I've got a workflow that runs every time a
Foo__c
is inserted and sends an Email Alert
to the Related Contact
Foo__c.Contact__c
.
According to this: https://developer.salesforce.com/forums/?id=906F00000008uu1IAA , I should be able to reference the Related Contact
by writing {!Contact.FirstName}
in the Email Template. However, this is not working. The space where I've put that merge field at comes back blank when sent to me.
I know a potential solution here is to create a formula field on my Foo__c
object that exposes the contact's first name, but that seems like not a best practice.
Can someone confirm which way I should be doing this or explain why that developer.salesforce.com post indicates that {!Contact.FirstName}
should work. Is that post wrong?