We have just installed the NFP Starter pack for Salesforce, and have come across a problem when we use web to lead.

We allow users to apply for membership by filling in a web to lead form. The problem is, that Company is a required field on leads. If the prospect fills in that field, it would create a normal account, not a household account when I convert the lead.

Has anyone come across this problem before? Tia.


The npsp help link for converting leads to household is here

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