I am not able find the status field in the case object --record type?
For Eg: I have record type name "xyz" in case object.in that record type i want to show users only 2 picklist values out of 10 in "status" field?
I approaching like this going to record type "XYZ"but i am not able to find the "Status" field in that record type
Can i know why?.if i want to keep only 2 values out of 10 in that record type? what would be the best way?