Questions tagged [account]

Accounts are your organization’s customers, competitors, and partners. Each account stores information such as name, address, and phone numbers. For each account, you can store related information such as opportunities, activities, cases, partners, contracts, and notes.

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1answer
14 views

Can't Convert to String some special Chars

I have a file to insert Accounts ,but some fields like account name have values with special characters like 'ñ' ,and Im having this error "BLOB is not a valid UTF-8 string" when I execute this query: ...
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0answers
14 views

Related Contacts in the Products

I have Four Objects(Account, Case, Product & Contact). All three Object is associated with the Account & we are fetching Product details in the Case Object base on the Contact Object. ...
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3answers
59 views

Create sObject dynamically

I ve tried this script to create accounts from excel file and it works,but if this file had more fields ,I would have to store their values one by one.Is there a way to do this mapping using something ...
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29 views

How to create new sub-account using REST API? [closed]

I want to create a sub-account(i.e. child account) using the REST API. It looks like official documentation: Create Multiple Records, doesn't have enough information regarding this. Any help is ...
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15 views

Data does not show with Related Lookup Custom to Account

Inside Setup->Object Manager, I have created 2 custom tables (Driver__c and Vin__c) I went into my Driver__c table, created a new Lookup(Account) field and set a Filter that links Driver__c....
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18 views

External URL Link extremely low

I have currently implemented a button on the account page with a formula that opens a URL based on an external customer ID (Magento). Functionality works great but when I use the button the new window ...
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12 views

Creating a “Products Used” grid on Account object - need help linking products to the grid

I am creating a 3 x 4 tile grid that will list 12 banking products (checking account, mortgage, credit card, etc.) and will place this on the account object. The idea is that if a client has the ...
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1answer
19 views

How to select a full account [duplicate]

I would like to create a variable called acc and to select a full account that is inside my accounts: Something like : Account acc = [select account from account where name='p2']; That would save ...
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1answer
39 views

How can I display the asterisk missing in first name and title after I made them mandatory

I want to make "salutation" and "first name" fields mandatory in the account creation form. I've added validation rules and it works but I can't see the asterisks and it's not intuitive for the ...
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2answers
23 views

Attempt to de-reference a null object error while accessing field in the Account object

I have a Quote__c object which has a field named FieldTpReferAccount__c which refers to Account. The Account object has a custom field named FieldInAccount__c. I need to update FieldInAccount__c in ...
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21 views

Restricting picklist values on Opportunity, when field is a formula text

I have a situation not sure how to solve. Trying to make a pick list field with 4 choices for all users except Administrator and 2 specific users. There will be 15 other choices for Administrator ...
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12 views

Einstein Dashboard Account Default

So I am trying to implement a dashboard for my sales account that has specific data based on which account the dashboard is inserted to. My problem is that I am not sure how to specify which data is ...
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1answer
35 views

Account owner not able to add Account Team

I'm facing a issue where an Account Owner is not able to add Account Team Member. He is able to see all the users but still after clicking Add Team Member button, option to select user is not visible. ...
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1answer
41 views

Variable does not exists?

I cannot compare the value of two different list field(ie name) Getting me error Variable does not exist: Name List<Account> actLst = new List<Account>(); Set<String> ...
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1answer
24 views

Formula field to count total Accounts linked to Campaign via Contact

Is it possible to count the total number of Accounts (via Contacts) within a Campaign? I would like a field that says something like 'Accounts in Campaign' alongside the other similar fields shown ...
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20 views

Need to remove View Relationship button from the Contact related list on Account

Picture Showing View Relationship button Hi, I have a related list of Contacts on Account and I am seeing this view Relationship button, any idea how to remove this?
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0answers
16 views

What is a “pending connection” that might be preventing me from deleting a contact and account?

As I'm trying to do some cleanup in a customer's org, I face the following problem when deleting an account: Your attempt to delete Mr. Robert Jefferson could not be completed because it is ...
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1answer
67 views

How do I roll up an Account Hierarchy and keep all children in sync?

Problem My org has many extremely complicated account hierarchies because of our client type. I have an ask: to stamp all accounts with sum of all of the accounts sales volumes in the hierarchy on ...
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34 views

mass merge accounts - tool suggestion anyone?

We have 2 sets of accounts in one org and would like to merge them. They are currently separated by Account Record Types, so I'm really asking if there is a way to merge 2 record types into one. We'd ...
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44 views

How can I display account hierarchy from community (customer account portal)?

I launch a community with the customer account portal template. The account hierarchy is launched in Salesforce. But when I switch to the community, I don't see the account hierarchy, and the button ...
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2answers
76 views

Data import from data loader: maintaining the hierarchy on Account records

I have some accounts where ParentId is null which I want to populate. Here is my csv sample data So I want the record to be associated with Account1 which has ExternalId__c as "4ab1dc5e-24cc-1405". ...
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1answer
21 views

How to Add fields to step1 in Merge my accounts screen?

On click of "Merge Accounts" action link from account page it will take us to merge/accmergewizard.jsp wizard where we can Merge Accounts by Finding Accounts. On click of Find Accounts button you will ...
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2answers
67 views

Before Trigger is not picking up BillingCountry on the Account Object

My class is suppose to pick up The Billing Country and Billing Postal Code and populate the state based on those two fields, however when debugging the before trigger It doesn't pick up the Billing ...
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1answer
26 views

How is user gaining ownership of an Account?

Upon changing the case access of a child role from "can edit all cases associated with accounts that they own" to "cannot access cases that they do not own" a user can no longer access a case. However,...
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1answer
29 views

Role hierarchy not having Partner Manager and Partner Executive Role

I created a user by convert lead to contact and then enabling the partner account and enabling the partner user. I was able to create the user but when I edit the user to select a different role I ...
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1answer
46 views

How to get all account IDs with only one opportunity which is in 'New Opportunity' stage using SOQL query?

I attempted using this query, however this gets all accounts that have one related opportunity in the 'New Opportunity' stage, but the account may have more related opportunities in any other stage. ...
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1answer
146 views

Method Does Not Exist error message

My class subtracts the values of child account number fields from the current values of it's parent account number fields in a hierarchy. I need this class to run everytime a child account changes its ...
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3answers
20 views

Account Name not displaying

I created this formula field to display a hyperlink to the direct parent account on whatever record a user is viewing. For some reason the link displays the account Id number and not the actual name ...
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0answers
45 views

Store Credit Card information in Account Object in Salesforce

I wanted to check if we can store CredtiCard information (Using Encrypted Field) on Account Object in Salesforce and would it still be PCI Compliant? Thanks Ritu
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1answer
20 views

How to get the Email field in a SOQL query mapped from a custom Opportunity field?

I have custom field in the Opportunity object that is a Lookup and maps the Opportunity object to the User object. I'm trying to write a query that retrieves fields from the Opportunity, and also ...
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1answer
17 views

Add required custom field only to the business account and not the person account

When I create custom fields(required fields) in the account object, the fields get added to both person account and business account. How do I make those fields only available for the Business account?...
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2answers
27 views

Updating Standard Field

I have a custom field that is a lookup to the standard parent field to use in place of it for a functionality on the Account object. I now have a requirment for the standard parent field to have the ...
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1answer
43 views

Field update workflow not updating field value

There is an object called CustomerOfTheWeek. It has a lookup field called Account. There is another field called Account Type, which is a field update (+ workflow rule) which for the purpose of ...
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5answers
45 views

Field type for lookup

The client has an object with multiple fields. One field is to choose an account. Another field is customer type. Customer type is currently a picklist, but the client wants to change it to a lookup ...
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3answers
46 views

Trigger that updates a standard field

I want my trigger to update the name of the standard Parent Account field to the name of the custom Parent_Account_for_LAM field whenever it is updated. But I keep receiving this error: Error:Apex ...
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1answer
22 views

action on account shows as General Notes

I have created an action on accounts (Activity Log) tab below. The action is based on target object task. They are all showing as General Notes in the Next Steps. One of the fields I have in the ...
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196 views

Could not get any response using Postman

I have been making a post call to Account from postman but I am unable to create a Account. But I am successfully create a push Topic.
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2answers
85 views

Restrict access to picklist value to specific users

Disclaimer: I am rather new to Validation Rules (and Salesforce in general) and GREATLY appreciate any assistance this community could offer I am attempting to lock down 3 picklist items from the ...
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1answer
27 views

Error trying to remove account from list

When I run the button this error appears: Cannot modify a collection while it is being iterated. public void removerConta() { List<ContaVinculada> listContasRemover = new List<...
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2answers
36 views

How can I use a SOQL query to get the number of AccountTeamMembers on an account?

I can write something like this to give me the AccountTeamMembers on all accounts select Id, (SELECT Id, AccountId FROM AccountTeamMembers) From Account but I don't know how to just get the count of ...
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1answer
132 views

Create Recurring Series of Tasks in lightning experience issue

In my Account layout in each Account record I have a related list allowing me to create Task records. When I switch to Lightning experience and open an Account record and try to create a new task ...
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1answer
129 views

Find out what instance of SFCC do I have

How can I find out what instance of SFCC do I have? I am very new to SFCC and I was provided with the account of SFCC by my employer. So, now I want to learn the SFCC. For this I go to the ...
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0answers
27 views

RecentlyViewed not working for Account for portal user

recentlviewed not working for Account for portal user listRecent = [SELECT Id, Name,Type FROM RecentlyViewed WHERE type IN('Contact','Account','Opportunity','Lead') and LastViewedDate !=null ...
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1answer
263 views

“Too Many SOQL Queries” in flow where I need to work with 5000 records

I have a few thousands Contacts and a few thousands Accounts. I need to update a custom field of all my Accounts with Emails of related Contacts. In my flow I get "Error Occurred: Too many SOQL ...
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2answers
34 views

Archive Accounts [closed]

What is the best way to archive accounts, after we have identified them as obsolete. ? I want to automate the process of archiving the obsolete accounts. These accounts become obsolete under two ...
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1answer
25 views

How can I lookup an account ID for a Case using a field I am importing that is not the account name?

I have to import a history of cases in Service Cloud and, sadly, the account names I already have in Sales Cloud and the ones in the import don't match. I have a Client ID though in the Account object ...
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1answer
248 views

Sum of opportunity amount on account records [duplicate]

I have one field that calculates last year's sum of donation amount using a managed package. My requirement is to create a new field on Account object to calculate sum of total opportunity amount from ...
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0answers
14 views

calculate a product price on an opportunity line based on values from the account

I am trying to calculate a product price on an opportunity line based on values from the account object that the opportunity is linked to. My ultimate aim is when selecting a product to add to the ...
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1answer
29 views

Allow access to a user-type custom object

I have a custom object called 'Advisor' and for every single record, I would like to allow authentication access for that one Advisor to log in and view their record and make changes. For example, ...
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1answer
59 views

Report on accounts in campaigns

This is basically the same question as Campaign and account reports, i.e. how to create a report using the objects accounts and campaigns. My understanding is that the following four objects are ...