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  • Cases > Activity History > Send an email
  • This "send an email" page has fields like
    • To, Additional To, CC, BCC, Subject, Body
  • My requirement is I have to hide/ not show BCC on this page.
  • I thought if there is way to add a css style on html element which is holding this 'BCC/ Additional To' to display: none I can achieve my requirement

My question is: Is there a way to add CSS to standard page as "Send an email" I believe is standard page. Or if there is any other solution, please let me know

Thanks

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  • Not totally sure what you're asking for. For this, one would usually use page layouts and not CSS. Otherwise, use a visualforce page and css.
    – chrisjlee
    Jul 29, 2015 at 20:07

1 Answer 1

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Enable Compliance BCC Emails, and it will automatically disable any user-specified default BCC and remove the field from the Send an Email page.

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  • SFDCfox,Thanks for your reply, How to remove the field (Like I dont want to show fields like BCC, Additional To completely) from send an email page. I am assuming that it is standard field. Thanks
    – sf_user
    Jul 29, 2015 at 21:05
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    The only way to do so is to enable the setting I specified.
    – sfdcfox
    Jul 29, 2015 at 21:07
  • That perfectly worked for BCC SFDCfox. Thanks for that. But my requirement is to hide "Additional to" field as well. Can you please suggest a solution for this ? Thanks
    – sf_user
    Jul 29, 2015 at 21:11
  • @pmvsdt sorry. You can't do anything about that.
    – sfdcfox
    Jul 29, 2015 at 21:23
  • One last question, Currently the from field is a picklist with values.. 1) org wide email address (default) 2) user personal email address.. Is there a way for me to display only default email address instead of user (make this field readonly with default address)
    – sf_user
    Jul 29, 2015 at 21:27

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