Questions tagged [automationstudio]

Automation Studio is a Marketing Cloud application used to execute multi-step marketing and data management activities on an immediate, triggered, or scheduled basis. Use Automation Studio's workflow canvas to build simple or multi-step automations.

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1answer
852 views

Automation Studio Repeat Every 10 minutes

I need to automate an activity to run every 10 minutes. I was able to schedule earlier as every minutes option was available (see attached) now I can not see this minutes option at all. Do I need ...
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1answer
1k views

Starting Automation Program using SOAP API

I have struggling to get the SOAP API work to start the Automation Program. Below is the call I am using. It is returning OK status but the program doesn't start. <soap:Envelope xmlns:soap="http:...
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1answer
49 views

Triggered send duplication query?

I have setup an EnhancedFTP triggered automation. In the automation studio it looks like this as I'm using 4 filter's to send 4 different variations of an email. My problem is: I only want to ...
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1answer
281 views

File Triggered Automation picking up old files

I am setting up a File Triggered Automation with a name starts with 'Contacts'. The files come across with a date stamp 'Contacts20160831.txt'. When I drop a file the import works correctly. If I drop ...
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1answer
104 views

Move Tracking Extract to Export Subfolder

I have a data extract (Standard Tracking Extract) that I created in Email Studio under Interactions. I built an automation that I'd like to schedule on a recurring frequency daily. However, the ...
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1answer
588 views

How to update column name from _Contactkey to Contactkey?

Any one please help me to update column name from _ContactKey to ContactKey i.e removing the _(underscore) through query activity in marketing cloud. Thanks, Rajesh
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1answer
413 views

Send via Automation studio

Does Automation Studio allows users to define the parameters for a send. I believe in Journey builder we can do so.
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1answer
480 views

SFTP connection from salesforce to Globalscape

I need to connect my salesforce instance to Globalscape(file transfer suite) using a SFTP conncetion to extract a flat file. I am looking for a freeware so that I could automate the same through a ...
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3answers
2k views

Can Automation studio be scheduled less than once a hour

Due to one of the critical requirement, we would need to run the automation studio, less than once a hour. Has anyone have an idea if Salesforce support would be able to enable running automation ...
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1answer
102 views

Send email when non-claimed vouchers is less than 2000

I have a data extension setup with the following columns: CouponCode | EmailAddress | IsClaimed | CustomerID This code then claims the vouchers by writing CustomerID/Email Address next to the ...
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1answer
216 views

Status codes of Program object?

I am retrieving the status of an Automation and do not know what the status codes represent. I've seen documentation on this, but can no longer find it. 2 and 3 are being returned most frequently: &...
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2answers
187 views

Automated Email to only send once

I have a list of subscribers inside a data extension. One of the fields is GamePoints. If a subscriber has more than 10 GamePoints I want to send an e-mail to remind them. I am able to do this using ...
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2answers
283 views

Not getting any results for Date query

I am running the following query in my account to get all subscribers that have a departure date in 3 days: SELECT SubscriberKey FROM [Trip] WHERE Date_of_Departure = DATEADD(day, +3, GETDATE()) ...
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1answer
661 views

Simple Automation studio question

Hi can anyone assist with some basic automation studio questions? I am new to Marketing Cloud but simply want to trigger an automated email send to those who do not open an email in 7 days time. i ...
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1answer
415 views

missing Email Send Throttling in automation studio

there is a 'Email Send Throttling' feature in 'User Initiated Emails' but does anyone know if the same feature can be used in Automation Studio? i can't find the answer anywhere
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1answer
213 views

Sending the same email for different groups

I have a data extension with the base that I want to send a email to them. But I want to send to some part of them at hour X and for other part at hour Y. Actually, I have 24 segments, each one for ...
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1answer
864 views

Exact Target query activity in Automation studio [closed]

I am new to Exact Target and i seek some help from the peoples here.And I have one requirement regarding journey builder and I don't know how to start.It will be very very helpful for me if someone ...
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1answer
47 views

Adding Activities to an existing Automation

I wanted to know if it is possible to Add Queries and imports to an existing Automation. Can I edit the Automation and add my activities when the Automation is not running or do I need to copy the ...
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0answers
319 views

ExactTarget - Automation - SOAP API deserialization

When using the C# library and SOAP to retrieve an automation, the AutomationTasks property will always be null even though the SOAP envelop of the response actually contains the AutomationTasks Node. ...
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1answer
268 views

Marketing Cloud Automation Studio Folders

I'm looking at automation studio, and there is an entire column dedicated to folders. But I cannot find how to create a new folder. Where is this?
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1answer
126 views

Populate DE after send with Job info

I am currently working with Data Extensions (DE) and Queries inside the Exactarget web platform. I have a DE (let´s call it Input-DE) which is updated daily with new emails and some other infos (let´...
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1answer
176 views

Fire Automation each time data come into DE

My goal: Send a mail to a contact who get added in a data extension. As far as i understand Journey builder(JB) cant do this automaticly, you need to use Automation studio to fire an event to the JB, ...
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4answers
1k views

ExactTarget Automation Studio — sending multiple emails in one automation

We are a large cultural institution that produces hundreds of events every year. I am trying to set up an automation inside of ExactTarget Automation Studio which would send "You are coming" emails to ...
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1answer
1k views

Query activity for records created today not working

I'm in the process of setting up a triggered automation that follows the process Upload to FTP > Import > Wait > Query > Wait > Send Email (to the target data extension of the query). I'm currently ...
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1answer
323 views

Birthday campaign with Mobile connect(sms)

My team was working on a SMS birthday campaign which expected to use Mobile Connect and the Automation studio send out daily. So far we successfully fire the event hence the data extension in Email ...
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2answers
1k views

SFMC - Triggered Send as Fire Event in Scheduled Automation

All, We have requirement in which the first step of Automation should be a Triggered Send ( Sending an email based on the Salesforce custom field). Procedure will be like : Triggered Send ( Update ...
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1answer
350 views

How can an Automation be deleted using ExactTarget SOAP API?

I have a delete request coded using the SOAP API and the response back is: AutomationDelete:["Delete Access is denied!", 0]"Error" Is the action truly denied or am I not writing the code properly? ...
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1answer
1k views

Automation Studio error: Automation cannot be Performed. Automation has been marked as deleted

I have an issue where I can no longer start an Automation using the Fuel SOAP API. This used to work but has stopped working and I'm wondering if it's working for anyone else. I've created a new ...

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