I have a requirement in which I need to Update Account and Contact Owner to some ABC user simultaneously when account Owner or the contact owner is some XYZ user along with some contacts that are associated with some pardot score. Here pardot score comes from a installed package pardot and all the fields related to workflow are present on contact. how can I achieve it. Any help? It is quite urgent requirement.
I dont have problem with Rule criteria but the Action.I have formula correctly written but i am in trouble while updating fields. I can very easily update Contact owner by writting workflow on contact but the issue arises with Account Owner.
You mitght say, I can write another workflow on acccount and update it but issue is i need to evaluate fields which are present on account i.e. Pardot Score as mentioned earlier.