Can using the mass email feature (limited to 250 emails per send) cause emails to goto spam?
In our org we generally use email both internally as well as to communicate with our active consumer customers (B2C). Recently some team members want to use the mass email feature to reach out to potential customers - i.e., email marketing. We know there's a limit of 250-500 emails per user and that's ok. We don't use email relay (volume is pretty low).
So, here's the question, what if people mark a bunch of those emails as spam - will that cause our other non-marketing emails to goto spam eventually, as well.
I understand that when salesforce delivers email they modify the "domain", e.g., emails come from xxxx-yyyy.nax.bnc.salesforce.com, and I imagine that helps ensure email deliverability across all their orgs, but can emails get traced back to us if a receiver marks the email as spam?