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Questions tagged [chatter]

Chatter is a feature of Salesforce.com that provides a way for users to collaborate with other users within a Salesforce organization. It has a Facebook like interface that allows users to follow records and other users, share files, update statuses, like posts, and post questions or comments at specific records or users. It is marketed by Salesforce as a cornerstone of the social enterprise.

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17 views

Keep richtext codeblock identation and style to chatter feed item

Hi I'm trying to use a richtext in a lwc, in order to accept code snippets (String) denoted by triple single quotes like this: The lwc takes the richtext value and create a chatter feed item through ...
1 vote
1 answer
847 views

Remove/hide Log a Call feed item from chatter page

Customer is asking "When I log a call it can be seen by all on chatter. How do I stop this?" I have checked the Global Actions and it seems Create Feed Item checkbox is checked. What are the impacts ...
0 votes
0 answers
29 views

How to @mention when creating a FeedItem record via Flow?

I am having an issue when trying to create a FeedItem record via Flow, where I need to @mention the full name of the OwnerId of the Lead record which triggered the flow. However, when the FeedItem ...
0 votes
1 answer
211 views

Collaboration Groups not showing in the Community in Salesforce

I created a group with in salesforce which is a public group. I am able to see that group within salesforce but that group is not visible in community. Can someone tell me why it’s happening?
0 votes
0 answers
16 views

CSS code to remove Hover for lookup fields only in Experience Cloud

for one of our customers we have a requirement to remove the hover functionality on the Experience Cloud lookup fields. We do use chatter so disabling these is not possible. I've tried to add the ...
0 votes
1 answer
1k views

How to restric user to edit and delete other user's post in community discussion?

I want to allow user[Login user in community] to modify only the post created by himself and don't want to show delete and edit option on other user's field.Is it possible to restrict user to delete ...
0 votes
1 answer
1k views

Relationship between Collaboration Group and Feed Item (of type QuestionPost)

I am researching into migration of chatter data between two instances of Salesforce. Specifically I need to migrate chatter data within Collaboration Groups in a Community. I found all the posts from ...
7 votes
3 answers
11k views

Chatter Group for Customer Community Users

I wanted to create a chatter group for community Users and internal users should also be able to participate in the group. Not sure the correct procedure. Does the Sys Admin need to create the group ...
0 votes
0 answers
70 views

Unable to upload file in chat using API and postman

My goal is to upload the file from my custom widget, whenever agent request for fill upload. When agent request file upload from salesforce chat, I am trying to upload file from postman by hitting ...
2 votes
2 answers
1k views

Copy or Link the Chatter Post Files into Library

I was wondering, is there any way to link the Chatter Post File into a specific Library and make it published?
2 votes
1 answer
1k views

Manage permissions on chatter files from apex

We need to manage access to files from within apex code (triggers mostly). In general, we need to allow only specific users (not profiles) read access on a per-file basis. As in, on our page a user (...
43 votes
6 answers
119k views

How to get salesforce instance url

To access chatter rest api using APEX code, I need salesforce instance server url in following format: https://na17.salesforce.com Is there any method which works in all cases Case 1: Any ...
2 votes
2 answers
419 views

Ability to edit a chatter post?

Has anyone implemented anything custom in Chatter to allow for the "Edit" of a Chatter post on a feed rather just the standard delete function? Just looking for a quick and efficient way to implement ...
0 votes
0 answers
104 views

How to remove Question and Poll actions from Feed in Salesforce Community Site

I have removed these Actions from Publisher Layout. When I log in as a regular Salesforce user, I only see the Post button (which is what I want), but when I log in as a Partner Community license user,...
0 votes
1 answer
1k views

Populate Case Subject in Chatter feed post

We are using salesforce cases and Case owners have been using Chatter to ask questions about the case. The problem is that chatter messages sent from cases only show the case number in the email. ...
2 votes
2 answers
828 views

Platform events and Chatter Posts

I am subscribing to platform events in apex trigger. In the trigger I am trying to post to user's chatter feed using Chatter Connect API. I am aware that in this case the context is "Automated Process"...
1 vote
1 answer
939 views

What User permission required to upload chatter images?

I am looking for profile permission to upload chatter images for other users.
1 vote
1 answer
1k views

Integrate custom lightning web application with chatter

I am trying to integrate my custom application I built with the help of the LWC with chatter so that user can post notes or send emails from application. I tried searching on google on how to do this, ...
0 votes
1 answer
57 views

Use Specific Case Field to Create Chatter Feed Item

Currently I've noticed when a Chatter feed item gets created for a Case record, the Auto Number field is what the Post initially gets created with. We've got a separate Case Name field that is more ...
2 votes
2 answers
2k views

Mass export files from Chatter Feed and Chatter Comments

How to mass export files from chatter feed and chatter comments.I looked into the reviews of file exporter app but it looks like it is not supporting chatter attachments.Is there any other way to ...
0 votes
1 answer
1k views

Send email notification to contact when posted to chatter

I have an action in a scheduled flow, that post to chatter for a certain Contact. Previously, when I used the ID of a User instead of a Contact, when posted to chatter, an email was received. Can I ...
-1 votes
1 answer
176 views

Remove comment from Chatter post

I would like to remove the option to comment on the post made in the Chatter feed. Does anyone know if it is possible and how to do it?
1 vote
1 answer
646 views

How do I stop the creation of a particular object's records from appearing in my chatter feed?

I use a rollup app that creates a new rollup queue record every few minutes. Each time one of these records is created, it appears in my chatter feed. Is there a way to filter these out? I found ...
1 vote
1 answer
1k views

How to avoid Chatter being posted on creation for a specified record?

I have FeedTracking enabled for a particular parent custom object and for the child object too. (The settings are such that creation of a child object, is also seen in the parent object's feed) I have ...
0 votes
1 answer
983 views

Process builder's Post to Chatter error

In Process builder, I have a Post to Chatter action. When this action gets triggered, I am getting error message and exception is thrown. I have attached the error line from debug logs: ...
0 votes
0 answers
14 views

Capture EXIF Data in Salesforce and Delete [duplicate]

IS there a way to capture data on image(EXIF data) while an user tries to upload a image file into chatter and delete the data on the image file?
0 votes
1 answer
2k views

How do I avoid error ConnectApi.ConnectApiException: Cannot provide both 'Poll' and 'QuestionAndAnswers' capability values at the same time

I am trying to set a question title for a poll chatter post created by apex using the following code CollaborationGroup g = [SELECT Id FROM CollaborationGroup WHERE Name='Edge Communications Customer ...
0 votes
1 answer
4k views

Some community user can't post on chatter, while admin user can

in my org if I log in to the community as a system admin I am able to see post option whereas another community user can only see chatter feed and an option to comment on posts but can't see the ...
0 votes
1 answer
1k views

How to notify a group in chatter whenever a new case is created

I wanted to know if there is any way in which we can notify a group in chatter on creation of new case. I'm able to do this in the chatter, but wanted to post it to a specific group.
0 votes
0 answers
19 views

Changing feed tracking automated chatter feed post user

I have a requirement to update this feedItem post generated from feed tracking automation to say System updated this record or a specific user such as an integration user as opposed to display system ...
1 vote
2 answers
979 views

Unable to allow external customers in chatter groups

I am trying to create groups in Salesforce and allow external customers to join them in order to discuss details about cases and maintain privacy by creating a group for each customer. The ...
1 vote
3 answers
3k views

how to post the value from a rich text field to chatter through the process builder

We have a custom object and want to post to chatter when a new record of this type is created. We do this via a Process Builder flow. This works well for most fields. However, we also have a rich ...
0 votes
1 answer
1k views

Disable chatter email notifications for community users

I have couple of communities - ComA & ComB (lets say). We have a tab in both the communities which allow the users to message each other. Now the scenario is that when ComA users message ComB ...
3 votes
5 answers
4k views

Hide Follow button in community

File Detail page in community display Follow button, follower, and file version. We don't want to show this to portal users. I checked Feed Tracking but I can't find how to hide follow button. What ...
0 votes
0 answers
31 views

Salesforce Chatter Group Deactivated

We have a Salesforce Chatter group that was archived. (We already activated it again.) It had a post on it on 2/12/2024, so it should not have been auto-archived. I don't see anything in the setup ...
0 votes
0 answers
24 views

Can I set the default Chatter reply email to be set depending on a picklist choice?

We are working with the Case Object and our user would like to set the default from address when they reply to someone in chatter to be from a certain email address which correlates to a case type ...
0 votes
0 answers
30 views

Open a rendered Email in Chatter automatically

We want to click on a button in an lwc an automatically open an already rendered emailtemplate in the chatter email tab without clicking the "insert Template" button: I am already able to ...
0 votes
1 answer
6k views

The element in your flow has validation errors - posting to chatter with text template

I'm trying to post to chatter via flow mentioning a user. However it is returning the error: The element in your flow has validation errors I have the following in my text template: @[{$User.Id}] ...
0 votes
0 answers
25 views

Edit Page option in chatter tab

I enabled chatter in my org. I want to add some custom components in the chatter page layout. So I tried to Navigate 'Setup--->Edit Page'. But I couldn't find Edit Page. Please provide a solution.
0 votes
2 answers
1k views

How can I see to which records I am subscribed to unfollow them?

How can I see to which records I am subscribed to unfollow them on the standard Salesforce user interface? When I try to follow some record I receive this error but I don't understand how can I ...
0 votes
1 answer
367 views

Chatter doesn't allow to Post on a Custom Object

There is a custom object called Technical Assistance(Technical_Assistance__c) and Chatter has been placed on the Lightning Record Page which is the default record page by virtue of being the Org ...
0 votes
0 answers
497 views

Case Chatter Feed - New Email button not appearing

I am trying to enable the new Email button on our Case Chatter feed. I have checked the following System Email-ToCase -> Enabled Email Deliverability -> Enabled Feed Tracking -> Case --&...
0 votes
0 answers
30 views

Upload user photo using REST API [duplicate]

I have a problem uploading a user's photo using the REST API. I follow the documentation https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/intro_input.htm#fileUploadExample ...
0 votes
1 answer
247 views

Salesforce Chatter &Activities

Can someone please explain to me, why Activities(Log a Call, New Task, New Event ) are automatically being recorded in Chatter. This happens at least on Leads, Account Object.
0 votes
0 answers
44 views

Salesforce "Knowledgeable People" component not showing data in community salesforce

I have dragged the "Knowledgeable People" component on the topic detail page and configured it as per the guidelines given in the documentation. But the data is not getting shown in the ...
0 votes
0 answers
111 views

Salesforce Chatter - Reply to

After the latest Winter 24' requirement about Chatter (https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_require_sender_email_release_update.htm&release=246&type=5), we ...
0 votes
1 answer
799 views

Chatter sender issue after Winter ’24

As of Winter ’24, Chatter emails are no longer sent from orgs where the From Name and Email Address fields in Chatter Email Settings are blank. According to the aforementioned quote, the "From ...
1 vote
3 answers
3k views

force:chatter publisher not showing POST tab (cannot create posts on record)

As per documentation of forceChatter:publisher, forceChatter:publisher allows users create posts on records or groups and upload attachments from their desktops in Lightning. When the following line ...
7 votes
1 answer
7k views

As of Winter ’24, Chatter emails are no longer sent from orgs

There are a increasing number of cases where administrators are complaining that the chatter email notifications are not going out after the Winter '24 Salesforce release. What is causing this?
0 votes
1 answer
54 views

Is it possible to create a calendar in a Chatter group?

I was curious if anyone has ever been able to create a calendar in a Chatter group? I have looked online, but didn't find any information on this topic. I am trying to create a calendar in a Chatter ...

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