While going through the login history for the last 6 months, I could see numerous users of our organization utilizing Salesforce 1 for accessing our CRM instance.

Whats our concern is that many of the mobile devices (Android/ioS) may not even have a phone lock on them ?.

Anyone who can access these mobile devices without a phonelock on them will potentially be able to access our CRM system.

Can someone tell me what can be done in this case ?

1 Answer 1


You can configure S1 to require a pin code, see the settings under Setup -> Manage Apps -> Connected Apps -> Salesforce 1 for iOS (or Salesforce 1 for Android) You can edit this to set a timeout for requiring a PIN code, along with the minimum pin code length, once set the users should get prompted to create a pin code specific to the app.

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