Questions tagged [analytics]

Analytics refers to anything that can be done with reports and dashboards. There is a REST-based Analytics API and an Apex Analytics API.

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17 views

Need to know about Analytics in Salesforce Classic [closed]

Currently we are using Salesforce Service Cloud console in classic and our client are really interesting to know how to use Analytics with this. But as I have gone through most of the available ...
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19 views

Contact Data Portability Report has wrong data

I ran Contact Data Portability Report for a subscriber. I have few questions on the results: Can a unique Subscriber Key have multiple Subscriber IDs? This email was never bounced, still it has '...
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18 views

How to see how many leads particular user qualified?

I am preparing a dashboard for my client. It is a side thing, I do mostly ads for them but I said I could try to help with salesforce. Basically, my client wants to know how many leads each of our ...
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11 views

Dynamic SAQL Wave Analytics

I'm trying to use IN operator in my SAQL dynamically while doing callout using rest API. If I'm trying to use hardcoded in operator it’s working. Working: q = filter q by 'Category' in ["...
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23 views

Triggered Sends Tracking - Queueing Report - Marketing Cloud [duplicate]

Is there a way to create an alert or report in Marketing Cloud, so that you're notified any time a triggered send queues over a certain amount or a certain time period, e.g. Welcome Emails has had 30 ...
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47 views

Einstein Analytics: Cannot delete “Queries with Errors” in Dashboard

I am designing a dashboard using Einstein Analytics. The dashboard has come very far with change in multiple dataset widget. So, before retrieving the dashboard using sfdx, I was cleaning up unused ...
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1answer
28 views

Where do I see the tracking for Keyword of Email Activity in Journey?

When placing an email on the journey, we have in the advanced options the item "Add a Keyword". The documentation(https://help.salesforce.com/articleView?id=...
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36 views

How to filter for the special character “,” in reports?

I want to create a report which will display the records in which the first name contains the special character such as ",". I added the above criteria as the First name Contains ",&...
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13 views

Splunk Event Log interval

We have our Splunk instance connected to an API user per the specs of the Splunk App for Salesforce. One of the things we are trying to get more insight into is the event log so we can create alerts, ...
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13 views

Unable to Update the format of the images used in Einstein Analytics Template

I generated a Template for analytics app using Vs Code and Salesforce CLI,after that I found out that somehow the images that were used in that analytics app were in "svg" format which is ...
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26 views

Analytics Result Binding

I try do do a result binding which should do the following: The table SalesData_Extern_2 displays all the Accounts in the dataset. The selected Accounts should filter a chart SalesData_Extern_6, but ...
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411 views

When to use Tableau or Einstein Analytics for Advanced reporting

When Salesforce native Reports, Charts and Dashboards are not enough and you needed advanced functionality like: Dynamic discovery of data instead of pure display integrate external data sources ...
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25 views

Transforming .csv Discovery Report into pipe delimited Marketing Cloud

We would like to export a Marketing Cloud Discovery report. Marketing Cloud only gives you four options for download or SFTP: .csv, pdf., .xlsx, .xsl . Is there a workaround for transforming a ...
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1answer
60 views

Collect Tracking Code - SetUserInfo

I am configuring SetUserInfo but with a small customization, here is what I am trying to do: <script src="//xxxxxxxx.collect.igodigital.com/collect.js"></script> <script type=&...
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11 views

How to track the subscriber clicks activity details on the cloud landing page?

I have set up a cloud landing page using the classic editor and I'm going to set up an email campaign that will redirect to the cloud landing page. I'm aware that we can pull the details of the ...
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1answer
72 views

Perform tracking using trackPageView or EventTracking

We implemented Collect Tracking Code in our website and It's working fine. But beside collecting Page Views we need to be able to collect events triggered by an user/client during the interaction in ...
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37 views

NoErrorObjectAvailable Script error in Analytics studio

I am trying to delete a dataset stored in my private app. It keeps giving me the below error:- This page has an error. You might just need to refresh it. [NoErrorObjectAvailable] Script error. I ...
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24 views

SFMC Web & Mobile Analytics for cloud pages

We have noticed that MC is automatically adding the tracking script into the CloudPAge landing pages we create. <script type="text/javascript" src="http://7326528.collect.igodigital....
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29 views

Adoption Analytics Dashboard -Unused assets show recent last accessed date

I have set up the adoption Analytics App . In Adoption Dashboard, under the unused assets , I see the last accessed date is of a very recent date. Can anyone please help me understand if this is a ...
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36 views

Is there a way to import data to analytics from third party sources?

I have created a journey with custom activity which sends SMS via third party provider, who provides delivery reports. I can view the delivery reports on providers portal. They also provide an API for ...
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1answer
110 views

About use of additional parameters for UTM tagginng in emails links and making them dynamic

I have enabled WAC and use of additional parameters for UTM tagging in emails. But what I would want to do is use [__AdditionalEmailAttribute3] inside email links so that I can make its value dynamic. ...
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26 views

Tracking Unsubs and New Subscribers

So, I have two brands within the same BU and want to report on the total unsubs and total new subscribers on a monthly cadence. Normally this would be easily done with a List Growth Over Time Standard ...
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1answer
73 views

Salesforce Einstein get dataflowjob status REST API

I was able to call a dataflow through REST API with the following: Request: /services/data/v48.0/wave/dataflowjobs Request Body: { "dataflowId": "02K2w0000009xxxxx", "command" : "start" } ...
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102 views

SAQL / Einstein Analytics query multiple relative date filters

How do I apply additional date filter logic to a query as shown here where grouping by date case closed (month)? I need to add an additional constraint for each month group where only cases created ...
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105 views

Download Formatted Excel Reports Using the Reports REST API

I need to Download Formatted Excel Reports Using the Reports REST API. I read the following Document(Page No. 51) and Wrote c# code to get the Report. Document : https://resources.docs.salesforce....
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97 views

page Action in pardot not working

Please help me I created a page action in pardot so that i can track that page view but it is not working "https://netrocon.com/how-to-get-the-most-out-of-pardot-page-actions/" is the link that i ...
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10 views

How to manage with Base64 in sfdcDigest Analytics?

I try to get LogFile field from EventLogFile in "Default Salesforce Dataflow", but sfdcDigest doesn't support base64. Is it possible to inject some script before this opperation to decrypt that field ...
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25 views

Track multiple domains using Web & Mobile Analytics Marketing Cloud [duplicate]

I want to track my custom links that is present in my website in to Marketing cloud. like how many times someone click on my facebook page link from website like that how we can do that? Please Help ...
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1answer
59 views

Monitor user's activity - login and logout

I am trying to understand how can we know our user's activity each day on Salesforce. The aim is to know how much time each user spend in Salesforce each day, where the triggers are login at morning, ...
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22 views

Analytics unable to get all reports

I am using the end point below to retrieve all available reports to my profile. https://eu9.salesforce.com/services/data/v41.0/analytics/reports However I am only able to get the following, which is ...
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1answer
130 views

How can we enable Einstein Analytics in salesforce org? Do we need to purchase license?

How can we enable Einstein Analytics in salesforce org? Do we need to purchase license? Can we enable Einstien Analytics in developer org?
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1answer
102 views

Reporting on Advanced Content A/B Test blocks

I've set up some content items in Content Builder that use an A/B test content block. I'm testing two different images. How can I report on the performance of emails that use image A vs image B? Can ...
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86 views

Discover Reports - time of back end data refresh

I've setup a daily master Discover report to show main email metrics for the previous day. This runs at 7am EST. For the past few days it hasn't updated with the previous day's data following its ...
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1answer
133 views

track user analytics web

I would like to try to track the user with the collect via the web and analytics tool. I inserted the collect shown in the documentation Basic web observation code <script type = "text / ...
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1answer
63 views

Enable Einstein Analytics

We contracted a company to implement some of their products in our org, one of them is based on Einstein Analytics, so it requires Einstein Analytics to be enabled. If we don't have an add-on license ...
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1answer
54 views

Analytic Report Chart not working in iframe

What I am trying to do is to land on the actual report after clicking on chart which is rendered on VF page using Iframe. First I have used <analytics:reportChart> tag on the VF page to see the ...
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1answer
33 views

Deployment of managed Package with Analytics fails because of Integration User Permissions

Dear Stackexchange Community, We´ve created a managed package witch contains several Analytics components. When we try to install it on a "Salesforce Analytics Development Org" or any Scratch Org ...
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168 views

Programmatically: Export Einstein Analytics Dashboard as Image or PDF

is it possible to export an Analytics Dashboard programmatically? Programmatically could be APEX or any API like the Analytics API. The three Options i tried are via "Print Preview": Did not found ...
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2answers
192 views

What are the correct steps to get data back from an AppAnalyticsQueryRequest?

Background: I have a managed package that is actively being used by other organizations. The end goal is to be able to appropriately pull app analytics from Salesforce so that I can better understand ...
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1answer
160 views

See dashboard as non logged user in community

Is it possible, as a non logged user, to see report and dashboard in community when it is open to non logged user? And for analytic dashboards?
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1answer
193 views

Formatting a derived measure that was calculated from multiple datasets

I understand how to format a derived measure using the XMD. But here, my derived measure comes from multiple datasets. Here is my SAQL: q = load "Dataset1"; q = group q by all; q = foreach q ...
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1answer
77 views

How to setup website tracking in salesforce marketing cloud org [closed]

In the marketing cloud there is feture for tracking website user, visitors. How do we get MID/Businees unit id (in tracking code setups it's asking for)?
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1answer
26 views

Analytics Builder - Incorrect Email Metrics

Whenever we pull an email send report using the 'Recent Email Send Summary Report' we have particular jobs whose delivery rates are lower than their open rates. often the delivered counts are 1 or 2 ...
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224 views

Export Einstein Analytics Datasets

Is there a way to do an automatic export of records periodically from Analytics Datasets? I need to send the records to a Data Warehouse Server.
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1answer
135 views

Can I send data to Salesforce Analytics / Einstein as JSON and not CSV?

The Salesforce Analytics / Einstein API documentation says that in order to upload actual data to the datasets you need to prepare CSV files and JSON is used only for metadata. Is there any way to ...
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37 views

Analytics Builder - Differenciate views between 2 different landing pages

I currently have 2 different Landing pages live, created with Web Pages in Marketing Cloud. Both landing pages have the same tracking code so I can track views and referring sites in Analytics Builder....
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46 views

Export analytics from MarketingCloud to Google Analytics

I have a big bunch of data from the past 3 years about more than 20 Triggered Sends delivery process. This data exists in MarketingCloud and is what system provides on the Tracking Send feature. is ...
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1answer
1k views

Salesforce Analytics Dataflow - Aggregating datasets?

Assume I have a dataset like such: Cart Data ---------- oId cId iId $$ 1 C1 . 2 1 C1 . 3 1 C2 . 3 2 C1 . 1 3 C2 . 3 3 C3 . 4 4 c4 . 5 4 c4 . 5 5 c2 . 4 6 ...
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1answer
561 views

Bucket Field in Einstein Analytics Dataflow?

Can we create a bucket field within the Dataflow itself? I know we can do it using Dataset recipe but we can not use it as recipes are not supported in App template. I have Student Object and need to ...
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2answers
192 views

Journey uses engagement split but number of opens are not getting captured accurately

I have a journey that sends an email and then wait for 10 days after which based on whether the contact has opened an email or not, it sends the follow-up email in the 'No' path. When I track the ...

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