We use Salesforce to track all our sales communication using
Log a call and creating tasks by this. We use shortnames to display the source of communication, f.e. skype for skype chat or fb for facebook chat.
However, when entering long chat logs or structured text, we would love to enter it as rich text into tasks and activity logs.
Is there a way to do so? The standard text field does only provide simple text.![enter image description here]