Questions tagged [automationstudio]

Automation Studio is a Marketing Cloud application used to execute multi-step marketing and data management activities on an immediate, triggered, or scheduled basis. Use Automation Studio's workflow canvas to build simple or multi-step automations.

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1answer
138 views

Can we overwrite Filtered DE?

We are importing data from CRM to a DE. What I want to do is to send out a welcome email to newly added subscribers on real time. For this I have created a data filter using joindate = today on main ...
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2answers
2k views

How to move data from a list to a data extension

I need to create a automation that extracts and drops a entire list onto the FTP each day. My issue is that the data lies within a list. Is it possible to create a query that populates a data ...
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0answers
49 views

Customer enter directly to day 10 rather than going through day 1,2,5

I would like to know, if it is possible for a customer to enter the journey at later date and continue the journey from that day. Example - I am going live today, my journey is scheduled from Day 1, ...
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1answer
312 views

How to create an Automation Studio exclusion AMPScript to filter the users of the last hour?

I would like to send an email to the users of my Exact Target list after a certain amount of time. In order to do this, I set up a workflow in Automation Studio with a Send Email task. Inside the ...
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2answers
610 views

Emailing Report - Automation Studio

Is there a way to Email a Scheduled Report (created using SQL) in Marketing Cloud Automation Studio?
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1answer
657 views

Marketing Cloud Automation Studio Triggered Automation not sending to all emails on Data Extension

We have a Triggered Automation email setup through Automation Studio that's not sending to everyone in the Data Extension (DE). The trigger is the new csv file dropped into the Enhanced ftp. The ...
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1answer
573 views

DE manipulation in Automation Studio

I'm trying to write a SSJS script in Automation Studio. I want to retrieve column values from one DE, clear that table, and write that column data to another one. (Among other things.) In a prior step,...
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1answer
562 views

How to debug Automation Studio Audiences?

I've set up a triggered automation, that listens to csv-uploads and imports them into a data extension (using overwrite). Furthermore, I created a simple journey that uses this automation's audience ...
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1answer
574 views

Accessing Substitution Strings with SSJS in Automation Studio

I'm trying to drop a file into a particular FTP folder, and run a script that needs to access the file name. I know that %%BASEFILENAME_FROM_TRIGGER%% can give you the file name minus the extension, ...
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1answer
332 views

journey not putting a watermark on the data extension

when using automation studio audience to inject contacts into the journey, the journey is not doing a watermark and the same contact is receiving emails again and again instead of just sending to the ...
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1answer
2k views

Date manipulation Function SSJS

I want to delete the records from Data Extension based on Date Field in my DE i.e. I want to delete record which were created date before 30 days.But I didn't find date manipulation function in SSJS ...
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1answer
67 views

Automation Log in Marketing Cloud location?

Can somebody tell me where can i find the automation log from automation Studio within the Marketing Cloud? I am unable to find this file, or a resource to direct me to the file.
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1answer
538 views

Marketing Cloud Query Activity in Automation

I have created a query activity that selects all fields from data extension DE1 and I set DE2 as target data extension. By running the query activity manually, records are copied from one data ...
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2answers
368 views

Activating Multiple Triggered Automations across Business Units?

Has anyone ever had any success in starting multiple triggered automations across multiple business units based on a single file drop? It would appear that only a single triggered automation can be ...
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3answers
2k views

How to refresh a data extension on a timer?

How do I setup a filtered data extension to automatically refresh on a daily basis at a specific time? Can I use Automation Studio to achieve this?
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2answers
89 views

Delete Automations through API

Is it true that you can only create new automations through API, and not deleting them? We have a client, that by mistake made 9000 automations, and now we want to remove them through the API, instead ...
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2answers
1k views

Tracking a specific click in an email

I am trying to track (update field in DE) when a subscriber clicks on a link in an email I send. I'm using a decision split (click tracking) but this feature tracks all links in my email. How can I ...
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3answers
795 views

Marketing Cloud Journey Interaction not injecting any contacts

I have created a New DE having 5 fields EmailAddress FirstName LastName LinkClicked SubscriberKey Used for Sending Yes Used for Testing Yes Of these Fields, LinkClicked and SubscriberKey are blank ...
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0answers
203 views

Import Automation error

I have an import activity. When I run manually it works fine and add records to data extension from SFDC report. When I run through an automation it throws an error. Looks like a security issue but ...
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1answer
621 views

Want to populate a Data Extension using Query from another Data Extension

I have 2 Data Extenstion DE1 and DE2. I want to insert data into DE2 based on conditions of DE1. Say DE1 has data SID LinkName S1 Link1 S1 Link2 S2 Link1 ...
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1answer
643 views

Do we have a way to get Heat Map functionality for emails within a Journey Builder. Currently, it is only available for emails in Automation Builder

I want to know if there is a way to do Heat Map Reporting for emails within a journey builder interaction. If there is no way to do Heat Map Reporting in Journey Builder, what are some alternative ...
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1answer
456 views

Email Send Error - Skip bad sends only or Have Email alert sent on error

I had a small error in my email sends recently that stopped over 50K emails from going out because there was a crazy unlikely Ampscript error on 2 of the messages. I completely understand that this is ...
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1answer
804 views

How to Fire Event (Interaction Event) without data values?

How to fire event i:e Interaction Event after adding multiple rows to data extension linked with journey builder using REST API ? PS: I know you can fire the event sending all required field values ...
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1answer
351 views

Fire Event Activity REST

Is there any way I can trigger the journey builder event via API, the same way you do using automation. I know you can fire event using this REST call https://code.exacttarget.com/apis-sdks/rest-api/...
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1answer
611 views

Automation Studio Repeat Every 10 minutes

I need to automate an activity to run every 10 minutes. I was able to schedule earlier as every minutes option was available (see attached) now I can not see this minutes option at all. Do I need ...
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1answer
1k views

Starting Automation Program using SOAP API

I have struggling to get the SOAP API work to start the Automation Program. Below is the call I am using. It is returning OK status but the program doesn't start. <soap:Envelope xmlns:soap="http:...
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1answer
46 views

Triggered send duplication query?

I have setup an EnhancedFTP triggered automation. In the automation studio it looks like this as I'm using 4 filter's to send 4 different variations of an email. My problem is: I only want to ...
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1answer
264 views

File Triggered Automation picking up old files

I am setting up a File Triggered Automation with a name starts with 'Contacts'. The files come across with a date stamp 'Contacts20160831.txt'. When I drop a file the import works correctly. If I drop ...
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1answer
87 views

Move Tracking Extract to Export Subfolder

I have a data extract (Standard Tracking Extract) that I created in Email Studio under Interactions. I built an automation that I'd like to schedule on a recurring frequency daily. However, the ...
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1answer
477 views

How to update column name from _Contactkey to Contactkey?

Any one please help me to update column name from _ContactKey to ContactKey i.e removing the _(underscore) through query activity in marketing cloud. Thanks, Rajesh
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1answer
371 views

Send via Automation studio

Does Automation Studio allows users to define the parameters for a send. I believe in Journey builder we can do so.
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1answer
417 views

SFTP connection from salesforce to Globalscape

I need to connect my salesforce instance to Globalscape(file transfer suite) using a SFTP conncetion to extract a flat file. I am looking for a freeware so that I could automate the same through a ...
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3answers
1k views

Can Automation studio be scheduled less than once a hour

Due to one of the critical requirement, we would need to run the automation studio, less than once a hour. Has anyone have an idea if Salesforce support would be able to enable running automation ...
0
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1answer
97 views

Send email when non-claimed vouchers is less than 2000

I have a data extension setup with the following columns: CouponCode | EmailAddress | IsClaimed | CustomerID This code then claims the vouchers by writing CustomerID/Email Address next to the ...
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1answer
155 views

Status codes of Program object?

I am retrieving the status of an Automation and do not know what the status codes represent. I've seen documentation on this, but can no longer find it. 2 and 3 are being returned most frequently: &...
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2answers
169 views

Automated Email to only send once

I have a list of subscribers inside a data extension. One of the fields is GamePoints. If a subscriber has more than 10 GamePoints I want to send an e-mail to remind them. I am able to do this using ...
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2answers
278 views

Not getting any results for Date query

I am running the following query in my account to get all subscribers that have a departure date in 3 days: SELECT SubscriberKey FROM [Trip] WHERE Date_of_Departure = DATEADD(day, +3, GETDATE()) ...
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1answer
605 views

Simple Automation studio question

Hi can anyone assist with some basic automation studio questions? I am new to Marketing Cloud but simply want to trigger an automated email send to those who do not open an email in 7 days time. i ...
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1answer
402 views

missing Email Send Throttling in automation studio

there is a 'Email Send Throttling' feature in 'User Initiated Emails' but does anyone know if the same feature can be used in Automation Studio? i can't find the answer anywhere
2
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1answer
189 views

Sending the same email for different groups

I have a data extension with the base that I want to send a email to them. But I want to send to some part of them at hour X and for other part at hour Y. Actually, I have 24 segments, each one for ...
1
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1answer
853 views

Exact Target query activity in Automation studio [closed]

I am new to Exact Target and i seek some help from the peoples here.And I have one requirement regarding journey builder and I don't know how to start.It will be very very helpful for me if someone ...
0
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1answer
46 views

Adding Activities to an existing Automation

I wanted to know if it is possible to Add Queries and imports to an existing Automation. Can I edit the Automation and add my activities when the Automation is not running or do I need to copy the ...
2
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0answers
292 views

ExactTarget - Automation - SOAP API deserialization

When using the C# library and SOAP to retrieve an automation, the AutomationTasks property will always be null even though the SOAP envelop of the response actually contains the AutomationTasks Node. ...
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1answer
168 views

Marketing Cloud Automation Studio Folders

I'm looking at automation studio, and there is an entire column dedicated to folders. But I cannot find how to create a new folder. Where is this?
2
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1answer
118 views

Populate DE after send with Job info

I am currently working with Data Extensions (DE) and Queries inside the Exactarget web platform. I have a DE (let´s call it Input-DE) which is updated daily with new emails and some other infos (let´...
1
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1answer
169 views

Fire Automation each time data come into DE

My goal: Send a mail to a contact who get added in a data extension. As far as i understand Journey builder(JB) cant do this automaticly, you need to use Automation studio to fire an event to the JB, ...
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4answers
1k views

ExactTarget Automation Studio — sending multiple emails in one automation

We are a large cultural institution that produces hundreds of events every year. I am trying to set up an automation inside of ExactTarget Automation Studio which would send "You are coming" emails to ...
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1answer
1k views

Query activity for records created today not working

I'm in the process of setting up a triggered automation that follows the process Upload to FTP > Import > Wait > Query > Wait > Send Email (to the target data extension of the query). I'm currently ...
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1answer
302 views

Birthday campaign with Mobile connect(sms)

My team was working on a SMS birthday campaign which expected to use Mobile Connect and the Automation studio send out daily. So far we successfully fire the event hence the data extension in Email ...
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2answers
1k views

SFMC - Triggered Send as Fire Event in Scheduled Automation

All, We have requirement in which the first step of Automation should be a Triggered Send ( Sending an email based on the Salesforce custom field). Procedure will be like : Triggered Send ( Update ...