We have requirement in which the first step of Automation should be a Triggered Send ( Sending an email based on the Salesforce custom field).
Procedure will be like :
- Triggered Send ( Update Salesforce record from another system and this should sent an email to customer). This is done and working.
- A journey should start over immediately after this sending a new mail to contact.
- Sent a follow up mail after 4 Days after a particular step.
- Sent another mail after 1 Days (Just after above step)
Am sure we can achieve the 2,3,4 steps using Automation Studio and 1 using triggered Send.
But is it possible to Fire a Triggered Send to start this Journey? How to achieve this?