Anyone out there using the InsideSales dialer?
I recently was advised that, after I turned OFF an option I would never want on to begin with for most of our profiles... Edit Read Only Fields... InsideSales has told me I MUST have this turned on because their plugin must be able to write to all fields on the layout. Huh? This is of course insane. I'm getting NO response from them for over a week as they took my request to fix this as an "enhancement request" and immediately marked it denied.
Anyone know of a way around using this permission, without REMOVING the field(s) from the layout? They're there for the Sales Department to be able to see them, so... :-P