Questions tagged [cloud]

referring to cloud computing the concept or an instance of a service.

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10 views

Case StopStartDate field is not populated properly

I have a situation with some Cases in our Salesforce org when Case.Status changes in the next way: Why StartStopDate not updated accordting to IsStopped? What I have to do to make it work properly?
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9 views

Inbound appointment scheduling

Can Salesforce lightning scheduler help set up inbound appointments for just one specific resource. I want to give a link to the client which expo
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14 views

Efficient multilingual template setup/resources

I am quite new to Salesforce and would like to implement a scalable setup for my email marketing communication. I am using Marketing Cloud and the content builder in the E-Mail studio, In particular, ...
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14 views

Data Views FTP/Data question timestamp question

I am looking to export data from the data views (open, click etc) to an FTP using filezilla. I understand MC creates 3 folders inside the ftp, but my question is lets say an export is made every 6 ...
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38 views

how to empty a list without removing the list

According to the documentation, the SSJS function associated with the object list are : add, remove, retrieve and subscribers https://developer.salesforce.com/docs/atlas.en-us.mc-programmatic-content....
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31 views

Uploading speed to Salesforce Marketing Cloud SFTP

Is there anyway we can increase uploading speed to Salesforce Marketing Cloud SFTP SFTP? Our data size is quite huge and with current speed (maximum 2MB/sec) it's taking quite a lot of time to upload ...
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18 views

Use within Marketing Cloud an already existing From email address

Can I use an existing FROM Email Address (used before for sending emails through a different platform) to send emails from Marketing Cloud? A warm IP wont be necesary since the volume will be very ...
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2answers
191 views

Displaying Custom 404 Error Page in Commerce Cloud

I've been trying to display a Custom 404 page in Commerce Cloud. The page has been created in the Cartridge because it was easier/faster doing it that way than having to recreate a full html page, zip,...
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27 views

Marketing Cloud Proactive Monitoring

Is it possible to have proactive monitoring email alerts to setup in Marketing Cloud? For instance: if the campaign emails significantly dropped certain threshold, we want to see an email alert.
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31 views

How to send dynamic(personalization ) content in push notification through api

The below link talks about Push send api , But limited to how we can send personalization string . https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/postMessageContactSendPush....
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19 views

Inner join automation with 4 data extensions with 1 common field in all

I am not getting any error while validating this query in automation studio but in the target DE the fields are not getting updated. I checked everything: data types of the target data extensions as ...
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1answer
33 views

Heroku: running a MongoDB and Flask site, defined with Docker-Compose

I have a docker image that I've made using a single docker-compose.yml. It is a very simple Flask and MongoDB site, defined as such: version: '3' services: website: build: . ...
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16 views

B2B commerce cloud - productinventoryitem

What is the use of productinventoryitem object? How does it help in maintaining the stock of a product? Here is my be requirement - if I add a productinventoryitem on a product and set the qty in ...
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1answer
264 views

How to submit Cloud Form without redirecting [closed]

I have an html web form on a WordPress page that posts to a Cloud AMPscript submission page. When the form is submitted, it redirects the user off the WordPress page to the Cloud Submission Page. Is ...
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1answer
35 views

How to save a CSV from Google Cloud storage into Salesforce Record

Im trying to download a CSV file from google cloud storage and use that same file to be uploaded to the salesforce bulk api, or can it be done in one go - Meaning can I take the CSV file with out ...
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1answer
947 views

Commerce Cloud: How to authenticate through API?

I'm trying to authenticate against a staging environment hosted on demandware.com. I have a Client ID and a client password. I can send a request to https://account.demandware.com/dwsso/oauth2/...
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1answer
162 views

APEX Class to transfer Files to External Cloud Storage

Can anyone point me to the SF documentation to write/ transfer files uploaded to SF to an external cloud storage system e.g. GDrive. I have got an OAuth Script with all the client Key and Private Key ...
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1answer
132 views

Soap api create request

I'm trying to create an entry using SOAP API create request: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="...
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1answer
240 views

SFMC Soap api request and subscriber filtering

I have some issues while trying to filter my subscribers dataset. First of all, the response properties don't correspond to the request properties: ... <RetrieveRequest> <...
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2answers
181 views

Cloud Page embedded as External Content renders ASCII

Is it possible to embed a Cloud Page as External Content in an email? I am using HTTPGet and linking correctly to the page, but it comes back as ASCII characters. Other sites work, but Cloud Pages don'...
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1answer
27 views

Salesforce Formula field Syntax Error

Throws Error "Syntax Error." Object :- Opportunity Line Item Field1 :- UnitPrice Currency(16, 2) Field2 :- Cost_Price__c Currency(16, 2) Field3 :- Discount Percent(3, 2) Field4 :- Gross_Profit__c ...
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181 views

Can I update a Contact in Salesforce from their actions in an email I send from Marketing Cloud?

I would like send an email from Marketing Cloud asking for the subscriber to click on a link. Once that link is clicked, I want to update a checkbox field in the subscriber's Contact in Salesforce. ...
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1answer
438 views

SFMC & Platform Events

I would like to publish/subscribe events to SalesForce Platform Events from our exacttarget Platform (SF Marketing Cloud). Is it possible ? Which API to use ?
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1answer
500 views

How to convert Column to Row in SFMC Data Extension?

Hi I have the following scenario: DE 1: JobID | CustomerID | Link | --------------------------------------- 123 | 122 | http://link1 | 123 | 122 | http://link2 |...
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266 views

Salesforce Health Cloud - Reviews? [closed]

Has anyone had a chance to implement Salesforce's Health Cloud? There is very limited documentation about Health Cloud and its limitations. Would love to hear their reviews about Health Cloud ...
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1answer
406 views

In the Service cloud console the home tabs for objects are displayed differently

We have observed some UI changes to the service cloud console especially with the home tabs of the objects with regards to the list views and buttons . The list views and buttons are following the ...
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1answer
807 views

Use contacts from Data Extension as Subscriber

I am importing contacts from a Salesforce custom object into a exacttarget data extension. Is there a way to automatically set those contacts as subscribers? The goal is to always have an up-to-date ...
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1answer
294 views

WHat are the resources to learn Salesforce Sales CLoud/Service CLoud/Marketing CLoud? [duplicate]

Please help me with appropriate resources to learn about Salesforce Service cloud Sales cloud...Are there any work books ?PLease share the link
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1answer
1k views

Reporting on Case owner and Case Team Member

We use Case teams and want to be able to report if the support engineer is either the owner or on the case team. This way we know the support engineers total workload. I created a report type ...