1

I'm trying to assign Contact to a new Opportunity using process Builder but I receive an exception every time when this process is running as below:

Error:

Encountered unhandled fault when running process Add_Contact_to_Open_Opportunities/301160000000EVs exception by user/organization: 005A0000001dibQ/00DA0000000Hmbg Error

caused by element : FlowDecision.myDecision caused by: The flow failed to access the value for myVariable_current.Account.Id because it hasn't been set or assigned.

Process Builder Criteria:

enter image description here

Improve this question

2 Answers 2

Reset to default
1

I ran into this problem in our org. Move the lines of criteria about the "Account ID is null - false" & "Contact ID is null - false" to the first two lines of criteria. I'm not sure the reasoning behind this. We contacted support and had a similar error and couldn't figure it out. When we put the boolean criteria in the first two lines as they suggest, the Process Builder worked with no errors.

Improve this answer
1
  • I was having the same issue referencing an account field from a case. It was causing the error for all cases as it failed to evaluate the first criteria correctly. Thanks for the workaround.
    – ChrisN
    Oct 28, 2015 at 10:49
0

Your 3rd criteria is wrong. Change Contact.Account.Id to Contact.AccountId. It will work

Improve this answer
1
  • is both are different Contact.Account.Id and Contact.AccountId ?
    – Ratan Paul
    Dec 18, 2015 at 9:04

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .