I want to know that what all the additional functionalities I can add-on with implementing the live agent chat. For Ex: I can implement multi-lingual support. Similarly, what other functionalities I can implement and how?
Here is a list of 5 additional functionalities available with Live Agent. For implementation you have to search individually.
- Multi-Lingual Support
- Chat Transfer
- Supervisor Controls Including Agent Whispering
- Proactive Chat Invites
- Tab Warning