Questions tagged [campaign]

A campaign is an outbound marketing project that you want to plan, manage, and track within Salesforce. It can be a direct mail program, seminar, print advertisement, email, or other type of marketing initiative. You can organize campaigns into hierarchies for easy analysis of related marketing tactics.

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10 views

How to add nested tags to Calendar Campaign

In Email Studio, you can assign nested tags to an email. In the Campaigns Overview, you can create a campaign and you can assign an email to that campaign. You can also assign tags to a campaign. But ...
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33 views

Problems with wire decorator

I'm having problems to understand why the first wire is not retrieving data I've been trying to keep this URL component in the .html as it was before my changes, so now instead of the value holding a ...
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Issue with retrieving Campaign recordtype Id

I'm having some issues to retrieve campaign recordtype id inside the lwc import CAMPAIGN_RECORDTYPEID from"@salesforce/schema/Campaign.RecordTypeId"; @wire(getRecord, {​​​​​​​​​​​​​ ...
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28 views

Handling email forwards for Reply Mail Management within Marketing Cloud

We have a specific use case where we are facing a challenge with campaign email forwarding. We are trying to capture email replies inside sfmc. Let's say a campaign email goes out to a customer from ...
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16 views

Correct rounding of campaign influence amount

It looks like it is a rounding error. If you look at this oppy: It’s a 1 million oppy with 2 contact roles. One of whom (Barfunkel) participated in 2 campaigns and has “responded” status. The other (...
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Type or LeadContactId NULL in Trigger.New CampaignMember

trigger cm on CampaignMember (after insert) { for(CampaignMember cm : Trigger.New){ System.debug('cm.Type '+cm.Type); System.debug('cm.LeadOrContactId '+cm.LeadOrContactId); } }...
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15 views

Campaign CTI Automation

I wanted to know if there is any support for automation of calls in salesforce. Basically, I want to automate campaigns such that we can dial calls to leads/contacts one by one (in order for all ...
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1answer
40 views

Salesforce Entry Event Campaign Does Not Pull in Contacts on Activation

When selecting a campaign from a salesforce data entry event in Journey Builder it states "Select campaigns to add members to the Journey. Only members added to these campaigns after activation ...
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54 views

Journey Builder Salesforce Data Source Campaigns not showing all Campaigns in Marketing Cloud

When I use Salesforce Data as an entry source in Marketing Cloud I'm not seeing all the Campaigns that are active on the CRM side. There are some that I am seeing but a vast majority are not showing ...
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report to track campaigns/campaign members/tasks?

I'm looking to create a report that tracks Campaigns, Campaign Members (they are all Person accounts), and tasks. Basically we want to be able to see the amount of times (and when) a Campaign Member ...
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43 views

Trigger to create a campaign when an account is created [closed]

I am trying to write a trigger that will automatically create a campaign record when a new account is created. Below is my code: trigger AddCampaign on Account(after insert) { List<...
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Pardot Campaign and user sync when connecting to a new SFDC org [closed]

We are going to merge our Salesforce org with other org. We need to connect our Pardot to new org. I had a question about CRM id which was answered clearly below by @Sanket Nagure. Thanks for that ...
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50 views

Salesforce Flow limitations

I have a flow where i want when the "Campaign Status" changes, to create new Campaign Member Status records and also update the Status of each Campaign Member. Some Campaigns have 80.000 ...
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1answer
21 views

Allow users to perform a Job only after hours

I am trying to understand or come up with a solution for the issue we currently having in our Org. We have a situation that our Marketing users are adding the existing contacts to the Campaign which ...
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28 views

Remove contacts from campaign using an apex class

I'm having an issue trying to get contacts removed from a campaign. I think it may be because I'm looking for campaign members instead of contacts, but I'm not entirely sure. I have the class set to ...
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23 views

Take action when CampaignMemberStatus is Updated or Deleted

I'm trying to run some custom code when I detect that a CampaignMemberStatus record has changed or been deleted and am having no real luck. Cannot create APEX Trigger on CampaignMemberStatus (which ...
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23 views

process builder not running to create campaign member

I want to create Process builder which will create campaign member when contact is created and below conditions met Region = EMea Account Type = Partner Partner Category = Distributor Business Unit =...
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1answer
30 views

Customizing logic in process builder

can i customize the logic in pb like this 1 AND 2 AND 3 AND (4 OR 5) AND 6 AND 7
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48 views

Using Journey Builder Advertising Campaign Activity for Facebook marketing

So what I want to to show customer a Facebook promotions ad if they have not opened the email. I am using this journey:- I am taking the audience from data extension itself. And the Facebook page I ...
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89 views

Campaign members auto-added to the campaign?

If I create a SFDC campaign and add members using a sfdc report (report type is "Contacts & Accounts") today. Will the members to this campaign automatically get added based on the sfdc ...
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1answer
99 views

Apex Code for Campaign Member List

I've been struggling with creating code (I am not a developer) for a VP where all Campaign Members with certain fields completed (CampaignMember.Article_Link__c) are displayed in a table. The goal is ...
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38 views

Campaigns with Subscriptions as "Campaign Members"

In our org we use Person Accounts, and they can be added as Campaign Members. We also use CPQ and keep tracking of customers' subscriptions. We have also added two Custom Fields "Subscription&...
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81 views

Multiple Checkbox Field values in Pardot Form(Java Script)

Create a checkbox type field with multiple values. In my Thank you java script code , I am trying to access all the checkbox values that user selected. code var prod = "%%checkbox_Field_Name%%&...
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1answer
108 views

Campaign Member Status VS Campaign Member Activity

what is the difference between Campaign Member Status and Campaign Member Activity fields? They seem quite the same and i cannot understand their difference. Campaign Member status indicates the ...
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1answer
54 views

Not able to view few fields in campaign object in workbench

I am trying to enable the field-level permission of few fields of the Campaign object in salesforce so that I can view them in workbench but unfortunately, after enabling the field level access it is ...
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50 views

Get Campaign name from _Sent dataview [duplicate]

I downloaded the _Sent dataview to my server. Now I need to join the _Sent data with the campaign names to filter. How can I get from the _Sent dataview to the campaign name?
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21 views

Mass update CampaignMember records using tuple?

I have a number of CampaignMember records containing the CampaignId and the Lead/Contact ID. Is there a way to upsert these records without having to query CampaignMember for their ID's first?
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1answer
16 views

Related Record for Contact owner of Campaign member

I am new to salesforce developing. I want to build an component that shows details related to a contact owner of a campaign member. How can I do it?
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1answer
38 views

Email using couponRow AMPscript

I have created a welcome email for customers. There is a content that is the same for everyone, but there is a block that is not the same because there are times that there will be a coupon and others ...
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44 views

How to remove contacts from campaigns once they have visited and completed the donation from email sent from marketing cloud

Configure completed donors in marketing cloud. I am working on NPSP cloud in Salesforce. We are using marketing cloud to send emails for the fundraisers, and when someone makes the donation I want to ...
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31 views

Campaign information not show in email

Want to send mail to all the campaign members. I used the following template with campaign information. salesforce can send mail perfectly, just without the campaign information. Dear member, check ...
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17 views

Suggestions for storing custom events in a campaign

So I created this custom campaign in Salesforce, where I chose Other in type column. The way my campaign happens is I send an email to a thousand people which contains a link and I'd want to track ...
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122 views

Creating campaigns in SFSC automatically creates data extension in SFMC

I am sending campaigns through salesforce, and suddenly all campaigns send from SF, its started creating a new data extension In Marketing cloud, can you please help me in finding out the reason and ...
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1answer
397 views

Marketing Cloud - Mapping between EmailID and AssetID

I am pulling campaign assets using the REST API, similarly to the method described here. However, the emails connected to the campaign are not marked as "type": "EMAIL", but as &...
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86 views

CloudPage: CampaignMember creation not working

I have a CloudPage that contains a simple form. I ask for an email address, and upon submit, the page first checks in Salesforce if a (Person)Account exists. If not, it creates one, if so, then it ...
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1answer
26 views

Process builder, false positives on multi select pick list

Using process builder I am channelling new leads to relevant campaigns based on a multi select pick list. (I know they are not considered best practice but this one is now ingrained in our org beyond ...
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1answer
138 views

How to determine when someone has been removed from a campaign (REST API)

Similar to this question, I'd like to be able to fire off a query (from an external application) to determine when someone is removed from a Salesforce Campaign. The question I linked has a good ...
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1answer
122 views

Integrate SFMC Campaigns with CRM

Is there a way to map/integrate Campaigns created within Salesforce Marketing Cloud with Campaigns on Salesforce Sales Cloud? Or are these two totally different features. Can I create a campaign in ...
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2answers
38 views

What is the best way to determine when a campaign has had a new contact added to it?

If I want to use Salesforce's REST API to return campaigns who have recently had members added to them, what is the easiest way to do so? I am trying to do this externally, using authentication ...
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1answer
42 views

Querying Salesforce Campaigns for Newly Added Contacts

I'd like to pull all of the contacts who have recently been added to a campaign using HTTP requests (from an external application). My current method is using a GET request with the URL /sobjects/...
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1answer
161 views

Test Class: How you you create a BrandTemplate for use in test class?

I am currently working on testing related to sending HTML email messages using templates. A template requires the BrandTemplateId to be assigned in order to be created. I have tried to create a ...
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1answer
62 views

Campaign Member on Contact Related list

how can I add "Campaign Member" to the Related list on the Contact object? The Campaign Member has a lookup relationship to Contact and it seems to be fine. The only object where can I show Campain ...
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1answer
31 views

What can cause disagreements in Marketing Cloud between Send email and Update records?

We have this scenario: we've sent 1818 emails to a 1818 campaign members... but, only 1516 are updated in the next action. The second action only has a few updated fields with normal values: Do you ...
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79 views

How to start and stop campaigns in Marketing Cloud?

The documentation https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/campaign.htm mentions that a campaign can be started and stopped via SOAP APIs. Where can we find ...
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1answer
78 views

Marketing Cloud - Mobile Connect Campaign Codes and Tags

In Mobile Connect you can create a Campaign to associate with your SMS messages. Can someone explain to me the purpose of the 'Campaign Code' and 'Tag' option. Surely if it's for reporting then the ...
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1answer
86 views

Utilizing Date Time Lookup in AMPScript on Marketing Cloud

I'm trying to run an AMPScript in my emails where I'll be able to link in some meta data on my subscribers. I'd like to utilize when they signed up as a point to discern if the subscriber is new, ...
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1answer
242 views

Cross reference error when trying to add campaign member

I am trying to manually add a contact as a campaign member to a campaign and am getting a cross-reference error. When I try this in Classic, I receive the error graphic I am posting in this post. It ...
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1answer
183 views

How we write trigger on campaignMember, When we added any contact A into the campaignMember [closed]

How we write a trigger on campaignMember. When we added any contact A into the campaign member. I need to add all contact into the campaign member who is associated with the account of contact A. ...
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1answer
779 views

ui.services.connection.api.PartnerConnectionException: INVALID_FIELD: salesforce

I gave permissions on Campaign to some profile - Read, Create, Edit And on OWD I gave to the Campaign member - Controlled by Campaign. When I entered Campaigns from a user in that profile- I see ...
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1answer
211 views

Campaigns tab not visible to admin, yet visible to other users

As an admin, I cannot make the Campaigns tab visible to myself. I have checked everything that I can think of, but no success: OWD Checkbox 'Marketing User' for my user account Access to Campaigns ...

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