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Our support agents need an expendable/retractable list view of ALL emails from/to a contact, accessible easily from a case in the Service Console.

In a case, we can click on "All Emails", and we get a nice expendable/retractable emails list view, but it display only the emails related to that case.

We are searching for a similar feature listing ALL the emails from/to a contacts.

Ideally, i think the link should appear as my the screenshot below in red, and the results at the same place than the Results when you click on "All Emails" enter image description here

I didnt find how to do it:-( Thanks in advance for your help.

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