Questions tagged [cloud]

referring to cloud computing the concept or an instance of a service.

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Delete all the Subscriber from a Supression List

I'm trying to remove all subscribers from a suppression list, I have been able to get one in particular to be deleted, but I have not been able to do it for all of them. How could it be done? Thanks ...
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An invalid security token was provided - How to get support

I have a number of clients who use our integration with Salesforce Marketing Cloud. When things go astray it is quite difficult to resolve the issue as I have no access to the clients account. We use ...
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What is carrier setup in mobileConnect? [closed]

For buying the code we can get it from the account representative but what about the code setup. I get to know that there is a carrier setup process once we get the code.so I need help to understand ...
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I have no clue how to use Datorama with Contacts Counts

Good morning, So we use Discover Report for Account send Summary, deliverability, and contacts counts, my main problem is I can't get the information of CONTACTS COUNTS on Datorama, and I would like ...
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Transactional Send Journey Event Definition Key

I see a bunch of transactional send journeys and I was wondering where the event defintion key comes from? In Journey Builder under events - entry sources I can create an event and get the event ...
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Salesforce Field Services Response Times

Does Salesforce Field Services set expectations to API response times? Is those SLA's documented in Salesforce Legal Documents?
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Salesforce Marketing Cloud - SOAP API Retrieve DataExtensionObject from ESB Call error

We are encountering the following problem in our project: The ESB sends a Retrieve Call on a DataExtensionObject in Salesforce Marketing Cloud SOAP API resource. The call used to work ok till ...
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How to use Contact Point Type Consent in SFMC Journeys with Salesforce Data as Entry Source

How are we supposed to check for Person Account/ Lead email opt-in status stored in Contact Point Type Consent when triggering Journeys in SFMC Salesforce Data Entry Event? I know it is possible to do ...
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Debugging SSJS without landing page?

I am writing a script activity and debugging it by first coding it in a landing page. The script runs well in the landing page until it time-outs 2 minutes into the process because I have 2500+ record ...
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Transactional journey href url is not working with CloudPagesURL

Hello I am having problems to understand why this might not work in HTML based (not built from blocks) transactional journey email triggered via API. All variables are pulling through <a href="...
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4 votes
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Prevent adding unwanted Dependencies to a Managed Package

A customer of mine accidentally added a Sales Cloud dependency to his managed packages. He started using an open source library referencing Pricebook.SObjectType and didn't see this was added during ...
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Dynamic Sender Marketing Cloud

I have Dynamic Sender Profile' functionality enabled within our business unit. I have created a sender profile encompassing verified "%%FromName%%" and %%FromEmailAddress%% which is ...
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how to empty a list without removing the list

According to the documentation, the SSJS function associated with the object list are : add, remove, retrieve and subscribers https://developer.salesforce.com/docs/atlas.en-us.mc-programmatic-content....
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Uploading speed to Salesforce Marketing Cloud SFTP

Is there anyway we can increase uploading speed to Salesforce Marketing Cloud SFTP SFTP? Our data size is quite huge and with current speed (maximum 2MB/sec) it's taking quite a lot of time to upload ...
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4 votes
2 answers
809 views

Displaying Custom 404 Error Page in Commerce Cloud

I've been trying to display a Custom 404 page in Commerce Cloud. The page has been created in the Cartridge because it was easier/faster doing it that way than having to recreate a full html page, zip,...
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How to send dynamic(personalization ) content in push notification through api

The below link talks about Push send api , But limited to how we can send personalization string . https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/postMessageContactSendPush....
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Heroku: running a MongoDB and Flask site, defined with Docker-Compose

I have a docker image that I've made using a single docker-compose.yml. It is a very simple Flask and MongoDB site, defined as such: version: '3' services: website: build: . ...
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How to submit Cloud Form without redirecting [closed]

I have an html web form on a WordPress page that posts to a Cloud AMPscript submission page. When the form is submitted, it redirects the user off the WordPress page to the Cloud Submission Page. Is ...
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How to save a CSV from Google Cloud storage into Salesforce Record

Im trying to download a CSV file from google cloud storage and use that same file to be uploaded to the salesforce bulk api, or can it be done in one go - Meaning can I take the CSV file with out ...
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2 votes
1 answer
3k views

Commerce Cloud: How to authenticate through API?

I'm trying to authenticate against a staging environment hosted on demandware.com. I have a Client ID and a client password. I can send a request to https://account.demandware.com/dwsso/oauth2/...
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APEX Class to transfer Files to External Cloud Storage

Can anyone point me to the SF documentation to write/ transfer files uploaded to SF to an external cloud storage system e.g. GDrive. I have got an OAuth Script with all the client Key and Private Key ...
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Soap api create request

I'm trying to create an entry using SOAP API create request: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="...
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1 vote
1 answer
343 views

SFMC Soap api request and subscriber filtering

I have some issues while trying to filter my subscribers dataset. First of all, the response properties don't correspond to the request properties: ... <RetrieveRequest> <...
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1 vote
2 answers
257 views

Cloud Page embedded as External Content renders ASCII

Is it possible to embed a Cloud Page as External Content in an email? I am using HTTPGet and linking correctly to the page, but it comes back as ASCII characters. Other sites work, but Cloud Pages don'...
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Salesforce Formula field Syntax Error

Throws Error "Syntax Error." Object :- Opportunity Line Item Field1 :- UnitPrice Currency(16, 2) Field2 :- Cost_Price__c Currency(16, 2) Field3 :- Discount Percent(3, 2) Field4 :- Gross_Profit__c ...
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567 views

Can I update a Contact in Salesforce from their actions in an email I send from Marketing Cloud?

I would like send an email from Marketing Cloud asking for the subscriber to click on a link. Once that link is clicked, I want to update a checkbox field in the subscriber's Contact in Salesforce. ...
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How to convert Column to Row in SFMC Data Extension?

Hi I have the following scenario: DE 1: JobID | CustomerID | Link | --------------------------------------- 123 | 122 | http://link1 | 123 | 122 | http://link2 |...
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2 votes
0 answers
312 views

Salesforce Health Cloud - Reviews? [closed]

Has anyone had a chance to implement Salesforce's Health Cloud? There is very limited documentation about Health Cloud and its limitations. Would love to hear their reviews about Health Cloud ...
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2 votes
1 answer
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In the Service cloud console the home tabs for objects are displayed differently

We have observed some UI changes to the service cloud console especially with the home tabs of the objects with regards to the list views and buttons . The list views and buttons are following the ...
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1 answer
832 views

Use contacts from Data Extension as Subscriber

I am importing contacts from a Salesforce custom object into a exacttarget data extension. Is there a way to automatically set those contacts as subscribers? The goal is to always have an up-to-date ...
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302 views

WHat are the resources to learn Salesforce Sales CLoud/Service CLoud/Marketing CLoud? [duplicate]

Please help me with appropriate resources to learn about Salesforce Service cloud Sales cloud...Are there any work books ?PLease share the link
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2 votes
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Reporting on Case owner and Case Team Member

We use Case teams and want to be able to report if the support engineer is either the owner or on the case team. This way we know the support engineers total workload. I created a report type ...
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