Questions tagged [chatter-answers]

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How to remove escalate to case option from QnA tab salesforce

I wanted to remove the "Escalate to case" option from the QnA tab, as per the document, I had removed that action from feed layout for that profile. But still, while the user logs in and goes to QnA ...
Quddus's user avatar
  • 177
2 votes
1 answer

Accessing ContentReference records via api

I'm working on an app to migrate chatter answer question records into another object. Using apex code I have a process that can map question fields, but haven't found a way of mapping/migrating inline ...
andrea's user avatar
  • 161
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Chatter Answer is not visible in prod org

I have to work with "Chatter Answer". But I am not able to see the section of Chatter Answers in production org. I searched in the quick search box but didn't find there.. But "Chatter Answer" is ...
SFDC 44's user avatar
  • 664
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How to query chatter questions in apex?

I want to query chatter question in a soql query. Can anybody specifies the query. Thanks
Sweta A's user avatar
  • 113
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chatter question and answer in salesforce1

I have a visual force page which displays the Q&A tab in salesforce1 app. Below is the screenshot of my page: When I type something like a string "test", it displays some results in suggested ...
user31033's user avatar
1 vote
2 answers

How to access Chatter blacklist keywords to moderate Chatter Answers for a community?

The chatter moderation criteria/rules appear to only impact Chatter forums and not Chatter Answers. I can create a trigger on Questions and Replies for Chatter Answers though. I haven't found a way ...
SF1Dev's user avatar
  • 765
1 vote
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chatterAnswers:SearchAsk Cannot read property 'ACTION' of null

I have a simple page that's using the chatteranswers:searchask component: <apex:page > <body> <div> <chatteranswers:searchask id="mySearchAskComponent" communityId="...
reyesm's user avatar
  • 11
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How to post to Chatter Answers Community using code

I'm building a custom look/feel for Chatter Answers Community by pulling questions and replies and I'm now at a point where I have to implement users posting replies on this custom front-end I've ...
slim's user avatar
  • 107
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How to programmatically surface chatter answers and replies

I'm trying to use apex/visualforce to surface all the questions and replies to these questions. I'm having a hard time wrapping my head around how to go about doing this. I'm able to display one ...
slim's user avatar
  • 107
1 vote
2 answers

"Required fields are missing: [ProfileId]: [ProfileId]" when running Apex Class Test for ChatterAnswersAuthProviderRegTest

I am conducting an Apex test for ChatterAnswersAuthProviderRegTest, as I run this test, I encounter the following error message. System.DmlException: Insert failed. First exception on row 0; first ...
Medhanie Habte's user avatar
1 vote
1 answer

Asking question on salesforce community?

I am trying to post question in salesforce community but i am unable to see ask question link on answer tab. So can anyone help me. Its urgent because i am unable to login in sandbox after refreshing....
V T's user avatar
  • 497
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Salesforce internal server error after trying to edit Chatter Answer Zone

I developed Community application on Developer edition org and now I'm trying to configure the application in fresh Sandbox which was refreshed from Production a day ago. My application is used ...
Pavel Slepiankou's user avatar
8 votes
2 answers

Visiting the reset password URL after password has been reset

We have a custom branded community set up, this includes branding all 'native' functions such as password reset as well. We accomplished this by enabling Chatter Answers and customizing the Change ...
Valyrion's user avatar
  • 1,114
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Chatter window is not displaying for user

Good morning to all of u guys, Here As a admin i am able to see chatter window But my users are not able to see the chatter window. i was enable the chatter option from the below path setup->app ...
Vivek113's user avatar
  • 445
1 vote
0 answers

Renaming the "Customer Support" tooltip in Chatter Answers

Implementing Chatter Answers in a community, we noticed the hover text over the microphone next to a Question or Answer by an internal user was "Customer Support". In this case, the support is ...
Michael Welburn's user avatar
1 vote
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Zone doesn't work with Q&A under Admin

Zone was created for community but Q&A tab dosn't show any questions but shows error message : You do not have access to any Chatter Answers zones. It seems that some changes from summer 14 ...
Natallia's user avatar
  • 3,221
4 votes
2 answers

Chatter Answers - Is it available for Salesforce Platform edition as well?

Chatter Answers - Is it available for Salesforce Platform edition
user8597's user avatar
  • 163
7 votes
2 answers

What's with the Chatter Answers test code that's failing?

After enabling Chatter Answers, I now have a trigger called chatter_answers_question_escalation_to_case_trigger. The trigger fails test coverage at 35%. What can I do about this?
fourq's user avatar
  • 2,101