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We have users who are trying to create a custom list view of accounts, but some of the fields they require in the view are missing from the list of available field. They are able to see the fields and edit them when viewing the account object directly.

Any idea what I need to do to make fields available for list views?

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The fields are standard date fields that were added recently, they are nothing special. The fields are already on the page layout, and I can see them when I go to create a list view (I'm admin) but my users can't. I'm creating a new view via the 'Create New View' button on the top level 'Accounts' screen.

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    What types of fields are they? Are they MD relationship fields? Also, just checking but is the Account VIEW page a VF page or standard detail page
    – Eric
    Commented Sep 2, 2015 at 17:13
  • adding to @Eric - "You can display only the fields that are available in your page layout" per the doc
    – cropredy
    Commented Sep 3, 2015 at 0:29
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    @crop1645 - I thought so to but I tested it and fields that were not on the page layout were still available for display in the list view.....I wonder if it changed or if it was because I was an admin.....Are you seeing the behavior in the doc when you test it?
    – Eric
    Commented Sep 3, 2015 at 0:43
  • @eric : I eat my words -- you are right - even if field is not on page layout and running user isn't sysad, fields will display in list view. I'd swear it didn't use to be this way. Doc may be in error
    – cropredy
    Commented Sep 4, 2015 at 19:11
  • @crop1645 - It could be a bug, it could be a new feature and doc not updated, it could be an "enhancement" who knows. One thing for sure, I will not be opening a case for it. lol
    – Eric
    Commented Sep 4, 2015 at 21:54

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I found the problem was that the user was being an idiot and trying to create a list view including fields from Accounts, but creating it from the Opportunities screen...

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