Questions tagged [campaign]

A campaign is an outbound marketing project that you want to plan, manage, and track within Salesforce. It can be a direct mail program, seminar, print advertisement, email, or other type of marketing initiative. You can organize campaigns into hierarchies for easy analysis of related marketing tactics.

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Marketing Cloud - Incorect HTTP Status Code for a Response

I am seeing too many instances of incorrect http status code returned by the REST API response. For example see the test results below: Exampale 1: - In this example I am passing literal 'abc' as a ...
A.G.'s user avatar
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3 votes
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351 views

Handling email forwards for Reply Mail Management within Marketing Cloud

We have a specific use case where we are facing a challenge with campaign email forwarding. We are trying to capture email replies inside sfmc. Let's say a campaign email goes out to a customer from ...
Asad Qureshi's user avatar
3 votes
1 answer
33 views

What can cause disagreements in Marketing Cloud between Send email and Update records?

We have this scenario: we've sent 1818 emails to a 1818 campaign members... but, only 1516 are updated in the next action. The second action only has a few updated fields with normal values: Do you ...
Jose Manuel Martín Fluxá's user avatar
3 votes
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124 views

How to start and stop campaigns in Marketing Cloud?

The documentation https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/campaign.htm mentions that a campaign can be started and stopped via SOAP APIs. Where can we find ...
ssj's user avatar
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"Add to Campaign" button at Contact Details Page

I'm trying to customize my contact layout and our communications department wants to have "Add to Campaign" button right at Contact Details Page Layout. I tried to add standard "Add to Campaign" ...
Mee's user avatar
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3 votes
1 answer
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ExactTarget - Salesforce Integration: Adding the report or Campaign to the 'Individual Email Results' record in Salesforce

I am asking the following on behalf a client. A features in a system requires the ‘Campaign’ and ‘Report’ field to be completed on the Individual Email Result (and for that matter on the ‘Email ...
user8344's user avatar
3 votes
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153 views

What is the order of assignment/autoassociate and auto response with web-to-lead?

I have a scenario, I need to auto associate new leads into campaigns, and send a customized email to them. The auto-assignment and the auto-association both work perfect. However, the HTML template I ...
Saariko's user avatar
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2 votes
1 answer
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MC Attributes in Salesforce Org

I'm working on Distributed Marketing (DM). I have created an Email Template in MC and configured with Salesforce Campaign for sending Email from Salesforce Org to the Leads/Contacts. I have added ...
Subham Jaiswal's user avatar
2 votes
0 answers
390 views

Salesforce files unable to access document with partner user

We have the following scenario: - Partner user as access to Campaign record - An internal user add a File related to this Campaign Record Partner user is not able to access the content document, and ...
Nando's user avatar
  • 21
2 votes
1 answer
479 views

Remove campaign member from Salesforce in AMPscript

Is it possible to remove a campaign member from particular campaign using AMPscript? As far as I know there's no function like "DeleteSalesforceObject" (in contrary to CreateSalesforceObject). I'd ...
Kitka92's user avatar
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1 answer
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Is there a Salesforce equivalent of Unica Optimize?

I am somewhat familiar with Unica's Optimize engine. This compares different campaigns customers are eligible for to determine which one they should be placed into in order to get the optimal business ...
Bogdanovist's user avatar
2 votes
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166 views

ExactTarget: Access Tracking information through python API

I've been searching extensively but still can't figure out. On the email dashboard, I'm doing Tracking > Send. In the My Tracking folder, I see a lot of Job ID, alongside good information like "Email ...
Stephane's user avatar
2 votes
0 answers
701 views

Difference Between Error Messages on Duplicate Campaign Member Insert

I recently imported Campaign Members to two Campaigns. I see the following errors for a handful of records. ERROR: Attempted to add an entity '0036100000abcde' to a campaign '70161000000abcd' more ...
rahi's user avatar
  • 407
2 votes
1 answer
84 views

Campaign Member Status tallies

Hi I am trying to track attendance of our participants over many events (campaigns). I have created custom campaign members statuses. From what I understand, statuses that are marked as "responded" ...
leah's user avatar
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2 votes
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ExactTarget fields to Salesforce

Right now, ExactTarget pushes the 'Bounce Date' to Salesforce, which I use as a filter on a report to remove bounced emails. However, this filters out soft bounces as well - something which I do not ...
Dezzie's user avatar
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I want to automatically add all new leads or contacts to a general introduction campaign

I know how to import lists of leads or contacts in to a campaign. However I want figure out how to set it up so that if a new lead or contact is created in salesforce - either by import or ...
Codi N's user avatar
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1 vote
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Structured, reportable interactions in Experience Cloud Chatter Groups

To overcome the volume limitations of native Salesforce Email Campaigns, we switched to Experience Cloud Groups published to the original campaign members. In our Email campaigns, we used Links and ...
Robert Sösemann's user avatar
1 vote
0 answers
58 views

Linking Tags to Campaigns data via the Rest

I'm trying to create a data feed that we can use to link Email Names, Campaigns, and campaign Tags together to reduce our time to insight. I've got almost all of the data I need using the REST API but ...
Tom Kelliher's user avatar
1 vote
1 answer
28 views

Allow users to perform a Job only after hours

I am trying to understand or come up with a solution for the issue we currently having in our Org. We have a situation that our Marketing users are adding the existing contacts to the Campaign which ...
user81642's user avatar
  • 667
1 vote
0 answers
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Take action when CampaignMemberStatus is Updated or Deleted

I'm trying to run some custom code when I detect that a CampaignMemberStatus record has changed or been deleted and am having no real luck. Cannot create APEX Trigger on CampaignMemberStatus (which ...
Adam Erstelle's user avatar
1 vote
0 answers
198 views

Campaign object not available in Contact Builder

I am trying to synchronize the standard Campaign Object from Salescloud to Marketing Cloud but it doesn't appear in Data Sources / Set-Up Object. I am only having this issue with this object. I ...
fromero's user avatar
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1 vote
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Is there a way to associate an email with either multiple campaigns or multiple tags?

We need to be able to tag an email/social/asset/any type of content with multiple tags. For example: We have an email coming from our Annual Giving department (a subset of our Capital dept) for BC ...
Lauren Kelly's user avatar
1 vote
1 answer
336 views

can i assign and send out coupon codes by query

i have a campaign in which coupon codes should be emailed to new customers who are entered in a data extensions. I already have a coupon data extension with code and IsClaim flag which is FALSE by ...
kuml's user avatar
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1 vote
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312 views

Journey Builder & SF Campaign Member entry event

I have a journey (simple one, just a couple of sends) My entry point, is a SF campaign entry event. Basically adding a member to the campaign adds the contact to the journey. Did this in the past and ...
Javier De Mauri's user avatar
1 vote
0 answers
39 views

Notify if outbound message user has not proper rights

We send an outbound message if "something" changes on the campaign object via user interaction. If the outbound message user has not the "send outbound message" right, the user interacting with the ...
noBillSide's user avatar
1 vote
1 answer
456 views

What's the purpose of the Campaign tab?

This might be a no-brainer question, but I'm trying to wrap my head around the purpose of the tab from a functionality and value-add perspective. You send emails from the Email Builder section, and ...
Joeshmo's user avatar
  • 85
1 vote
1 answer
374 views

To find no of (count) unique accounts from the campaign member related list

How to display no of (count) unique accounts from the campaign member related list on the campaign detail page. [P.S: If two campaign members belongs to the same account it should count the no of ...
Ajit's user avatar
  • 41
1 vote
1 answer
430 views

Update Lookup(Campaign) Lead value via trigger

I have a Lookup(Campaign) field Consumer_Newsletter__c set up on the Lead object. The Lookup(Campaign) field populates the Campaign Name on the Lead record. I'm trying to put together Apex code ...
Omarr's user avatar
  • 11
1 vote
0 answers
33 views

Create a site to answer on campaign

I'm new at site on force.com so I don't have a full vision about it. I created a site. My need is to display the campaign and then the contact can check the website and answer if he participates or ...
LoveLace's user avatar
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1 vote
1 answer
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How to associate a lead with a campaign by php salesforce api

I can create lead via salesforce php api toolkit , by my client said every lead should be associated with a campaign , and he gave me a campaign id . The campaign id is similar to something like this "...
shuvroMithun's user avatar
1 vote
0 answers
37 views

How to update a multi-picklist on contact/lead based on a campaign field?

I am trying to update a multipicklist on lead/contact object after they become members of a campaign (of a certain record type). The campaign has a multipicklist with certains values and I want to add ...
Stephanie Park-Turberg's user avatar
1 vote
0 answers
74 views

Add lead to Campaign through the use of a unique code entered on Website

I am using Salesforce /Pardot for Marketing purposes. I have a requirement where I would like to send mass letters to Leads, inviting them to an Event. On this letter I have a unique random number ...
Clehan1's user avatar
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1 vote
0 answers
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Add/Remove Campaign Members Based on Contact List using Apex

I'm having a hard time figuring out the logic for this in Apex. In C# I would just use linq. I have an existing campaign that I want to add/remove members based on new lists of contacts. Basically, ...
ajl7519's user avatar
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1 vote
0 answers
90 views

is it possible to mass add leads to campaign monitor through salesforce?

This may be off-topic, but i feel this is the best possible forum for finding a solution: Using the 3rd party app "Campaign Monitor" is it possible to mass add leads (or contacts) to Campaign Monitor ...
Bartley's user avatar
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1 vote
0 answers
78 views

How do i show all campaign members by default when I click on the campaigns tab?

How do I show all campaign members by default when I click on the campaigns tab, while sowing all the other campaign fields?
Josh's user avatar
  • 101
1 vote
1 answer
773 views

Recovering Leads from Campaign Members Section in a Campaign

While going through the campaign members section of a campaign, I accidentally deleted some records. They do not appear in my recycle bin. How/Where do I go to recover them?
B.Martin's user avatar
0 votes
0 answers
18 views

Update Campaign Status with an Email Reply via Pardot

I need to update a record's campaign status if they reply to an Engage Email from Pardot. How/can this be accomplished?
Adam Roorda's user avatar
0 votes
0 answers
17 views

How does the CampaignMember object work in terms of record visibility?

I am trying to understand how the CampaignMember object behaves in terms of security. According to the Salesforce documentation, in order for a user to view a CampaignMember record the user must have ...
Tzinm's user avatar
  • 1
0 votes
0 answers
368 views

Update lead/contact fields from Campaign Member triggered flow

I am creating a flow to update 2 fields on both lead/contact objects when a campaign member is added/updated. The 2 fields are "oldest campaign" and "newest campaign". I created 2 ...
Daniil Nguyen's user avatar
0 votes
0 answers
69 views

Sending more Email Campaigns (with Templates) from ISV Package

I have a Managed Package in the AppExchange that now should make extensive use of Standard Email Campaigns to engage with customers. We don't want to use a complex and heavy extension like Pardot but ...
Robert Sösemann's user avatar
0 votes
0 answers
66 views

Campaign page related lists not deployed

I need to add ListEmail, LandingPages, MarketingLinks, and MarketingForms as related lists to the campaign page layout. However, I don't see any changes after the Copado deployment. I committed ...
user2023's user avatar
0 votes
0 answers
97 views

How to setup threshold for triggered sends using ampscript in SFMC

Is there a way to set certain threshold for triggered sends in ampscript for 24 hours and error out sends if it exceeds the threshold using ampscript, the Sendable DE values are not helpful since it ...
Subiya Siraj's user avatar
0 votes
0 answers
41 views

Formula result is data type (Boolean), incompatible with expected data type (Percent)

I am trying to calculate the % of a campaign that is funded by using the following formula: Percent_Funded__c = (AmountWonOpportunities) / (ExpectedRevenue) I custom created the percent_funded__c ...
user127630's user avatar
0 votes
0 answers
99 views

Importing a Salesforce Report from Campaign with Campaign Members

I've been using the import Salesforce reports feature in Marketing Cloud fairly regularly, with no issues (except when I forget to mark the email field as an email field). However, I've noticed that ...
jdblundell's user avatar
0 votes
0 answers
421 views

For report can't access Contact data for Campaign object that has lookup to Contact

We wanted to repurpose the standard object "Campaign" so that it could be used to track what we call "ELAW Fellowships". We added a new lookup field in campaign that does a lookup ...
Matt Pugh's user avatar
0 votes
0 answers
498 views

How to merge campaign / campaign member fields into email template?

I have Campaigns and Campaign Members created with an Eventbrite integration. I need an email sequence to go out via flow or manually with the Send List Email to the campaign members. The merge fields ...
Laura's user avatar
  • 23
0 votes
1 answer
241 views

Change campaign of created Campaign members

I have a workflow that create a lead and a linked campaign members into a campaign . The fact is this flow come from a package i can't change it (lead capture). I want after the creation change the ...
Acher Klein's user avatar
0 votes
1 answer
55 views

Connect calendar invite response to custom field?

Is there an integration to connect calendar invite status (perhaps with Outlook) to a Salesforce field? I'm setting up Volunteers for Salesforce and am manually creating Outlook calendar invites for ...
CoffeeRain's user avatar
0 votes
1 answer
421 views

Need to do a Report on ALL Campaigns with the Unique ID of Campaign Member status (& filter) in Salesforce CLASSIC

Part of the org app has yet to transition to Lightning, so this question relates to Classic and Reports. I need to get a Unique Count of  PICKLIST FIELD linked to a Parent Object  I can't use UNIQUE ...
Helen M's user avatar
0 votes
0 answers
72 views

Issue with retrieving Campaign recordtype Id

I'm having some issues to retrieve campaign recordtype id inside the lwc import CAMPAIGN_RECORDTYPEID from"@salesforce/schema/Campaign.RecordTypeId"; @wire(getRecord, {​​​​​​​​​​​​​ ...
Dead_end_Developer's user avatar