I have a user who is not able to login on Salesforce.
His password has been reset, he was able to login but after he logs out he cannot relogin again. The user has to reset his password each time to be able to login.
Please note that the user is using the correct url and username (not the reset password url). There is no IP restriction and the user has even tried to login on different browsers and computers but the problem is still same.
Could you please help me on this.