I have installed Salesforce for Social media app from app exchange. Not I am using it to reply to twitter to the users. In that reply I am asking them to fill-up a form, whose link is given in the reply itself. The salesforce reply character limit is 140 words. SO I want to shorten the url. Is there any way to do it via salesforce itself. I have googled it and found an app for the same named "LinkForce". But I don't want to use that app for that. Is there any standard feature in salesforce to shorten the URL?

  • Can URL Rewriter class help me to achieve the same? – happy Oct 5 '15 at 13:41

You can use Bitly (Url Shortening) API for this. Create a a Apex class as below to call the service. Here is a developer forum link on this I came accross. Hope this helps.

How to use

bitly b = new bitly();
b.mode = 'live';
b.sUrl = '<a href="http://www.bridgefarmconsulting.com';" target="_blank" rel="nofollow">http://www.bridgefarmconsulting.com';</a>

system.debug('Check BitLy' + b.getbitly() );

Bitly Class

global class bitly {

    Public String mode;
    Public String sUrl;

    public String getbitly () {
        String shorten;
        XmlStreamReader reader;
        HttpResponse res;

        //First, build the http request
        Http h = new Http();
        HttpRequest req = buildWebServiceRequest(sURL);

        //Second, invoke web service call 
        if (mode=='live') {
            res = invokeWebService(h, req);
        if (mode=='live') {
            reader = res.getXmlStreamReader();
            String str = '<bitly><results shortUrl="<a href="http://bit.ly/QqHEm" target="_blank" rel="nofollow">http://bit.ly/QqHEm</a>">Foo bar</results></bitly>';
            reader = new XmlStreamReader(str);
        return readXMLResponse(reader,'shortUrl');

    public static HttpRequest buildWebServiceRequest(String purl){
        String endpoint;
        HttpRequest req = new HttpRequest();
        endpoint = '<a href="http://api.bit.ly/shorten?version=2.0.1&format=xml&history=1&longUrl='" target="_blank" rel="nofollow">http://api.bit.ly/shorten?version=2.0.1&format=xml&history=1&longUrl='</a> + purl + '&login=tseth&apiKey=R_948fa681da46221f969e83b2ba52d31e';
        return req;

    public static HttpResponse invokeWebService(Http h, HttpRequest req){
     //Invoke Web Service
     HttpResponse res = h.send(req);
     return res;

    public static String readXMLResponse(XmlStreamReader reader, String sxmltag){
        string retValue;
        // Read through the XML
        while(reader.hasNext()) {
            if (reader.getEventType() == XmlTag.START_ELEMENT) {
                if (reader.getLocalName() == sxmltag) {
                    if (reader.getEventType() == XmlTag.characters) {
                        retValue = reader.getText();    
        return retValue;
  • In it, where do I have to post my URL? And when I tried to save this class, I am getting an error saying "Compile Error: line 32:103 no viable alternative at character '"' at line 32 column 103 ' " It is coming in the code where we are setting the ENDPOINT. Suppose my URL is "developer.salesforce.com/forums/?id=906F00000008z1jIAA". Where do I mention this in my code to shorten it? – happy Oct 6 '15 at 5:06
  • How can I write the test class for this. Please can you guide? – happy Oct 6 '15 at 8:53

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