I am facing an issue related to task ownership.
I have a workflow on lead which creates a task when a lead is created.
When the lead is reassigned to other user, task will also be reassigned however, when lead is assigned to queue and then to a user task is assigned to the first user only
lead ownership changed from
user1-> user2 working (task ownership changes from user1 to user2)
user1->queue->user2 not working (task owner is User1)
Is this expected behavior or some issue? What solutions do I have process builder or trigger?
WF is on lead
Evaluation Criteria: Evaluate the rule when a record is created
Rule Criteria(Lead: Lead StatusEQUALSOpen)
Workflow Actions -Task