wrt winter 16 release note Email to Case feature available only in Salesforce Classic edition only, so this means if we enable Lightning where email to case already deployed – what is the problem will be faced? or we cannot even enable Lightning if we already enabled the Email 2 Case?

1 Answer 1


As per my experiments on this topic. I started with winter 16 updated developer org which is in SFDC classic - created email to case on demand routing address and as expected it worked perfectly. (it is just prerequisite of my analysis).

Then I enabled Lightning Experience, and even switched my user account to Lightning. Then I tried creating another email to case routing address and tested - it works perfectly in lightning experience too.

However - I really couldn't understand what this winter 16 release notes document referring to.

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