Menu). In this way it is created the container ...
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13 views

How to make Theme Navigation Menu visible when using the Help Center standard template?

Even when the Theme Navigation Menu is set through the builder, it does not appear in the page. When inspecting the page, I've found that the container of the Theme Navigation Menu, the one with ...
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1answer
38 views

Can Lightning Communities have sub-pages?

So the current iteration of my website contains several sub-pages on the home page. Navigating from Home, they can go to www.website.com/Home to www.website.com/Home/Directory or www.website.com/Home/...
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1answer
31 views

How to create Box.com user from Salesforce Community User record?

I am looking for a way to create a user within Box.com if the user does not exist in Box.com after a Salesforce Community User record is created. How can I create a user in box.com if one does not ...
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1answer
75 views

Where does the question & answers stored when, we use 'Ask a Question' in community

As I am using 'Customer Service' community template & where I want this community to be accessed publicly. Also I want to post the question using 'Ask A Question' publicly. But when I use this ...
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69 views

Can't Interact with Iframe on Community Cloud LWC

So I have added a SoundCloud player to my Community Cloud using an iframe on a LWC but I can't interact with the player(i.e. can't click on pause or play, can't click on share,etc.). I know for a fact ...
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26 views

HTTPS url for Community isn't redirecting

We are about to launch our Salesforce Community. We created a custom domain and URL using this option for our domain: "Salesforce serves the domain over HTTPS, on Salesforce's servers, using your ...
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1answer
217 views

Standard Navigation Menu in communities using Build Your Own Template

I have configured Navigation Menu but not able to find them to add to my page.
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1answer
641 views

Unable to query User object from Customer Community user

We have a customer community portal in one of our Dev Org (this Dev Org is currently in Spring'19). As per business logic, Community logged in User need to query/fetch User's Id from User Object by ...
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28 views

LEX App Component Recommendations not displaying [closed]

Under Feature Settings >> Communities >> All Communities I have created a community named Creative Creators. I open the workspace for Creative Creators and select Recommendations Tab. I create an ...
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1answer
64 views

Is there a way to create unauthorised community page?

I want to develop a community page using community builder and lightning components. I would publish it. I then want this page to be accessed by any user who has access to this URL, and we would be ...
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2answers
1k views

how to download a PDF file with public URL?

I have created a accordion in lightning component where I want to display a link to download a pdf file publicly(that exists in database) for anyone visiting the community. I am querying ...
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41 views

Volunteers for Salesforce Visualforce page Field Set not usable in Community

The Volunteers for Salesforce visualforce page VolunteersReportHours has been exposed to a community using a web tab. However, I can't seem to make the field set VolunteersReportHoursFS work. The ...
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1answer
38 views

Salesforce community pages url authorization

I am novice to salesforce, i have following usecase in my project developed using salesforce with vlocity. 1, restrict community users accessing URLs to community pages based on a flag (flag is ...
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1answer
474 views

Iterate related records, display images from string name of contentAsset in Community Cloud

I'm very new to Salesforce, so my apologies if my approach is all wrong. I want to display a list of buttons with images using a lightening component in Community Cloud. The list comes from records ...
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1answer
862 views

Using External Script and Styles in Snap ins Community

When you add the Snap-ins component to your Community page, you get this window. I see that you can add External Scripts and External Styles. Is it possible to add scripts and styles that customize ...
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1answer
82 views

Integrate Microsoft OneDrive for Business with Community Cloud?

I want to provide my Salesforce Contacts with access to PDF files stored on Microsoft OneDrive for Business through Salesforce Community Cloud. There is guidance on how to do this for internal ...
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2answers
57 views

Sites and Communities (External users)

I'd like to know the key differences between Sites and Communities in terms of users accessing your site. I know that with sites, the public can access it with no licences required, is there a similar ...
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1answer
194 views

Inactive Community but still accessible

We have a Salesforce community website based on a Visualforce page I go to Community workspace -> Administration -> Settings then I click deactivate But the community is still accessible for ...
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1answer
41 views

External user access [closed]

I have visualforce page created which accessible only if you login to salesforce. Sales agent fill the form/vf page, when it saved it required customer/contact/account to sign when driver visit them....
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1answer
1k views

How to expose opportunity object in a community [duplicate]

We are creating a new community for our grantees. We are managing the grantee information in the opportunity object. So each grantee has an opportunity record and we want him to be able to manage ...
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87 views

Community Plus User - Contact sharing via SOQL does not match List View

In my Visualforce Page, I just use the following code to get a name list of contacts that the current user can visit. public with sharing class TestClass{ public String getAllContactNames(){ ...
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1answer
120 views

Community Cloud without other Cloud

I'm little bit confused with the architecture of Community Cloud. Till now i have worked with community cloud in addition with another clouds as Sales Cloud. I have a question... Can i build an org ...
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1answer
66 views

Getting Started - Community Cloud

I've just been asked to get up to speed on Community Cloud to set it up for a company and this will be my first experience with Salesforce platform. The organization of the products seems insane and ...
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1answer
43 views

Community Cloud Link with Sales Cloud?

I'm looking at the pricing of Communities (community cloud), I see the below pricing. My questions: Should a customer community be combined with an enterprise edition of Salesforce to use? (I'm ...
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1answer
49 views

Community Cloud security Model for chatter

We are trying to setup a community cloud, currently we have a service cloud app with users assigned to it and used primarily around case management. Now when we setup community cloud, we would like ...
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1answer
475 views

Spring 16 release not allowing edit of Napili template via site.com studio

I choose Napili template in Spring 16 enabled org and try editing it to insert a HTML widget and it says "This page is based on lightning template and cannot be edited via site.com ". The winter 16 ...
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50 views

Salesforce Buy Button

As we learned during dreamforce and in several newsletters Salesforce is "adding the buy button to communities". From my understanding a "buy button" is not part of salesforce standard UI. Therefore ...