can i send different email templates to a user using a single workflow rule. for example i have 3 email templates: 1.for Application started 2.for Application Completed 3.for Application accepted. i have one field application status. and i have one workflow rule.on the basis of the value of application status field,i want to choose among the available email templates and send it to user. Can i implement this functionality using a single workflow rule or do i need to create multiple workflows for this?

1 Answer 1


You will need to create multiple WF rules since the logic for each email being sent will be different.

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