Limit Exceeded

How to overcome the above defined error which occcured while creating a new record?

3 Answers 3


This simply says the data storage allocated for your organization has been exceeded. You have to delete records and free up some space or purchase additional space. You can see your available data storage by navigating into Setup > System Overview. And you can monitor your usage by navigating into Setup > Administration Setup > Data Management > Storage Usage

If you can confirm some records to be deleted, Mass delete record feature will helpful for you. You can find it at Data Management > Mass Delete Records under Administration Setup (You should have required permission). There maybe lots of Task and Event records hopefully where you no need. You can delete them and free up some storage.

  • Just to echo what hivefive and Himanshu have already said, it's worth looking at developer.salesforce.com/docs/… which will give you a detailed explanation of Storage Limits although I'd say the question's been answered sufficiently here.
    – Dan Jones
    Oct 29, 2015 at 10:56

As you might have know that Salesforce work on multitent architecture which put some governer limit across the system. Data storage is one of them. it depends on per User License in different Salesforce edition.

Please find below table with different edition.

enter image description here

Storage is divided into two categories: file storage and data storage. File storage includes files in attachments, the Documents tab, the Files tab, the File field, Salesforce CRM Content, Chatter (including user photos), and Site.com assets. Data storage includes the following:

Accounts Article types (format: “[Article Type Name]”)

Article type translations (format: “[Article Type Name] Version”)


Campaign Members


Case Teams



Custom objects

Email messages Events

Forecast items

Google docs





Opportunity Splits



Quote Template Rich Text Data Solutions Tags: Unique tags Tasks

Go to Setup-> Data management-> Storage Usages and check which object is using most space.. If you think that any object which is not useful to you and have most of the space you can delete those records but if you need you can purchase extra data space from Salesforce.


You can safely and easily mass delete data from the org to return the org to a state of being under the storage limit as well as maintain that status going forward with Storage Helper. Storage Helper is a native Salesforce app that can mass delete data from any object and also has built in options to backup the records it deletes as well as capability to search and restore records just in case. It will send you email alerts when you are nearing your storage threshold so that you don't get this error again. It can also be setup to automatically run after a Salesforce Data Export or on a scheduled basis.

  • Are you affiliated with this app?
    – Adrian Larson
    May 18, 2017 at 16:51
  • Yes, I work for Passage Technology. May 18, 2017 at 21:56
  • 2
    Please have a read of How to not be a spammer. If you push your product without disclosing your affiliation, you are likely to get flagged for spam. If you come to this exchange only to push your product, it is still a strong possibility.
    – Adrian Larson
    May 18, 2017 at 21:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.