2

Does anyone know how to update details on the Salesforce verification site, or where these details are taken from?

The site (in case anyone is unclear where I mean) is: http://certification.salesforce.com/verification

2

They're taken from WebAssessor I believe (where you take your exams and do release top-ups). If you update your details on there, it should sync up with Salesforce's Certification site.

Edit: I've just updated my details on there now (thanks for reminding me!) but it appears you can't change your log in details, normally the e-mail address you signed up with. I'm going to contact Krypterion now to find out if they can change it their side.

I've submitted a ticket to Salesforce/Krypterion to see if they can change this and will let you know what they say. Other details can be changed from the "Edit Profile" page, however.

Edit 2: As we discussed, you can change your account details on WebAssessor. Updating the e-mail field in there will update the e-mail address that's searchable on the Certification Site.

  • I've updated my details on webassessor too...let's see what happens :) – Girbot Oct 22 '15 at 11:33
  • @Girbot I've been meaning to do this myself for a while. I've opened a case regarding e-mail (looks like the e-mail search on the certification site points to the username field in WebAssessor, rather than the e-mail field in there). I'll let you know what they say. – Dan Jones Oct 22 '15 at 12:09
  • My details have been updated - I did not have to change my Webassessor Login but I did change both my email and the field "Email address associated with your Salesforce account". So it's one of those. – Girbot Oct 22 '15 at 15:10
  • @Girbot Just tried this myself as well. Looks like it does look at the e-mail field after all. I'll update my answer for this. :) – Dan Jones Oct 22 '15 at 15:21
  • @Girbot Updated it now. If this has done the job, mark it as correct so it might help others with similar questions. :) – Dan Jones Oct 22 '15 at 15:23

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.